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Josh Chaffin
Josh Chaffin | Page 14
Service Advisor
Hyundai of Palm Springs
3919 E Palm Canyon Dr
Palm Springs, CA 92264
137 Reviews
Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.
Read moreDealership Experience
7 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
Spanish
137 Reviews
Write a Review
137 Reviews of Josh Chaffin
December 11, 2025
Came in for my service, josh, as always is wonderful and takes very good care of me and my car will always come here.Our purchased 3 cars is from you takes very good care of me and my car will always come here.Our purchased 3 cars is from you More
by stevenkirkfierrodolim
Verified CustomerOther Employees Tagged: Gary Haas, Eric Garcia , Mary Walters
December 09, 2025
Great experience. My part was out of stock, so they even drove me home! I will return the next time I require assistance. Thanks My part was out of stock, so they even drove me home! I will return the next time I require assistance. Thanks More
by SOCALMIKEY3
Other Employees Tagged: George Nassar
December 01, 2025
Josh was wonderful. He got me in, last minute, provided stellar service. He was clear and answered all my questions. Very efficient and great customer care. He got me in, last minute, provided stellar service. He was clear and answered all my questions. Very efficient and great customer care. More
by Bernie B
November 30, 2025
Josh is awesome! We specifically go to this location for all of our car services because he is so helpful and knowledgeable. We just bought a brand new Hyundai palisa We specifically go to this location for all of our car services because he is so helpful and knowledgeable. We just bought a brand new Hyundai palisade because of Josh’s recommendation and helpful input, and it was such a smooth and easy purchase! Thanks again! More
by tierneyjean95
November 30, 2025
This Dealership is great because of the people that work there. Josh the service writer/coordinator is great. He has been taking care of me for years. I’m very mechanically inclined and have worked at a d there. Josh the service writer/coordinator is great. He has been taking care of me for years. I’m very mechanically inclined and have worked at a dealership before, and I’ve only really trusted two guys in all my years, and Josh is of course one of them. He's very competent, super nice, and goes out of his way to make sure everything works out for his customers. He has gone to bat for me for warranty issues that would not have went well if someone that cared less or didn’t understand the issues would’ve handled it. If you get service here, I’d highly recommend scheduling with Josh! More
by Avwest016
Other Employees Tagged: Nick Tartaglini
November 29, 2025
After a number of frustrating car experiences this year, I walked into Hyundai of Palm Springs expecting another one. Instead, the moment I walked into Josh Chaffin’s office, he greeted me with kindness, pa I walked into Hyundai of Palm Springs expecting another one. Instead, the moment I walked into Josh Chaffin’s office, he greeted me with kindness, patiently listened to my car issues and then very patiently explained how they would try to fix it and why my previous problems had occurred. In every possible way, from the kindness and patience he showed to exploring creative and cost effective solutions, Josh went above and beyond anything I was expecting or even hoping for. He is supremely capable and incredibly kind, and I can’t imagine having a better example of how a business should be run. More
by Renasherbill
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