Jimmy Caprile
Jimmy Caprile at Volkswagen of Downtown Chicago
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Jimmy Caprile

Expert Volkswagen Executive

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.9
34 Reviews

Chicago Born, Bears fan and Car selling man of action! Live to help and meet as many interesting people as I can along the way! Guiding people to their dream car for a little under 2 years.

4.9

34 Reviews

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34 Reviews of Jimmy Caprile

December 29, 2024

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A great experience that was quick and easy. I will service my car here again in the future. More

by Jack Meholf
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

Volkswagen of Downtown Chicago responded

Thanks for the five-star review, Jack! We're glad your experience was quick and easy. We look forward to serving you again and ensuring your car stays in great condition!"

December 14, 2024

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Helpful and knowledgeable plus friendly and pleasant. Happy with experience and our choice thank you More

by piajeh
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Recommend Dealer
Yes
Dec 15, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 23, 2024

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I am waiting to receive my gap insurance refund of $888 Mr Luckett is overseeing that with the gap insurance company the car has been paid in full by American Airlines Credit Union More

by brazil8224
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Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett, Avery Gathercole

Nov 26, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review! We are thrilled that Davis had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Downtown Chicago!

Nov 26, 2024

brazil8224 responded

Thank you Mr. Davis Luckett I did receive my gap insurance refund check !!!.

November 18, 2024

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Our salesman, James Caprile was exceptional! We had had some horrible dealership experiences at Kia and Honda, but he made us feel at ease. He treated us with respect with his knowledgeable and More

by DANIEL
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Recommend Dealer
Yes
Nov 18, 2024

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

November 18, 2024

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The salesman (Jimmy) was very helpful, knowledgeable and wasn’t pushy like some can be. It was his demeanour that sealed the deal for us. More

by DANIEL
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Recommend Dealer
Yes
Nov 19, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words! We're thrilled to hear that Jimmy was able to assist you with such a positive experience. His helpful and relaxed approach is exactly what we aim for! If you know anyone else looking for a great car-buying experience, we’d love to help them too. Feel free to refer them our way! Enjoy your new ride!

November 12, 2024

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I love this dealership, how fast and organize they are. I would recommend everyone to come here More

by gloria
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Recommend Dealer
Yes
Nov 12, 2024

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Gloria, and look forward to your next visit.

October 21, 2024

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Super easy to work with. Fast service. Had me on my way in 20 minutes. More

by CJGORMAN77
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Recommend Dealer
Yes
Oct 21, 2024

Volkswagen of Downtown Chicago responded

CJ, Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 16, 2024

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My experience at VW Chicago Downtown was great. I live in Hartland Wi. And I asked Jimmy to do his best at getting me in and out of the dealership quickly and he did. The process was one of the bes More

by Dustin C
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Recommend Dealer
Yes

Other Employees Tagged: Rocco Cesario

Aug 17, 2024

Volkswagen of Downtown Chicago responded

Thank you so much, Dustin, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jimmy! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 13, 2024

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Great experience , world class service. Made the process very easy and quick. Will recommend now. More

by Jc
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Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett, Jay Jaber

Aug 13, 2024

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. It's great to hear that we were able to assist you and that you had such a positive experience.

July 10, 2024

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Their salesman Jimmy helped a lot with what I was looking for. Especially being a first time buyer of a car I appreciate him and the dealership was welcoming and polite. Would definitely recommend if you are More

by Drivera52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2024

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Jimmy here at Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

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