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Josh Chaffin
Josh Chaffin at Hyundai of Palm Springs

Josh Chaffin | Page 13

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
137 Reviews

Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.

Dealership Experience

7 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

137 Reviews

Write a Review

137 Reviews of Josh Chaffin

December 20, 2025

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Employee Rating

My service appointment was efficient and thorough. Thank you Josh. The waiting area is comfortable and great coffee machine More

by DSIEBENALER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2025

Hyundai of Palm Springs responded

Thank you for the great feedback! We're glad Josh made your service visit efficient and thorough. Happy to hear you enjoyed the waiting area, and the coffee too!

December 19, 2025

Dealership Rating
Employee Rating

Charged $210 to connect garage opener to car. Took 5 minutes. Dealer refused to adjust the charge. More

by INDYBOY2100
Service Price Transparency
Service Communication
Recommend Dealer
No
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Dec 29, 2025

Hyundai of Palm Springs responded

Thank you for your feedback. We're sorry to hear about your experience and regret that you left feeling dissatisfied. We strive to provide fair, transparent service and would appreciate the opportunity to discuss this further. Please contact our service management team directly so we can better understand the situation and work toward a resolution.

December 19, 2025

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Employee Rating

I absolutely love this dealership. There is another dealership much closer to my home but it is more than worth the drive to Palm Springs where I've consistently received outstanding More

by Shauna Holley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Dec 22, 2025

Hyundai of Palm Springs responded

Thank you, Shauna! We're honored you choose to make the drive for our service. Your kind words about our team and facility mean a lot, and we’re grateful for your continued loyalty to Hyundai of Palm Springs.

December 16, 2025

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Employee Rating

My meeting with Eric didn't go well and I left the dealership without having my Elantra serviced. More

by HAMPSHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jan 27, 2026

Hyundai of Palm Springs responded

Thank you for your feedback. We're sorry to hear your visit didn’t meet expectations, and we regret that your Elantra wasn’t serviced. We'd appreciate the opportunity to learn more and make things right, please feel free to reach out to our Service Director, George Nassar at gnassar@indigoautogroup.com, directly.

December 14, 2025

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Employee Rating

Good service,pleasant attitude. Prompt, respectful, polite. On time, easy to talk to. Good manners. More

by duffmoses
Recommend Dealer
Yes
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Dec 17, 2025

Hyundai of Palm Springs responded

Thank you for your review! We're glad to hear you received prompt, respectful service with a positive attitude from the team at Hyundai of Palm Springs. We appreciate your feedback and look forward to seeing you again.

December 14, 2025

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Employee Rating

Always Great service at Palm Springs Hyundai. Customer service is amazing and Josh is so friendly. Thank you PS Hyundai More

by Kim
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2025

Hyundai of Palm Springs responded

Thank you, Kim! We're thrilled to hear you consistently receive great service and that Josh made your experience even better. We appreciate your loyalty to Hyundai of Palm Springs!

December 14, 2025

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Josh is always so kind and helpful . Always keeps me updated on what's going on. More

by tlg.alg
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for your feedback! We're glad to hear Josh continues to provide kind and helpful service at Hyundai of Palm Springs. We’re sorry if there was any issue with communication. Please feel free to reach out so we can make sure you receive all future updates and invites.

December 13, 2025

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Employee Rating

Clean, friendly and did the work as promised in a timely fashion. Service advisor was terrific. More

by WARRENSPECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for the great feedback! We're happy to hear your service was completed as promised and that your advisor made the experience seamless. We appreciate your trust in Hyundai of Palm Springs.

December 12, 2025

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Employee Rating

From the moment I purchased my 2020 Kona the team there was exceptional. Trey Wiley, George Nassar and Josh Chaffin have always been very kind and helpful More

by ESCARCEGAPERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nassar

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Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for your loyalty and kind words! We're thrilled that Trey, George, and Josh have consistently provided exceptional service since your Kona purchase. We appreciate your continued trust in Hyundai of Palm Springs.

December 12, 2025

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Employee Rating

The Hyundai dealership in Palm Springs has a beautiful, calm, and friendly environment. The staff are welcoming, professional, and make the entire experience smooth and pleasant. More

by Sherwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2025

Hyundai of Palm Springs responded

Thank you, Sherwin! We're glad you enjoyed the welcoming and professional atmosphere at Hyundai of Palm Springs. We look forward to providing you with more smooth and pleasant visits in the future.

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