110 Reviews
Write a Review111 Reviews of Jin Cai
November 17, 2025
$200 oil change and cabin filter change. Even though i did cabin 4 months ago. Had an appointment for 730am didnt have my car ready til 1030am. Needed my windshield repaired and they couldn' Even though i did cabin 4 months ago. Had an appointment for 730am didnt have my car ready til 1030am. Needed my windshield repaired and they couldn't help me till Tuesday. I went friday. Now my chip spread and isn't covered under my warranty. Everytime i take my car to get its routine service i have a bad experience More
November 16, 2025
very good. got car fixed, kept me informed. good service. will come back again. thanks . got car fixed, kept me informed. good service. will come back again. thanks . More
Other Employees Tagged: Patrick Hayes, Cory Hayes, Ivan Wong, George Ybarra
November 15, 2025
Archer Volkswagen’s Service Center provided me with excellent service from the moment I called to schedule my appointment to the time I left the center with my car fixed. I spoke with my service adviso excellent service from the moment I called to schedule my appointment to the time I left the center with my car fixed. I spoke with my service advisor, Jin, over the phone. It was easy to make an appointment to bring in the car the next day. When I brought my car in to the dealer, Jin was very knowledgeable and courteous. My car was repaired while I waited, and I left the dealer very happy that my car was in good shape. I will 100% come back here in the future when needed. I recommend their work to others and would purchase another VW knowing that I am in good hands with them. More
November 13, 2025
It was a really good and fast service i love the customer service and the environment service and the environment More
Other Employees Tagged: Cory Hayes, Ivan Wong, George Ybarra
November 04, 2025
Consistently Above and beyond every time I visit the location. Excellent customer service every time. location. Excellent customer service every time. More
Other Employees Tagged: Cory Hayes, Ivan Wong, George Ybarra
November 02, 2025
The dealership is very thorough. Also, the staff are very welcoming, friendly, and really care for the well-being of your car. Also, the staff are very welcoming, friendly, and really care for the well-being of your car. More
Other Employees Tagged: Jamaal Taylor, Ivan Wong

