Jessica Holland
Jessica Holland at Ray Chevrolet

Jessica Holland

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

4.7
131 Reviews
4.7

131 Reviews

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131 Reviews of Jessica Holland

October 02, 2026

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Employee Rating

Service was impeccable as always from the time I made the appointment until the time I got my keys back.EVERYBODY has cheerful,helpful and efficient. The shuttle drivers were outstanding. Great job everybo More

by Schluetertimothy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 02, 2026

Ray Chevrolet responded

Knowing that every part of your service visit, from scheduling your appointment to returning your keys, felt cheerful and efficient is rewarding. Hearing that our shuttle drivers impressed you means a great deal to our service department. Thank you for choosing our dealership to care for your Chevrolet Silverado 1500. Ray Scarpelli 3 ray3@rays-cars.com

September 28, 2026

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A couple of times I stood at the service desk waiting to be helped and was totally ignored for several minutes. More

by ANTHONYGAGLIANO5255
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service manager

Sep 28, 2026

Ray Chevrolet responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 ray3@rays-cars.com

September 13, 2026

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Employee Rating

Excellent On time Free loaner helped a lot Problem identified but waiting for GM for a software upgrade More

by ditterind
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller

Sep 14, 2026

Ray Chevrolet responded

Our service team appreciated working on your Corvette and completing the service on time. We’re pleased we could provide a free loaner and identify the issue, and Jessica is coordinating with GM for the necessary software upgrade. Ray Scarpelli 3 ray3@rays-cars.com

September 06, 2026

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This is the only place I bring all my cars . Best place ever. Thank you More

by MARCOMBFRANK
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Recommend Dealer
Yes
Sep 06, 2026

Ray Chevrolet responded

Knowing that you trust us with all your vehicles means a lot to our service department. We appreciate your loyalty and look forward to servicing your Chevrolet Equinox again. Ray Scarpelli 3 ray3@rays-cars.com

September 02, 2026

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all service members r excellent always explained any service need and discounts that would benefit me More

by johnl050
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Recommend Dealer
Yes
Sep 02, 2026

Ray Chevrolet responded

We’re glad our service team could walk you through the necessary work and available discounts for your Chevrolet Blazer. Knowing those explanations were clear and helpful means a lot to us. Ray Scarpelli 3 ray3@rays-cars.com

August 20, 2026

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Great communication very professional very informative great scheduling dept ! On time repairs ! Quality work! Thanks More

by JEFFRO815
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Recommend Dealer
Yes
Aug 21, 2026

Ray Chevrolet responded

Clear communication is at the heart of how our service department operates. Knowing that our scheduling team kept your Silverado 1500 repairs on time and delivered quality work is rewarding, and we appreciate your kind words. Ray Scarpelli 3 ray3@rays-cars.com

August 05, 2026

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I usually have great service at Ray Chevy. Took my new Chevy Trax in for detailing after 3 1/2 months of ownership, not completely satisfied. I was originally told it would cost approximately More

by bethadamek
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Ray Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your recent visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns. Ray Scarpelli 3 ray3@rays-cars.com

June 28, 2026

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They are always professional and take care of the customer. I recommend them to my friends and other companies that I work with. More

by KRUEGERS.PJ
Service Price Transparency
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Recommend Dealer
Yes
Jun 28, 2026

Ray Chevrolet responded

It’s great to know our team’s professionalism and customer care stood out for you. We appreciate you recommending us to friends and business colleagues. Thank you for trusting us with your Land Rover Range Rover and we look forward to your next visit. Ray Scarpelli 3 ray3@rays-cars.com

June 16, 2026

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Employee Rating

Ray Chevrolet always provides top notch service. My nine year old vehicle feels as new as it was when I purchased it from Ray Chevrolet. More

by Impala Premier 17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

Ray Chevrolet responded

We’re delighted to hear our service left your nine-year-old Impala feeling like it just rolled off the lot. Thank you for your five-star review and for trusting us to keep your Chevrolet running at its best. Ray Scarpelli 3 ray3@rays-cars.com

June 09, 2026

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Employee Rating

Great dealership enjoy getting my new automobiles there nice people in sales and service and financing departments also have great selection of vehicles I would definitely recommend any one to buy a vehicl More

by BARRETTTIM907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Ray Chevrolet responded

Thank you for trusting us with your Chevrolet Equinox service and new vehicle purchases. We’re glad our sales, service and finance teams delivered a positive experience and that our lineup met your needs. We appreciate your recommendation and look forward to your next visit. Ray Scarpelli 3 ray3@rays-cars.com

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