Ivan Wong

buena atencion con los clientes excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente More

by robertgut83 Verified Customer Verified Customer

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First time at this dealership and my service advisor, Ivan, was extremely friendly, professional, and informative throughout the entire visit. He made the process smooth and stress-free from start to fin Ivan, was extremely friendly, professional, and informative throughout the entire visit. He made the process smooth and stress-free from start to finish. I was in and out for an oil change and tire rotation in less than an hour, which was impressive. Excellent customer service and great efficiency. I highly recommend this dealership and definitely recommend asking for Ivan! More

by S Hernandez Verified Customer Verified Customer

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Cory, Ivan and the rest of the crew really get things done as promised. ARCHER VW SOUTHWEST FRWY in Houston TX. are top notch in my book. done as promised. ARCHER VW SOUTHWEST FRWY in Houston TX. are top notch in my book. More

by gracieortiz64 Verified Customer Verified Customer

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I usually have great experiences at this service center. However, on my last visit I was treated very poorly by Ivan. He had a nonchalant attitude to where I politely told him that I will just cancel the se However, on my last visit I was treated very poorly by Ivan. He had a nonchalant attitude to where I politely told him that I will just cancel the service and leave. A little care goes a long way. The gentleman who greeted me was very friendly and professional. I don't remember his name but upon my next service visit I will be requesting to work with anyone but Ivan. More

by d110918 Verified Customer Verified Customer

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The service was quick and I was grateful they took me as walk in customer. walk in customer. More

by ADEELR89 Verified Customer Verified Customer

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I am always pleased with the service Archer Volkswagen provides. I had a nail in my tire and they took care of it immediately and made the process so easy provides. I had a nail in my tire and they took care of it immediately and made the process so easy More

by Erin.valencia1213 Verified Customer Verified Customer

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Efficient and quick service. They need 15 words for this? Yes it’s fifteen by now. They need 15 words for this? Yes it’s fifteen by now. More

by pinoydr Verified Customer Verified Customer

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Great service with very attentive team looking to give the best possible experience. Very easy to communicate with the best possible experience. Very easy to communicate with More

by Mesquite Verified Customer Verified Customer

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Did a 30K service under warranty and oil change at 40K. Received the car back with low coolant warning. Dealership over sells services you do not need at failed to mention low coolant. Received the car back with low coolant warning. Dealership over sells services you do not need at failed to mention low coolant. More

by ojfran85 Verified Customer Verified Customer

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I received best services and expert assistance from Ivan Wong, service manager. He is very informative and always keep me updated about the status of the services. Wong, service manager. He is very informative and always keep me updated about the status of the services. More

by Chitiho Verified Customer Verified Customer

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