Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
224 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 1 mo

Industry Experience

21 yrs, 6 mos

Languages Spoken

English English

4.8

224 Reviews

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224 Reviews of Eric Garcia

June 09, 2026

Dealership Rating
Employee Rating

Great service. Eric is GREAT! I can always count on Eric to have my best interest in mind. He is very knowledgeable, courteous and thoughtful. More

by MWHNSR
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

June 08, 2026

Dealership Rating
Employee Rating

No issues at all, great experience from start to finish You are treated with kindness and respect, everything is explained thoroughly! More

by MORENODESERTHOTS
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jun 09, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear you had a great experience from start to finish. Treating our customers with kindness, respect, and clear communication is a top priority at Hyundai of Palm Springs. We appreciate your feedback and look forward to assisting you with all your future automotive needs. Enjoy the drive!

June 08, 2026

Dealership Rating
Employee Rating

You guys do a fine job. No complaints with the service or the vehicle. Having a "minimum number of words for a review" is ridiculous! More

by rms092047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're glad to hear you've had a positive experience with both your vehicle and our service team. We appreciate your feedback. Thank you for choosing Hyundai of Palm Springs. We look forward to serving you again in the future. Safe driving!

June 07, 2026

Dealership Rating
Employee Rating

Customer service is great, nice and friendly. Waiting time was maybe a little bit too much but no big deal. Coffee machine is nice but you forgot the cookies 🤣 More

by JMAUTRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're glad to hear you enjoyed the friendly customer service and welcoming atmosphere at Hyundai of Palm Springs. We appreciate your patience regarding the wait time and are always working to make service visits as efficient as possible. Thank you for your feedback, and we look forward to seeing you again for your future service needs. Safe driving!

June 06, 2026

Dealership Rating
Employee Rating

Had 3 recalls 1 emissions and one ABS brakes and 1 for seat belts. I specifically requested not to have emissions update performed. Eric acknowledged my request and I turned vehicle over to service person More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 06, 2026

Dealership Rating
Employee Rating

Always takes excellent care of me. .Eric is the best..always the professional! I'm always ?? percent happy with service More

by swpnonna
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jun 09, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear that Eric continues to provide the professional, attentive service you've come to expect. Taking excellent care of our customers is our top priority at Hyundai of Palm Springs, and we truly appreciate your kind words and continued trust. We look forward to serving you again in the future!

June 06, 2026

Dealership Rating
Employee Rating

I waited in the dealership while my car was serviced. Good coffee, plenty of water, clean and quiet. My service advisor Eric Garcia was professional friendly efficient and thorough. The work was complete More

by macbecket
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jun 09, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear that you had such a satisfying experience at Hyundai of Palm Springs. It's great to know you enjoyed our customer lounge amenities while your vehicle was being serviced. We'll be sure to share your kind words with Eric Garcia, who will appreciate the recognition for his professionalism, efficiency, and attention to detail. We're also pleased that your service was completed ahead of schedule. Thank you for your trust, and we look forward to serving you again in the future. Safe driving!

June 06, 2026

Dealership Rating
Employee Rating

Professional , efficient , clean, friendly , experienced , customer focused, customer satisfaction is number one. Dependable, reliable focused More

by MSPPSP
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Cody King

Jun 09, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We truly appreciate your kind words. Providing professional, efficient, and customer-focused service is our top priority at Hyundai of Palm Springs. It's wonderful to hear that our team delivered the dependable and friendly experience you expect and deserve. Thank you for your trust, and we look forward to serving you again in the future. Safe driving!

June 05, 2026

Dealership Rating
Employee Rating

Other than being a little surprising on the cost of the 60,000 checkup, the service was excellent. More

by DAVIDS6083
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jun 09, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're pleased to hear that you received excellent service during your 60,000-mile maintenance visit. We understand that service costs can sometimes be unexpected, and we appreciate your feedback. Our team is committed to providing quality care, transparency, and expert maintenance to keep your Hyundai performing at its best. Thank you for choosing Hyundai of Palm Springs, and we look forward to serving you again in the future. Safe driving!

June 04, 2026

Dealership Rating
Employee Rating

I have always had good service. This time it. Took three days to get the part and install it..I was without my car. More

by TRANQUILCAROLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for your continued trust in Hyundai of Palm Springs. We’re pleased to hear that you have consistently received good service from our team. However, we understand how inconvenient it can be to be without your vehicle while waiting for a part to arrive and be installed. We appreciate you sharing your experience and will use your feedback to help improve our service processes. Please reach out to our Service Director, George Nassar, at gnassar@indigoautogroup.com at your earliest convenience to discuss your experience further. We value your business and hope to have the opportunity to better serve you in the future.

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