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Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
171 Reviews
4.8

171 Reviews

Write a Review

171 Reviews of Joe Jimenez

November 18, 2024

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Employee Rating

Professional and courteous service. My vehicle was ready within the estimated time and pick up was quick and easy - even with the terrible construction traffic! More

by almommy4510
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Service Time
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Recommend Dealer
Yes
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Nov 20, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you experienced professional and courteous service at Sierra Chevrolet. It's great to know that your vehicle was ready on time and that you had a quick and easy pickup despite the traffic. We appreciate your feedback and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

November 13, 2024

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Was really short staffed when I got there but acknowledged everyone who came in. Went in order of car not of who just walked in which was nice to see them take people by arrival. More

by Chevyowner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us! We're glad to hear you appreciated our team's approach in acknowledging all customers and assisting them in order of arrival. At Sierra Chevrolet, we strive to provide attentive and organized service, even during busy times. We hope to see you again soon! Sincerely, The Sierra Chevrolet Team

November 10, 2024

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Joe was great. He was very helpful and explained recommendations perfectly. Fast service. Thank you! More

by m.monachello17
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Service Time
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Recommend Dealer
Yes
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Nov 12, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you found our service to be fast and that Joe was able to help you with clear explanations and recommendations. At Sierra Chevrolet, we strive to provide excellent service to all our customers, and your feedback is greatly appreciated. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

November 07, 2024

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Joe is the best service advisor. I come from San Bernardino just to get my car serviced at Sierra Chevrolet. They have always been my place to go to for my cars. I have been comin More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The great technicians you have can be trusted to do there best!!

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Nov 08, 2024

Sierra Chevrolet of Monrovia responded

Thank you, Ms. Aguayo, for your amazing review! We truly appreciate your loyalty to Sierra Chevrolet and are thrilled to hear that you continue to rely on Joe for your service needs over the years. It means a lot to us that you travel from San Bernardino to visit us. We look forward to serving you and your cars for many more years to come! Sincerely, The Sierra Chevrolet Team

November 04, 2024

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Marvin was super helpful, answered any question I had. Highly recommended him and his service More

by Franky
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, John Twiford, Marvin Orellana

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Nov 06, 2024

Sierra Chevrolet of Monrovia responded

Thank you, Franky, for your wonderful review! We’re so glad to hear that you found our service helpful and that Marvin was able to assist with your questions. Your recommendation means a lot to us at Sierra Chevrolet. We look forward to seeing you next time! Sincerely, The Sierra Chevrolet Team

October 28, 2024

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Service was very good and delivered on time as promised. Building construction was a bit inconvenient. More

by JUAN.M.RAYAS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you experienced good service and that we delivered on time as promised. We also appreciate your understanding regarding the building construction inconveniences. Your satisfaction is important to us at Sierra Chevrolet, and we look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

October 15, 2024

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Employee Rating

Always helpful whenever I take my car to her. Thank you for all the help. More

by JOSEGUZMAN199335
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Marvin Orellana

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Oct 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We at Sierra Chevrolet are thrilled to hear that you find our team helpful whenever you bring your car in. Your feedback truly means a lot to us. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 07, 2024

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Employee Rating

very good will return when needed keep up the good work nice and clean area More

by n6pmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Samantha Peinado, Mayra Neria, Terry Quinn, Tanya Ruiz, John Twiford, Will Cruz, Edwin Cardiel, Marvin Orellana , Shawn

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Oct 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Sierra Chevrolet. We appreciate your feedback about our clean and welcoming environment, and we look forward to serving you again whenever you need us. Safe travels until then! Sincerely, The Sierra Chevrolet Team

October 04, 2024

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Employee Rating

The staff at Sierra Chevrolet of Monrovia gave me excellenct service, communication and explanantions of what my tahoe needed work on now and in the future. More

by DGM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We're thrilled to hear that you received excellent service and clear communication regarding your Tahoe's needs. At Sierra Chevrolet, we strive to ensure our customers feel informed and valued. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 01, 2024

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Employee Rating

Awesome customer service. Jeremy and Joe are great. I recommend this place for service forsure More

by charmcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy

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Oct 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had an awesome experience with us at Sierra Chevrolet. It's great to know that Jeremy and Joe made a positive impact during your visit. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

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