Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 2

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.9
189 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.9

189 Reviews

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189 Reviews of Eric Garcia

May 07, 2026

Dealership Rating
Employee Rating

Very classy contemporary decor and efforts made to keep customers comfortable while waiting for their vehicle. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Hyundai of Palm Springs responded

Thank you, Sue, for your kind review. We’re delighted to hear you enjoyed the contemporary atmosphere and comfortable amenities during your visit. Providing a welcoming luxury experience while our guests wait for their vehicle is always our goal, and we truly appreciate your support.

May 07, 2026

Dealership Rating
Employee Rating

I love and trust Palm Springs Hyundai. Cindy is always very helpful and very easy to work with. She kept me informed every step of the way. My car has only gone to Hyundai for service s More

by CARLJANKECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nassar, Cindy Rivas

May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re honored to have earned your trust over the years and thrilled to hear Cindy continues to provide such helpful communication and exceptional customer care throughout your visits. Delivering reliable Hyundai service and building long-term relationships with our customers is always our goal, and we truly appreciate your continued support since 2018!

May 07, 2026

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Employee Rating

I trust Cindy’s and Hyundai’s Expertise. My 13 year old car is in good hands. More

by WFORD42145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Hyundai of Palm Springs responded

Thank you for your kind review of Hyundai of Palm Springs Service. We’re delighted to hear you trust Cindy and our team’s expertise to help keep your vehicle running strong after 13 years. Delivering dependable Hyundai service, knowledgeable care, and long-term customer support is always our goal, and we truly appreciate your continued trust in Hyundai of Palm Springs!

May 05, 2026

Dealership Rating
Employee Rating

Efficient service and excellent customer service. Quick turnaround, friendly staff, and a smooth overall experience More

by Windychisem
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re thrilled to hear you experienced efficient service, excellent customer care, and a smooth overall visit. Providing quick turnaround times and friendly, professional Hyundai service is always our goal, and we truly appreciate your support of Hyundai of Palm Springs.

May 05, 2026

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Employee Rating

Eric was on point, direct and efficient. I felt that I could trust him and proceeded with the recommended maintenance. More

by GOLDENB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re thrilled to hear Eric provided direct, efficient, and trustworthy service throughout your visit. Delivering honest recommendations and dependable Hyundai maintenance with exceptional customer care is always our goal, and we truly appreciate your support of Hyundai of Palm Springs!

May 04, 2026

Dealership Rating
Employee Rating

Did what I asked them to do No complaints. I rate this survey a One. More

by ironps
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

May 12, 2026

Hyundai of Palm Springs responded

Thank you for your review of Hyundai of Palm Springs Service. We’re pleased to hear your requested service was completed to your satisfaction and that you left with no complaints regarding your visit. We also appreciate your candid feedback about the survey experience and thank you for taking the time to share your thoughts and support of Hyundai of Palm Springs.

May 04, 2026

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Employee Rating

Excellent service and I highly recommend them. They were very professional and helpful. No problems at all. More

by Deborah Foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

May 12, 2026

Hyundai of Palm Springs responded

Thank you, Deborah, for your wonderful review of Hyundai of Palm Springs Service. We’re thrilled to hear you received excellent service and found our team professional and helpful throughout your visit. Delivering a smooth, stress-free Hyundai service experience is always our goal, and we truly appreciate your recommendation and support of Hyundai of Palm Springs!

May 04, 2026

Dealership Rating
Employee Rating

I've never waited 15 minutes to get checked in. I've never waited 3.5 hours for a oil change, I do expect to wait up to 1.5 hours. I'm told they are busy, they need to add more help then. I won' More

by KIMKNOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 12, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs Service. We sincerely apologize for the extended wait times you experienced during both check-in and your oil change service. We understand how frustrating it is when service timing falls well short of expectations, especially for routine maintenance. Your comments regarding staffing and overall efficiency are appreciated and will be shared with our team as we continue working to improve the customer experience at Hyundai of Palm Springs. Please reach out to our Service Director, George Nassar, at gnassar@indigoautogroup.com, so we can fix this for the future.

May 03, 2026

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Employee Rating

Eric is absolutely amazing and always has my best interest at heart. Best service, quality and always professional, Thank you More

by KWARD21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re thrilled to hear Eric continues to provide such amazing, professional, and customer-focused care while always keeping your best interests in mind. Delivering exceptional Hyundai service, quality workmanship, and trusted customer support is always our goal, and we truly appreciate your continued support of Hyundai of Palm Springs.

May 02, 2026

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Employee Rating

It’s been a pleasure taking my older Hyundai to Eric. They take great care of it. Also great pricing on repairs. Can’t go wrong More

by mherrick79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin , Cashier is awesome to

May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re delighted to hear Eric and our team continue to take great care of your Hyundai and provide excellent value on repairs. Delivering dependable Hyundai service, fair pricing, and exceptional customer care for vehicles of every age is always our goal, and we truly appreciate your continued support of Hyundai of Palm Springs!

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