Katie Lyons
Katie Lyons at Rallye Motors
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Katie Lyons

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
381 Reviews

Dealership Experience

15 yrs, 2 mos

Industry Experience

15 yrs, 2 mos

4.8

381 Reviews

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381 Reviews of Katie Lyons

May 10, 2025

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Employee Rating

I've always admired their care, transparency, and attention to listen to the customers details. More

by Deebeee22
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Carlson, Martin Rios

May 10, 2025

Rallye Motors responded

Thank you for your thoughtful feedback! We're truly grateful for your kind words and are so glad to hear you appreciate our care, transparency, and attention to detail. Listening to our customers is at the heart of what we do. We look forward to serving you again!

May 08, 2025

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Employee Rating

Excellent experience in purchasing my Mercedes’s cars over the years ( I’m now 93). I have dealt with Katie Lyons with whom I’ve developed a wonderful rapport over the years when having mycars serviced. More

by Mrlevine44
Service Price Transparency
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Recommend Dealer
Yes
May 09, 2025

Rallye Motors responded

Thank you so much for your heartfelt message and for being a valued Rallye Motors customer over the years. It's truly inspiring to hear about your long-standing relationship with Katie Lyons—she’ll be honored by your kind words. We're grateful for your trust and loyalty, and we're proud to continue providing you with the exceptional service you deserve.

May 01, 2025

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Katie always provides excellent customer service. She has been consistently responsive, kind, knowledgeable and professional. Thank you! More

by Roro
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Recommend Dealer
Yes
May 01, 2025

Rallye Motors responded

Thank you so much for the kind words! We're thrilled to hear that Katie consistently provides you with excellent service. She truly goes above and beyond for our customers, and it's great to know that her responsiveness and professionalism have made such a positive impact on your experience. We’ll be sure to pass along your feedback to her! Thanks again for choosing us!

April 26, 2025

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Katie goes above and beyond. . I am well informed of the work that is required and the options available to get me back on the road safely. Additionally, Katie was instrumental More

by Michaelangelo Robles
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Recommend Dealer
Yes

Other Employees Tagged: Victor Cosme

Apr 26, 2025

Rallye Motors responded

Thank you for sharing your wonderful experience! We’re thrilled to hear how Katie and Victor made the process smooth and kept you well-informed every step of the way. We’re grateful for your trust and look forward to continuing to provide you with first-class service at Rallye Motors!

April 20, 2025

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The experience at rally Mercedes was great Kate was great she kept me updated with everything going on I had a leak in front end she did a video to assure me it was taken care of so far it’s been a pleasure More

by CASSELS1205
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Rallye Motors responded

Thank you for sharing your experience! We're so glad Kate was able to keep you informed and give you peace of mind throughout the process. It’s great to hear everything was handled smoothly—wishing you many worry-free miles ahead! 🚘😊

April 19, 2025

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Excellent service, sales and speed of operation. Would highly recommend thos dealership to anyone and I do. More

by KENNYBP
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Recommend Dealer
Yes
Apr 20, 2025

Rallye Motors responded

Thank you so much for your kind words and recommendation! We're thrilled to hear you had a great experience with our team. We truly appreciate your support! 🙌🚗

April 14, 2025

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I called the service department for repair and Katie was able to make the necessary accommodations to receive our vehicle and have all repairs made. She provided us with the best service. Nobody beats Ral More

by S Class Man
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Recommend Dealer
Yes
Apr 14, 2025

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that Katie was able to assist you and make the repair process smooth and stress-free. Providing the best service is always our goal, and we're so glad you had a great experience. We truly appreciate your support—go Rallye!

March 31, 2025

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Staffs are friendly and helpful . My sales person Andy is the best. Katie the service advisor also did a wonderful job on my vehicle needs. More

by Nowai
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Fu, Lisa Chea

Apr 01, 2025

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that both Andy and Katie provided you with excellent service. It's great to know that our team made your experience friendly and helpful. We truly appreciate your feedback and look forward to assisting you again in the future!

March 29, 2025

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Excellent service. Easy and convenient. Short waiting time. Get problem fix. Getting my car washed and clean. More

by KFW168
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Recommend Dealer
Yes
Mar 29, 2025

Rallye Motors responded

Thank you for your feedback! We are glad you had an excellent and convenient experience. Enjoy your freshly cleaned car! 🚘✨

March 17, 2025

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Kelly and Rallye made life easy for a difficult situation. I would recommend them for anything More

by STIFF2IRON
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2025

Rallye Motors responded

Thank you for your kind words! We're so glad Kelly and the Rallye team could make a difficult situation easier for you. Your recommendation means the world to us! If you ever need anything, we're here to help.

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