Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,295 Reviews

Dealership Experience

24 yrs, 3 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,295 Reviews

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1295 Reviews of Paul Tokatlyan

June 09, 2026

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Employee Rating

Knowledgable service, kind advisors, and fair prices. Paul was my service advisor. Fit me last minute and got me in and out. You can tell how much everyone on the staff cares about and loves what they do More

by J W
Recommend Dealer
Yes

June 08, 2026

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60,000 mile service. Thanks for keeping my 2018 Outlander PHEV ride top running for years. More

by WALTERPOLAN
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

June 06, 2026

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Paul was very helpful, professional & resourceful. I wouldn’t use anyone else. I definitely recommend. I will be taking my car there from now on. More

by Jen
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Recommend Dealer
Yes

June 05, 2026

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Service team is great! Very professional and accommodating. Go out of their way to make sure I understand what is being done to the car. More

by joe@1labsinc.com
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Recommend Dealer
Yes

May 30, 2026

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everything went smooth. I was in and out and not that much time and they were nice. More

by GREG_GIESELMAN
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Recommend Dealer
Yes

May 18, 2026

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Top notch service is what’s going on at this service center. Paul and his team are always ready to please for all your car care needs. More

by aramavakian
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Recommend Dealer
Yes

April 07, 2026

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Universal Mitsubishi great job on fixing my Honda accord. Great job guys big thumbs up to the team of Paul. I would definitely recommend taking the car to get fixed with universal Mitsubishi. I bought my car More

by mercedessaucedo74
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Recommend Dealer
Yes

April 06, 2026

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Paul the service manager was great and very transparent about the costs before starting the repair. More

by EUG_WONG
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Recommend Dealer
Yes

April 03, 2026

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Everyone working here is very helpful and communication was great. They quickly found the issue with my Mirage and were very thorough in addressing it. I'd be happy to bring my car back here in the future. More

by nick runge
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

March 30, 2026

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Employee Rating

Paul was extremely helpful and kept me informed and updated. He knew my schedule and made sure to get me a rental car so I could make it in time to my scheduled appointments. Paul is the reason I conti More

by LESYA998
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Recommend Dealer
Yes
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