Kim Boone
Kim Boone at Southern Ford

Kim Boone

Dealership Assistant

Southern Ford

12896 Jefferson Ave
Newport News, VA 23608

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4.5
29 Reviews
4.5

29 Reviews

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29 Reviews of Kim Boone

November 12, 2025

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Service was very well and everyone was precessional when speaking with them. Stephanie was very helpful and help me set up my Ford Rewards account. More

by Kyle Williams
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , Tanya O’Brien

August 30, 2025

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Excellent customer service and support. Attention to detail was great. Quickly in and out. Didn’t wait long for my truck to be serviced. More

by timgoogin80
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Recommend Dealer
Yes

August 28, 2025

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Service was done quickly. Everyone was very nice and accommodating. Always am pleased with southern ford. More

by steffierose10
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Recommend Dealer
Yes

July 14, 2025

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Cant get any one from the 350 truck shop to answer the phone to make an appointment. More

by ONEALOMIKE48
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Recommend Dealer
No
Jul 24, 2025

Southern Ford responded

Thank you for bringing this to our attention, Mike. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 29, 2025

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Eddie Marshall made sure to get the transit van in and serviced in a quick and timely fashion. Yulia Conway did an excellent job of setting the appointment and communicating time expectations for the serv More

by JON.CONWAY1987
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Recommend Dealer
Yes

March 14, 2025

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Jon Conway and Jake lunch have been nothing short of impeccable since I first purchased my car here. Love them!! More

by pamela_russo
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Recommend Dealer
Yes

March 13, 2025

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I truly cannot be more please with the service I received. Staff was very personable and trustworthy. I worked with Mike, Kelsey and Guy, each were excellent to work with More

by Scottharmonica
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Recommend Dealer
Yes

February 20, 2025

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I gave one star because I couldn’t make it any lower. This is the absolute worst service center I have encountered More

by mboyd307912
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Recommend Dealer
No

Other Employees Tagged: Jeff Dobson, Alicia Chapman-Jones, Eddie Marshall, Stephanie Spangler, Kelcey Jordan , JON CONWAY, Patrick George, EDWIN WARREN, QUERIDA WILLIAMS

February 10, 2025

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I would not recommend this dealership to anyone. I'm going to take my services to another Ford dealership. I will be writing a letter to Ford corporation. More

by RTR01
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Recommend Dealer
No

Other Employees Tagged: Joe Jensen , Patrick George, EDWIN WARREN

January 31, 2025

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The service people were very friendly and knowledgeable. The servicing of my vehicle was done in a timely manner. I am very pleased More

by HARKNI
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Recommend Dealer
Yes

Other Employees Tagged: Chris Vandenheede, Alicia Chapman-Jones , Patrick George, JARED STARK

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