Joshua Espinosa

Jeremy Franklin Mitsubishi of Kansas City responded

Erica Paige, thank you so much for taking the time to share your experience! We're happy to hear that you were treated very well and enjoyed your visit with our team. Even though you didn’t find the right vehicle this time, we truly appreciate the opportunity to assist you and are glad to know you felt comfortable and well cared for while you were here. Helping our customers feel respected and supported is always our goal. We look forward to welcoming you back when the right vehicle comes along. Thank you again for choosing Jeremy Franklin Automotive. We appreciate your support and look forward to seeing you again soon!

Jeremy Franklin Mitsubishi of Kansas City responded

Noelgodinez, thank you for your kind review! We're delighted to hear that you received prompt service and had a great experience working with Jesse Hardin Jr. Delivering on our commitments and providing excellent customer care are priorities for our team, so it's wonderful to know Jesse was able to do just that. We truly appreciate your business and your recognition of Jesse's efforts. We'll be sure to share your compliments with him. Thank you for choosing Jeremy Franklin Automotive, and we look forward to serving you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Jgood2, thank you so much for the amazing review and your continued trust in us! We’re thrilled to hear that our service team has consistently provided you with excellent customer service. That’s exactly the experience we strive to deliver every time. It truly means a lot to have your support, and we’re grateful to have you as part of the Jeremy Franklin Mitsubishi family. We look forward to taking care of you for many years to come!

Jeremy Franklin Mitsubishi of Kansas City responded

Yung.Kris816, we’re sorry to hear that you feel this way, but we do want to respectfully clarify a few important points. At our dealership, every step of the process including pricing, financing terms, and lender approvals is fully disclosed and reviewed before anything is finalized. Nothing is hidden, and all agreements are signed only after customers have had the opportunity to review and ask questions. We do not engage in scams or misleading practices our goal is to help customers secure reliable transportation based on their individual situation. We also want to note that while we are associated with other locations, each store operates independently with its own staff and processes. We stand behind the way our team conducts business here and the many customers we’ve been able to help successfully. That said, we’re more than willing to review your specific situation and address any concerns directly. If you’re open to it, please reach out to management so we can better understand what happened and provide any clarification possible.

Jeremy Franklin Mitsubishi of Kansas City responded

Ewinn47, thank you so much for the kind words and for trusting us with your daughter's purchase! We're thrilled to hear that your experience with our team was professional, welcoming, and smooth from start to finish. Helping customers find the right vehicle, especially when working with unique financial situations, is what we're here for, and we're so glad we could make it happen for her. That 2025 Trailblazer is a fantastic choice, and we hope she absolutely loves it! We truly appreciate your recognizing our efforts and sticking with us through the process. If you or your family ever need anything, we're always here to help. Enjoy the new ride!

Jeremy Franklin Mitsubishi of Kansas City responded

Waterman, thank you for the great review! We’re happy to hear that you had a fast, friendly experience and that Cal took great care of you. We’ll be sure to pass along your kind words to him. We truly appreciate your trust in us and look forward to taking care of your vehicle every time you need us. Thanks again for your support!

Jeremy Franklin Mitsubishi of Kansas City responded

Hullabyelgin, thank you so much for sharing your experience! We love hearing that we exceeded your expectations. Our sales team works hard to go above and beyond for every customer, and it’s incredibly rewarding to know that the effort made such a positive impression. Helping you get approved and into the right vehicle is what we’re here for, and we’re so glad we could make it happen for you. Thank you for giving us the opportunity. We truly appreciate your business and hope you’re loving your new ride!

Jeremy Franklin Mitsubishi of Kansas City responded

Caitlynwicks233, thank you so much for the fantastic review! We’re thrilled to hear you had such a positive experience with our team. Creating a great atmosphere, offering fair pricing, and making sure every customer feels heard and valued are all top priorities for us. It means a lot to know you felt your needs were honored and that you left happy. That’s exactly what we strive for every day. We truly appreciate your business and look forward to helping you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Hillkenneth2023, thank you for taking the time to share your experience. First, we want to apologize for the concerns you experienced after taking your vehicle home. We understand how frustrating it can be to notice things like a windshield chip, tire issue, or missing floor mat after the purchase, especially in less-than-ideal weather conditions. Your feedback is important to us, and we take it seriously. That said, we’re very glad to hear our Service Department was able to step in and take care of the windshield repair for you and that you were pleased with the results. Our service team works hard to make things right and provide 5-star support, and we truly appreciate your recognizing their efforts. If there’s anything further we can assist you with regarding the tires or anything else, please don’t hesitate to reach out. We value your business and the opportunity to continue earning your trust.