Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.9
189 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.9

189 Reviews

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189 Reviews of Eric Garcia

May 16, 2026

Dealership Rating
Employee Rating

Short wait time, excellent communication and updates on what my car will be needing service on in the future. More

by stefiflower
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

May 15, 2026

Dealership Rating
Employee Rating

I had an excellent experience with the service team. From the moment I arrived, the staff was friendly, professional and accommodating. More

by 4VENETTA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

May 15, 2026

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I know many folks who do not want to go back to the dealer for service after the warranty is over, but with the last 4 Sonata's I have purchased at Palm Springs Hyundai I have never taken my vehicle a More

by FOXJOCK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Haas, Eli Mears

May 15, 2026

Hyundai of Palm Springs responded

Thank you for your continued loyalty to Hyundai of Palm Springs and for trusting our team with your last four Hyundai Sonata vehicles. We’re honored to hear that our staff has consistently provided knowledgeable, reliable service that keeps you coming back long after the warranty period. Delivering exceptional Hyundai service and building long-term customer relationships is always our goal, and we truly appreciate your support and confidence in our team.

May 14, 2026

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One of the BEST service places that I have used. In the past several years. Especially Mary in Financial and Cody in Sales ! Eric was very cordial and helpful with my maintenance this time. I was se More

by SUBVET1942
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

May 15, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for recognizing Mary, Cody, and Eric for their outstanding customer care at Hyundai of Palm Springs. We’re pleased to hear your experiences with our sales, finance, and service teams have been positive over the years. At the same time, we understand your frustration regarding the tire coverage and warranty expectations following your recent vehicle purchase. We appreciate you bringing this to our attention, as clear communication and customer satisfaction are extremely important to us, and our team would welcome the opportunity to review your concerns further and assist in any way we can.

May 14, 2026

SUBVET1942 responded

Your dealership should absorb the cost of replacing my tire in the name of GOODWILL for a 102 year old WWII submarine veteran who. Fought ALL 4 years of WWII for our country and purchased a new car from you on November 19, 2025 !

May 14, 2026

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Fast, friendly service and good coffee while waiting. Accommodating to people with physical disabilities. Please send more gift cards More

by Jtfryer2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

May 15, 2026

Hyundai of Palm Springs responded

Thank you for your kind feedback and for choosing Hyundai of Palm Springs. We’re happy to hear you enjoyed our fast, friendly service, comfortable waiting area, and accommodations for guests with physical disabilities. Providing a welcoming and convenient Hyundai service experience is always our goal, and we truly appreciate your support!

May 13, 2026

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Very friendly helpful and respectful love this place and appreciate everyone that worked on my car More

by LIZARD1231
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jedadiah Wallbrecht

May 13, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful feedback about Hyundai of Palm Springs. We’re so glad to hear you found our team friendly, helpful, and respectful. Your appreciation for everyone who worked on your vehicle means a great deal to us, and we truly value your support. We look forward to serving you again in the future!

May 12, 2026

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Great service and customer service Very attentive and detailed Fast reliable and truly customer focused service More

by DTRANSLATORS
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

May 11, 2026

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Comfortable waiting area and solid service, but the experience feels impersonal. Decent greeting but zero human led guidance or signage at arrival—advisors stay glued to computers, and the post-pickup More

by Sat
Service Price Transparency
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Recommend Dealer
Yes
May 12, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs Service. We’re pleased to hear you enjoyed our comfortable waiting area and solid service experience. We also appreciate your candid comments regarding the arrival process, communication, and overall customer interaction. Providing a welcoming and seamless service experience is very important to us, and your feedback will be shared with our team as we continue working to improve the customer experience at Hyundai of Palm Springs.

May 09, 2026

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Employee Rating

I always experience a positive and very good experience and support level from this dealership. Always very professional with quality work performance. More

by derricqk
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

May 12, 2026

Hyundai of Palm Springs responded

Thank you for your kind review of Hyundai of Palm Springs Service. We’re delighted to hear you consistently receive a positive experience and professional support from our team. Providing quality workmanship, reliable Hyundai service, and exceptional customer care is always our goal, and we truly appreciate your continued support of Hyundai of Palm Springs.

May 08, 2026

Dealership Rating
Employee Rating

Sales process with Cody King was excellent. He is knowledgeable and professional. We will absolutely refer friends to him. Service appt went smoothly. Staff was professional. More

by jwmchugh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody King

May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs. We’re thrilled to hear Cody King provided an excellent, knowledgeable, and professional sales experience and that your service appointment also went smoothly. Delivering exceptional customer care throughout both the sales and service process is always our goal, and we truly appreciate your recommendation and support of Hyundai of Palm Springs!

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