Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
280 Reviews
4.8

280 Reviews

Write a Review

Dealership Experience

26 yrs, 3 mos

Industry Experience

26 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

280 Reviews of Junior Avila

June 08, 2026

Dealership Rating
Employee Rating

60,000 mile service. Thanks for keeping my 2018 Outlander PHEV ride top running for years. More

by WALTERPOLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

April 03, 2026

Dealership Rating
Employee Rating

Everyone working here is very helpful and communication was great. They quickly found the issue with my Mirage and were very thorough in addressing it. I'd be happy to bring my car back here in the future. More

by nick runge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

February 18, 2026

Dealership Rating
Employee Rating

i look forward to getting my car serviced here. Armen is a great, the mechanics are great, frost desk lady Tiki is great. 5 stars More

by 4legz20toez
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 15, 2026

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Excellent The Best service is always professional service manager understand my needs I always love to come back there thank you 😊 More

by APROKOPOVICH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

February 10, 2026

Dealership Rating
Employee Rating

Excellent service, fast and appointment is being followed as promised.Follow for more information regarding the car has been communicated to me . More

by MONESAURELIO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

February 02, 2026

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Employee Rating

This place is the best they take great care of you get you in and out and the personal care they give you is top notch Amen is so kind and makes you feel very assured that your car is getting the right ca More

by kristinecarrillo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 02, 2026

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I had another outstanding experience at Universal Mitsubishi thanks to Paul Tokatlyan and his coworker, Armen Yagubyan. These two consistently deliver top-tier customer service and truly go above and More

by CARLCOOKSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

January 12, 2026

Dealership Rating
Employee Rating

I took my 98 3000gt vr4 in to get serviced. They did a great job and more than addressed all my issues. Amazing customer service and follow ups. More

by ZWEILER27
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

January 04, 2026

Dealership Rating
Employee Rating

Great customer service, we had a lot of questions and were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and know More

by rickybriito
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

January 03, 2026

Dealership Rating
Employee Rating

Good knowledge and Service. Paul knows what my auto needs before I know what is wrong More

by mel11
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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