Kevin Osborne
Kevin Osborne at Joe Machens Capital City Ford

Kevin Osborne

General Sales Manager

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.7
222 Reviews

Dealership Experience

15 yrs, 2 mos

Industry Experience

41 yrs, 6 mos

4.7

222 Reviews

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222 Reviews of Kevin Osborne

January 19, 2026

Dealership Rating
Employee Rating

We were very happy with our trade value and dealer incentives that made the purchase of our new 2025 Expedition a great buy. Mike Gross was genuine, hard working, and considerate. We consider him a fr More

by cjbryant346
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2026

Joe Machens Capital City Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 26, 2025

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Employee Rating

Great to work with. Would do business with them again. Thanks again for your working with me More

by Davidparmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite , JONATHAN RAMIREZ-LAWS

Dec 26, 2025

Joe Machens Capital City Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Machens Capital City Ford.

December 16, 2025

Dealership Rating
Employee Rating

Everyone was very helpful not just my sales man but everyone was really helpful to help me get the vehicle that I wanted liked and needed down to the color and what I wanted on it they are all a super More

by carlwhouse1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 16, 2025

Joe Machens Capital City Ford responded

Thanks for your feedback on your recent visit to Joe Machens Capital City Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

December 09, 2025

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Employee Rating

What can I say. They worked together and made the deal happen! I live out of town and they put it together. More

by KWELKER64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross, Shane Jackson

Dec 09, 2025

Joe Machens Capital City Ford responded

Thanks for your feedback on your recent visit to Joe Machens Capital City Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

December 01, 2025

Dealership Rating
Employee Rating

The sale process it self was great. The follow up however is making me wish I had gone elsewhere. I don’t see myself recommending this dealership or returning to it. More

by mbrush70
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Thomas Barker

Dec 02, 2025

Joe Machens Capital City Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Tom Stegeman GM tstegeman@machens.com

November 21, 2025

Dealership Rating
Employee Rating

Made the process super easy and everyone was great to work with, had the truck shined up and ready for me within a day. More

by kadenweimer223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Hubbard, Shane Jackson

Nov 21, 2025

Joe Machens Capital City Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 31, 2025

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Employee Rating

Dealership and Mike did everything right customer service was excellent. Explanations were thorough and to the point. Curb to curb service. More

by Jrtkhenson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 31, 2025

Joe Machens Capital City Ford responded

Thank you for choosing Joe Machens Capital City Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 21, 2025

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Employee Rating

Josh was very easy to deal with and gave me a great understanding of all the bells and whistles on my new car. Christian in the business office was very mindful of my time and explained the extended wa More

by CHRFO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite, Josh Hubbard

Sep 22, 2025

Joe Machens Capital City Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 14, 2025

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Employee Rating

I have been going to capital city machens ford for over 25 years. They always treat me great. More

by BEVERS0671
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Josh Hubbard, Josh Woodruff , Tyler Hineman, Rick Richard

September 13, 2025

Dealership Rating
Employee Rating

Judy was very helpful and easy to understand. And knowledgeable about my Lincoln Very fast and efficient!! More

by IRENEHOLTSCHNEIDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Obermeyer , Christian in finance

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