George Ybarra
George Ybarra at Archer Volkswagen

George Ybarra

Service Advisor

Archer Volkswagen

10400 Southwest Fwy
Houston, TX 77074

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of George Ybarra

June 04, 2026

Dealership Rating
Employee Rating

Always very friendly, helpful and knowledgeable. Great customer service every visit I have had. Love my vehicle purchased and serviced at this location. Highly recommended to visit their location. I More

by G Bogani
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 04, 2026

Archer Volkswagen responded

It’s fantastic to know our team’s friendly, knowledgeable service has earned your recommendation. We’re delighted you’re loving your Volkswagen Tiguan and eagerly anticipate assisting with your next purchase or service. Thank you!

May 31, 2026

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George Ybarra did an outstanding job with my Taos. He actually got the job done sooner than I expected. More

by bjbell818
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 31, 2026

Archer Volkswagen responded

It’s wonderful to hear George delivered exceptional service on your Taos and finished the work sooner than you expected. We appreciate you bringing your Volkswagen in for service and hope to assist with any future needs.

May 29, 2026

Dealership Rating
Employee Rating

Cory, George, and Jin are very responsive to and considerate of my needs. They go above and beyond what is "required", and are always willing to work with me to come up with a satisfactory solution More

by ghmartin7
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Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai , Ivan (technician and "GTI expert")

May 29, 2026

Archer Volkswagen responded

Thank you for trusting our Volkswagen service department for over 20 years. Cory, George, and Jin appreciate your recognition and enjoy finding creative solutions to meet your needs. We look forward to supporting your vehicle’s care in the years ahead.

May 23, 2026

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George was very helpful and explained the process and made sure I was taken care of. More

by dtrevino39
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Recommend Dealer
Yes
May 23, 2026

Archer Volkswagen responded

Thank you for sharing your experience with George during your Volkswagen Atlas Cross Sport service. We’re glad he walked you through the process and made sure you were taken care of.

May 21, 2026

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Cory, Ivan and the rest of the crew really get things done as promised. ARCHER VW SOUTHWEST FRWY in Houston TX. are top notch in my book. More

by gracieortiz64
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai, Ivan Wong , Cashier lady 5 stars

May 21, 2026

Archer Volkswagen responded

We’re delighted to know Cory and Ivan delivered exactly what they promised for your Volkswagen Atlas service. Thank you for recognizing our team’s efforts in Houston. We appreciate you choosing us and look forward to serving you again.

May 21, 2026

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The staff is always nice and courteous. I highly recommend this dealership and will refer others. More

by Mdixon712
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Recommend Dealer
Yes
May 21, 2026

Archer Volkswagen responded

Thank you for highlighting our team’s courtesy. We’re thrilled your Volkswagen Taos received excellent service and that you would recommend us. We appreciate your referrals and are here for any future needs.

May 18, 2026

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Employee Rating

I was given a defective (used) Key-Fob with the purchase of my new 2025 VW Tiguan. Dealership refused to give me a replacement. More

by stoneym9
Service Price Transparency
Service Time
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Recommend Dealer
No
May 22, 2026

Archer Volkswagen responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 16, 2026

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Everything was done efficiently and quickly. They changed my oil, checked for any recall issues, and performed additional maintenance to keep my car healthy. More

by moyjohnsen
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Recommend Dealer
Yes
May 16, 2026

Archer Volkswagen responded

It’s great to hear our team handled your Volkswagen Atlas Cross Sport’s oil change, recall check, and extra maintenance so efficiently. Thank you for trusting us to keep your vehicle running smoothly.

May 16, 2026

Dealership Rating
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Every time we visit the dealership, everyone is very professional & knowledgeable. The service is always excellent! More

by nicoletelsee23
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Habib Benkirane

May 16, 2026

Archer Volkswagen responded

Thank you for sharing your experience. It’s great to hear our team has been professional and knowledgeable during your service visits. We look forward to welcoming you back for your next Volkswagen appointment.

May 15, 2026

Dealership Rating
Employee Rating

The service was quick and I was grateful they took me as walk in customer. More

by ADEELR89
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 15, 2026

Archer Volkswagen responded

It’s great we could fit your Volkswagen Tiguan in as a walk-in and complete service promptly. Thank you for trusting us with your vehicle. We look forward to assisting you again.

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