Kerry Barr
Kerry Barr at Key Acura of Gainesville

Kerry Barr | Page 2

Service Advisor

Key Acura of Gainesville

3435 N Main St
Gainesville, FL 32609

Contact Me
4.9
47 Reviews

Originally born in Jamestown, NY. Moved to Ocala Florida in 1984 and moved to Gainesville in 2000. Happily married over 23 years and blessed with two great children. I have worked for the KEY Automotive Group for 1 year and enjoying helping our customers find the right vehicle for their needs.

Dealership Experience

11 yrs, 6 mos

Languages Spoken

English English

4.9

47 Reviews

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47 Reviews of Kerry Barr

May 15, 2026

Dealership Rating
Employee Rating

I love the customer service. I was so uneasy and intimidated by the warranty service process. Mr. Kerry put me at ease. More

by chrisbell_32055
Recommend Dealer
Yes

Other Employees Tagged: Kerry Barr

May 15, 2026

Key Acura of Gainesville responded

Thank you for sharing that Kerry made your Acura warranty service less intimidating. We’re glad you felt at ease and appreciate you trusting our team with your Acura. The difference is Key

May 15, 2026

Dealership Rating
Employee Rating

Fast and easy. Mr. Barr made my experience easy from setting the appointment all the way to giving a courtesy car wash. More

by erpate79
Recommend Dealer
Yes

Other Employees Tagged: Kerry Barr

May 15, 2026

Key Acura of Gainesville responded

We appreciate your feedback. It’s wonderful to hear that scheduling your Acura MDX service was swift and that you enjoyed a complimentary wash. Kerry and our team thank you for the five-star rating. The difference is Key

May 07, 2026

Dealership Rating
Employee Rating

Easy to do business Exceeded my expectations. Quick turnaround. Friendly service associate. Clean car was a pleasure. More

by DYLEK
Recommend Dealer
Yes

Other Employees Tagged: Kerry Barr

May 07, 2026

Key Acura of Gainesville responded

It’s great to know your Acura ZDX service was seamless. Kerry and our team were glad to provide friendly assistance, complete your service quickly, and return your car spotless. Thank you for sharing that we exceeded your expectations. The difference is Key

May 07, 2026

Dealership Rating
Employee Rating

Good facility. Helpful employees. Service Department very helpful. Joe Siebenaler, Kerry Barr and other employees were helpful enough. Overall all okay. More

by Mr. Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

Key Acura of Gainesville responded

Thank you, Mr. Patel, for taking the time to share your experience with us. We truly appreciate your kind words about our facility and team. Joe Siebenaler, Kerry Barr, and the rest of our staff work hard to provide helpful and attentive service, and we’re glad they made a positive impression. Thank you again for your business, and we look forward to assisting you again in the future.

May 07, 2026

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Adam did a wonderful excellent job great ! Along with Joe the service manager he is awesome as well ! Great people . More

by Bradleytrenese2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Siebenaler, Adam Lunn

May 07, 2026

Key Acura of Gainesville responded

Thank you for highlighting the outstanding support Adam and Joe provided for your Acura MDX service. We’re pleased they made your experience so positive. We look forward to assisting you again. The difference is Key

May 03, 2026

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Employee Rating

Kerry and Angie provided amazing customer service. They were very helpful and responsive. They both helped me navigate a less than desirable situation iand ended as a pleasant experience. More

by blkchinadl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Dicks-Newman

May 03, 2026

Key Acura of Gainesville responded

It’s great to hear Kerry and Angie turned a challenging situation into a positive experience. Thank you for trusting our team with your Acura RDX service. We look forward to assisting you again. The difference is Key

May 03, 2026

Dealership Rating
Employee Rating

Always professional, courtesy and knowledgeable The service departments makes having my vehicle serviced at Key Acura of Gainesville easy. More

by chandamayes
Recommend Dealer
Yes

Other Employees Tagged: Kerry Barr

May 03, 2026

Key Acura of Gainesville responded

It’s wonderful to hear that Kerry and our service team were professional, courteous, and knowledgeable. We’re glad servicing your Acura RDX has been easy. Thank you for choosing us for your vehicle’s care. The difference is Key

April 27, 2026

Dealership Rating
Employee Rating

Great service, fast, great communication! Kerry was excellent and updated me throughout the process. This was seamless. IF you have to get a flat tire in any city, Gainesville did a great job More

by mklenknp
Recommend Dealer
Yes

Other Employees Tagged: Kerry Barr

Apr 28, 2026

Key Acura of Gainesville responded

Thank you for the five-star review. Kerry’s proactive updates during your Acura MDX flat tire service helped us deliver swift and seamless care. We appreciate you choosing our team in Gainesville and look forward to assisting you with your Acura again. The difference is Key

April 27, 2026

Dealership Rating
Employee Rating

Kerry and Joe are always excellent when it comes to my service requests. They are very helpful in getting my car in a timely manner and are always to help me with a loaner car. The text updates are very h More

by SM_SAMERA
Recommend Dealer
Yes

Other Employees Tagged: Kerry Barr

Apr 27, 2026

Key Acura of Gainesville responded

It’s great to hear Kerry keeps your Acura service on track, from scheduling timely appointments to arranging a loaner and sending helpful text updates. Thank you for sharing your experience and trusting us with your vehicle! The difference is Key

April 25, 2026

Dealership Rating
Employee Rating

We bought our first SUV from Key Acura, and I have never experienced such a smooth and easy process. Erik showed us the vehicle we requested to see, and never pressured us to buy a different vehicle. Ever More

by DavidK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2026

Key Acura of Gainesville responded

David, thank you so much for sharing this. We’re thrilled to hear your first SUV purchase with us was such a smooth and pressure‑free experience. Erik and our entire team take pride in making the process easy, transparent, and centered on the customer’s needs — so it means a lot to see that reflected in your visit. We appreciate you choosing Key Acura for your purchase, and we’re honored to be your dealership of choice going forward. We look forward to helping you with all your future vehicles. — Louis Costales, General Sales Manager Acura of Gainesville

Apr 25, 2026

Key Acura of Gainesville responded

Craig, thank you for the incredible review. We’re grateful you trusted us with your daughter’s new ‘25 ADX — helping a family make the right decision for their kids is something we take very seriously. I’m glad we were able to give you our best price upfront and make the entire experience simple, honest, and hassle‑free. Delivering the vehicle to your home was our pleasure, and we’re here for you, your daughter, and your whole family for anything you need going forward. We appreciate you choosing Acura of Gainesville and look forward to being your trusted dealership for many years. — Louis Costales, Acura of Gainesville

Apr 25, 2026

DavidK responded

Thank you for running such an honest and above the board car dealership.

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