Josh Chaffin
Josh Chaffin at Hyundai of Palm Springs

Josh Chaffin

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
137 Reviews

Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.

Dealership Experience

7 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

137 Reviews

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137 Reviews of Josh Chaffin

July 26, 2026

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Employee Rating

No transparency and no communication with me at all kept telling me I’m trying to help you but I don’t think you’re getting that. Idk if he has personal problems but Josh really dropped the ball. Imagine wa More

by Ob301995
Service Price Transparency
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Recommend Dealer
No

July 25, 2026

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I recently purchased a new vehicle from Palm Springs Hyundai, and once again, it was an outstanding experience. This is my second time buying a car from them, and they’ve earned my trust. Nicholas wa More

by Caroviazcan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Tartaglini

Jul 25, 2026

Hyundai of Palm Springs responded

We’re thrilled to welcome you back for your second Hyundai purchase. It’s great to hear Nick’s online process made pickup stress-free and that your new Palisade is exceeding expectations. Josh’s clear communication and honest recommendations in service mean a lot, and we’re grateful for your recommendation in both sales and service. Enjoy the drive!

July 19, 2026

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Josh is absolutely AMAZING! Always very kind and professional and is my preferred go to when I have to take my car for service. The whole PS Hyundai team are great. More

by dgn513
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Recommend Dealer
Yes

Other Employees Tagged: Gabriel Munoz , Everyone is great

Jul 19, 2026

Hyundai of Palm Springs responded

Thank you for sharing how Josh’s professionalism and kindness have made your Hyundai Elantra service experience outstanding. Our team is pleased to hear they have earned your trust for ongoing maintenance. We appreciate your feedback and look forward to your next visit.

July 18, 2026

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Great service gave me loaner and washed my car . every one I came in contact with was polite and helpful More

by Rich
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Cindy Rivas

Jul 18, 2026

Hyundai of Palm Springs responded

Thank you for the top rating! We’re pleased that the loaner and car wash made your visit convenient and that our team was polite and helpful. Enjoy your Genesis GV70 and we hope to assist you again soon.

July 16, 2026

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Very helpful and very informative they are all very kind ! They answered all my questions and worked with me on all my options! They amazing More

by JGJFAMILY
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Recommend Dealer
Yes

Other Employees Tagged: George Nassar

Jul 16, 2026

Hyundai of Palm Springs responded

We appreciate you sharing how kind and informative our team was during your recent Hyundai Santa Fe service. It’s great to know we could answer all your questions and explore every option with you. Thanks for the wonderful feedback!

July 15, 2026

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Very friendly and professional dealership, who looks after their customers. They keep you updated on your service. More

by adamsk343
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Recommend Dealer
Yes
Jul 15, 2026

Hyundai of Palm Springs responded

Hello, thanks for sharing your experience. We’re pleased Josh and our team took such good care of you during your Hyundai Elantra service and kept you informed every step of the way. We look forward to serving you again.

July 11, 2026

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I did not interact with Jedediah. Sorry. But Josh in Service has been remarkable and consistently so. More

by joan4
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Recommend Dealer
Yes
Jul 11, 2026

Hyundai of Palm Springs responded

It’s fantastic to hear that Josh consistently delivered remarkable service. We’re pleased he took great care of your Hyundai Palisade. We look forward to helping you again.

July 11, 2026

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The maintenance appointment was a very positive one. Customer service was stellar, and I will definitely be revisiting future appointments at this Dealership. More

by Verna
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Cindy Rivas

Jul 11, 2026

Hyundai of Palm Springs responded

It’s great to hear your Genesis G80 maintenance went so smoothly. We’re glad our team delivered stellar service and look forward to your next visit.

July 08, 2026

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The complementary carwash was good on the exterior but the interior was basically a minimum vacuum with no attention to detail like interior glass, dash panel, computer screen etc. More

by dalea
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Cindy Rivas, Gabriel Munoz , Jaycee Clark and Jenna

Jul 09, 2026

Hyundai of Palm Springs responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

July 06, 2026

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Employee Rating

I drive 45 miles just to have my car services done at Palms Spring Hyundai. I have never ever had a bad service in the 8 years I’ve been going here. Josh and Eric are the absolute best. More

by Dshipley104
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 06, 2026

Hyundai of Palm Springs responded

We’re grateful you drive 45 miles for service on your Hyundai Venue. It’s wonderful to hear Josh and Eric have provided excellent care over the past eight years. We appreciate your loyalty and look forward to your next visit.

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