Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 25

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
280 Reviews
4.8

280 Reviews

Write a Review

Dealership Experience

26 yrs, 3 mos

Industry Experience

26 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

280 Reviews of Junior Avila

April 22, 2020

Dealership Rating
Employee Rating

Excellent customer service staff is always engaging and friendly. Service and sales are amazing. Service always gets me in and out in a timely manner More

by LUISBALFREA
Recommend Dealer
Yes
May 05, 2020

Universal Mitsubishi responded

Thank you for your kind words. Stay safe, Carlos De La Luz

April 17, 2020

Dealership Rating
Employee Rating

Keep coming up here since Paul is always so welcoming and answers all my questions and gets the job done, thank you to the mechanic team as well! More

by lizethmunoz24
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

May 05, 2020

Universal Mitsubishi responded

It's our pleasure to give you a satisfied experience. We appreciate you choosing our Service Department. Thank you, Stay safe, Carlos De La Luz

April 08, 2020

Dealership Rating
Employee Rating

Fast, efficient, and friendly service. Paul and the service team at Duarte Mitsubishi always impress me with their professionalism and courtesy. I drive 45 min to them for service for a reason! More

by ERIK.MEZA85
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

May 05, 2020

Universal Mitsubishi responded

Hello Erik, thank you so much for continuing to chose us too service your vehicle. Thank you, Stay safe, Carlos De La Luz

March 27, 2020

Dealership Rating
Employee Rating

Those guys give best customer services friendly fast clean and the place are very clean The service really nice and good thank you guys for yor service Than you More

by ROHAM_ANARI
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Zakk Kim, Bobby Gharibian, Saul Turcios, JC Gonzalez , Sergio Navarro, Dennys Vaca, Nick Zohrabi

Apr 29, 2020

Universal Mitsubishi responded

On behalf of our Service Department and the entire staff, You're WELCOME...…… It brings us joy when we have a happy customer. Stay safe, Carlos De La Luz

March 11, 2020

Dealership Rating
Employee Rating

The best service ever Got in and out in no timeFair The best service ever Got in and out in no time Fair price and quality work Free coffee and WiFi What more do you need More

by RICHHARO
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan , Armen yagubyan

Apr 29, 2020

Universal Mitsubishi responded

The Dynamic duo (Paul & Junior) strikes again..... I'm glad we made your wait a comfortable one. We look forward to your next visit. Stay safe, Carlos De La Luz

March 03, 2020

Dealership Rating
Employee Rating

Zakk made the process very easy!I live 2 hours away and Zakk made the process very easy! I live 2 hours away and he was very accomadating!! Next time I buy a car I will call Zakk first More

by YGUVEN
Recommend Dealer
Yes

Other Employees Tagged: Zakk Kim

Apr 29, 2020

Universal Mitsubishi responded

I appreciate the kind words and the effort made to drive 2 hours to see us. I'm glad you found your investment of time worth it. On behalf of Zakk and our Sales Department, Thank you. Stay safe, Carlos De La Luz

February 17, 2020

Dealership Rating
Employee Rating

Paul was very helpful and friendly, as were the mechanics thay took my car. When i walked in i was greeted with a smile and enthusiasm. Everything was a breeze. Ill definitely be coming back for all future More

by SWITZIG
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan , Dennys Vaca

Apr 29, 2020

Universal Mitsubishi responded

We already look forward to your next visit. We'll practice to do everything you deserve to earn another Star review. Thank you, Carlos De La Luz

February 07, 2020

Dealership Rating
Employee Rating

Armen and Paul were a great help, the service teams was fast, friendly, honest and very professional. The only dealership I will take my care to. I was very happy with them and the way they handled my rep More

by VINNIEMARZANO
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan , Dennys Vaca, Armen in service.

January 27, 2020

Dealership Rating
Employee Rating

Great place to get your car serviced! I go back every time something is wrong with my Mitsubishi! Staff is so excellent and I recommend you give them a chance. More

by Faith
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

Jun 22, 2020

Universal Mitsubishi responded

Happy to keep your Mitsubishi running the way it's suppose too. We look forward to your next visit. Stay safe, Carlos De La Luz

January 18, 2020

Dealership Rating
Employee Rating

Absolutely the best dealership in town! Prices are great and customer service is second to none. I would recommend this dealership to anyone looking for a car or repairs! Ask for paul! More

by JAYROSA123
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

Thank you so much :) It's extremely rewarding to hear someone's satisfaction. Thank you, Carlos De La Luz

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