Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 26

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
280 Reviews
4.8

280 Reviews

Write a Review

Dealership Experience

26 yrs, 3 mos

Industry Experience

26 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

280 Reviews of Junior Avila

January 10, 2020

Dealership Rating
Employee Rating

Mr. Zack is wonderful. One feels no pressure to buy at this dealership, others usually pressure you and aren't patient but this one proved us wrong. Will definitely come back in the future :) More

by R_karkoukli
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

Thank you, we feel buying a vehicle should be a memorable pleasant experience. On behalf of Zak and our Sales Staff, Thank you. Stay safe, Carlos De La Luz

January 10, 2020

Dealership Rating
Employee Rating

They were patient & nice and fixed the problems like promised. Will come back again :) in the future for servicing the vehicle. They are pleasant to deal with More

by R_karkoukli
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

We're glad we meet your expectations. It's rewarding to know you're satisfied and want to come back. Stay safe, Carlos De La Luz

December 24, 2019

Dealership Rating
Employee Rating

Nice people. Good experience. Everyone was nice, helpful and easy to work with. I never felt pressured and the prices of the vehicles are fair. Pretty quick in and out. Would highl More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Paul Tokatlyan, Zakk Kim, Saul Turcios, JC Gonzalez , Armen Avanessian, Sergio Navarro, Dennys Vaca, Nick Zohrabi, Scott

Jun 22, 2020

Universal Mitsubishi responded

Thank you so much for giving us the opportunity to earn your business. We look forward to continued opportunities. Stay safe, Carlos De La Luz

December 12, 2019

Dealership Rating
Employee Rating

Better than corona I’ve been to the one in corona and this one is better.Everyone was really friendly and helpful. I showed up after 4pm and no appointment and they stil More

by ARTURORIVAS89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Zakk Kim, Bobby Gharibian, Saul Turcios, JC Gonzalez , Armen Avanessian, Sergio Navarro, Dennys Vaca, Nick Zohrabi

Jun 22, 2020

Universal Mitsubishi responded

Corona??? :) You mean the Dealership, yes.... I'm so glad you found us and hope to service your vehicle for many years to come..... Stay safe, Carlos De La Luz

November 21, 2019

Dealership Rating
Employee Rating

Paul is amazing Paul was extremely helpful and I am so grateful The staff was helpful and kind and they did an awesome job on my vehicle. Thank you for everything! More

by MOLLY.IRELAND00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan , Dennys Vaca

Jun 22, 2020

Universal Mitsubishi responded

You are welcome.... In fact thank you, we appreciate the opportunity to service your vehicle. Stay safe, Carlos De La Luz

November 03, 2019

Dealership Rating
Employee Rating

I love my Mitsubishi Outlander PHEV! The service Dept is great. The staff is very friendly and helpful. I will definitely be back. The prices are reasonable too. More

by SBADEHULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

October 27, 2019

Dealership Rating
Employee Rating

Exceptional Service! Exceptional service every time I enter the door! Never pushy. Always tries to save me money & give discounts. I'm not a number but a person! More

by GAIL HALLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 08, 2019

Dealership Rating
Employee Rating

Amazing Great service. The sales workers are very nice and the prices are convenient. Even though it was a long drive to get their service center but it was w More

by adilenerojas13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

October 03, 2019

Dealership Rating
Employee Rating

Best service. Best price. My visit was wonderful as it always is! Armen Yagubyan was extremely helpful, and gave me the best deal for the service I needed. I am so impressed wi More

by MICHAEL2SQUSTARED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

September 14, 2019

Dealership Rating
Employee Rating

Great customer serivce Service is always awesome. They always check all possible issue of my car. Service manager Paul and his team are very professional and very helpful. T More

by OSCAR.ENRIQUEZ.JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan , Dennys Vaca

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