Kenneth Anonye

Jeremy Franklin Mitsubishi of Kansas City responded

Marvinemiller, thank you so much for the positive review! Thank you for taking the time to share such a thoughtful review! We’re glad to hear that your car-buying experience with us was hassle-free and pressure-free. Our goal is always to listen to our customers, meet their needs, and ensure they feel valued not just during the purchase, but also long after. It means a great deal to us that you recognized our commitment. We truly appreciate your trust in us and look forward to being here for you whenever you need us! Thank you, and have a fantastic day!

Jeremy Franklin Mitsubishi of Kansas City responded

Julian.angle69, thank you for sharing your positive experience and for your kind words! We’re happy to hear you had a great experience and that we could help you find the right car for you and your family. Enjoy your new vehicle!

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Bob Taylor, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Destinycarter83, Thank you for your feedback. We understand your frustration and are sorry to hear that your experience didn’t meet your expectations. While we can’t discuss all the details of your service visit publicly, we do want to clarify a few things. Our team works hard to assist every customer in a timely and respectful manner, and we take communication seriously. If there were moments where you felt otherwise, that was never our intent. Regarding your warranty and the part ordered, it’s important to note that some warranty parts must be approved and shipped by the manufacturer, which can sometimes cause delays outside of our control. We do our best to keep customers informed throughout that process. As for loaner vehicles and financial assistance, we try to offer options when they’re available, but they are based on inventory, eligibility, and warranty provider terms. We understand how important transportation is, especially with a busy schedule, and we regret if this caused any disruption for you. We value your business and would like the opportunity to work toward a resolution. If you’re willing, please reach out to our service management team directly so we can revisit your concerns.

Jeremy Franklin Mitsubishi of Kansas City responded

Erinadams52, we really appreciate your positive review! Thank you for your feedback and for sharing your experience! We're glad to hear it was an easy process for you—that’s exactly what we aim for. We completely understand and respect your thoughts on reviews, and we truly appreciate you taking the time to leave one. Your input means a lot to us!

Jeremy Franklin Mitsubishi of Kansas City responded

Lauren.davis30, we appreciate your positive review! Thank you for the wonderful review! We're so glad Kenneth was able to help you and your family find a great SUV that fits your needs and budget. He’s committed to providing a smooth and stress-free experience, and it’s great to hear he delivered. We appreciate your business and look forward to serving you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Jokeresq13, your wonderful feedback and rating mean a lot to us. Thank you so much for your kind words! We're honored to have been part of your very first visit to a real car lot. It means a lot to us that you felt respected and well taken care of throughout the process. Congratulations on your new truck — we hope you enjoy every mile! If you ever need anything, we’re always here for you. Welcome to the family!

Jeremy Franklin Mitsubishi of Kansas City responded

Ludavis79, we appreciate your positive review! Thank you so much for your continued trust in Jeremy Franklin Mitsubishi! We're honored to have you as a returning customer, and we're thrilled to hear that Kenneth Anonye provided such a great experience. He truly goes above and beyond to make sure our guests feel confident and informed every step of the way. We're glad you’re happy with your new vehicle, and we’re always here whenever you need us. Enjoy the ride, and thank you again for being part of the Jeremy Franklin family!

Jeremy Franklin Mitsubishi of Kansas City responded

Phyllisyoung66, we're glad you had such a wonderful experience with us! Thank you so much for your thoughtful review! We're truly grateful you chose Jeremy Franklin Mitsubishi of Kansas City, and we're so glad to hear that our team made the process smooth, friendly, and pressure-free. It means a lot to us that we could help you secure reliable transportation with no money down, especially during times when every dollar counts. We're here to serve, and your recommendation is the highest compliment we could receive. Welcome to the Jeremy Franklin family!