Jessica Holland | Page 3

My car was set up to be towed from my house . That never happened. This was set up by Jessica . I received a call from Kyle , went to my voicemail, reaffirming that my car was set up for a tow bu That never happened. This was set up by Jessica . I received a call from Kyle , went to my voicemail, reaffirming that my car was set up for a tow but a loaner was not available. I returned his call getting voicemail saying I understand about the loaner and all I needed was a ride home. Asked for a call back never received it. That evening I was going to drop it off and the battery was dead. I charged it all night and drove it in the next morning. More

by jack.maule Verified Customer Verified Customer

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The service writer did a good job at explaining the work to be completed by ray to be completed by ray More

by hnewman2006 Verified Customer Verified Customer

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Liz and Louie are the absolute best! They have been taking care of my cars for many, many years. I always leave the shop happy. Thank you. They have been taking care of my cars for many, many years. I always leave the shop happy. Thank you. More

by TOM_MROZ Verified Customer Verified Customer

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Called got a same-day appointment. In-N-Out just over an hour! Head off the service department great job! In-N-Out just over an hour! Head off the service department great job! More

by PDJ913 Verified Customer Verified Customer

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Service is excellent! The staff is very knowledgeable and the techs are great. I love the notifications about what service need to be done for my car. The staff is helpful The staff is very knowledgeable and the techs are great. I love the notifications about what service need to be done for my car. The staff is helpful in providing a time line when the services should be done. More

by 27HAGY Verified Customer Verified Customer

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Nice and excellent service department. Provides great technical expertise and recommendations. Prioritize repair based on necessity. Provides great technical expertise and recommendations. Prioritize repair based on necessity. More

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Service received was great . Customer service friendly and helpful . Usually prompt appointments . Perfect they they supply a loaner car at no cost Customer service friendly and helpful . Usually prompt appointments . Perfect they they supply a loaner car at no cost More

by squirrel77377 Verified Customer Verified Customer

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Always happy with with the cars that I bought, but customer service really suck when you have to l argue with a manager about what’s going on with your car so going back maybe there’s more place where customer service really suck when you have to l argue with a manager about what’s going on with your car so going back maybe there’s more place where I can go to fix my car More

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They did a great job, but it took longer than was planed. I also have to bring it back for a part they did not have in stock. I also have to bring it back for a part they did not have in stock. More

by Tenbanshee Verified Customer Verified Customer

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The Ray Auto Group has always been first class service always! The entire service team is outstanding!!! always! The entire service team is outstanding!!! More

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