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Liz Frohling
Liz Frohling at Ray Chevrolet

Liz Frohling

Service Manager

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

4.5
214 Reviews
4.5

214 Reviews

Write a Review

214 Reviews of Liz Frohling

October 14, 2026

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Employee Rating

The service department at Ray Chevrolet is by far, the best I have ever encountered. They are the constant! More

by scotant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller

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Oct 14, 2026

Ray Chevrolet responded

Hearing that our service department is the best you’ve ever encountered means a lot to our service team. We appreciate your kind words about the care we provided for your Chevrolet Equinox. Ray Scarpelli 3 ray3@rays-cars.com

October 02, 2026

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Service was impeccable as always from the time I made the appointment until the time I got my keys back.EVERYBODY has cheerful,helpful and efficient. The shuttle drivers were outstanding. Great job everybo More

by Schluetertimothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Gigovski, Oliver Gigovski, Brian Farrar, Ryan Borke, Jessica Holland, Kyle Miller, Luis Rivera, Chris Freibauer, TJ Burke , The shuttle drivers.

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Oct 02, 2026

Ray Chevrolet responded

Knowing that every part of your service visit, from scheduling your appointment to returning your keys, felt cheerful and efficient is rewarding. Hearing that our shuttle drivers impressed you means a great deal to our service department. Thank you for choosing our dealership to care for your Chevrolet Silverado 1500. Ray Scarpelli 3 ray3@rays-cars.com

September 06, 2026

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This is the only place I bring all my cars . Best place ever. Thank you More

by MARCOMBFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Luis Rivera, Chris Freibauer, TJ Burke

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Sep 06, 2026

Ray Chevrolet responded

Knowing that you trust us with all your vehicles means a lot to our service department. We appreciate your loyalty and look forward to servicing your Chevrolet Equinox again. Ray Scarpelli 3 ray3@rays-cars.com

September 02, 2026

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all service members r excellent always explained any service need and discounts that would benefit me More

by johnl050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Luis Rivera, Chris Freibauer, TJ Burke

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Sep 02, 2026

Ray Chevrolet responded

We’re glad our service team could walk you through the necessary work and available discounts for your Chevrolet Blazer. Knowing those explanations were clear and helpful means a lot to us. Ray Scarpelli 3 ray3@rays-cars.com

September 01, 2026

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Employee Rating

I've been going to Ray Chevrolet since 1994. 1 reason, the Service Dept is second to none!! Kyle takes care of me every time and I know the work is being done right. More

by WINTERRULES03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller

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Sep 01, 2026

Ray Chevrolet responded

Since 1994, your loyalty and five-star rating mean a great deal to our service department. Kyle is happy to care for your Chevrolet Silverado 2500 on every visit and ensure each job is done right. Ray Scarpelli 3 ray3@rays-cars.com

August 20, 2026

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Employee Rating

Great communication very professional very informative great scheduling dept ! On time repairs ! Quality work! Thanks More

by JEFFRO815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Luis Rivera, Chris Freibauer, TJ Burke

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Aug 21, 2026

Ray Chevrolet responded

Clear communication is at the heart of how our service department operates. Knowing that our scheduling team kept your Silverado 1500 repairs on time and delivered quality work is rewarding, and we appreciate your kind words. Ray Scarpelli 3 ray3@rays-cars.com

August 14, 2026

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Employee Rating

The Service Department was very accommodating with my needs and kept me in the loop with great communication from start to finish. More

by rouley09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 14, 2026

Ray Chevrolet responded

We’re glad our team could keep you informed throughout the service on your Chrysler 300. Knowing that our communication and accommodating approach met your needs means a lot to us. Ray Scarpelli 3 ray3@rays-cars.com

August 04, 2026

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Very knowledgeable and capable of fixing your car. Tree fell on my car, shifted the hood, knocked out my airbag system. They ordered the part and fixed it in an hour or so.l will return to them if nee More

by cApochino87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom

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Aug 04, 2026

Ray Chevrolet responded

Your note about how quickly we secured the airbag part and restored your Chevrolet Spark is truly gratifying. We’re pleased Liz on the phone and our service reps on the floor could turn a difficult repair into a hassle-free experience. Hearing you’d return to our service department for future needs means a lot to us. Ray Scarpelli 3 ray3@rays-cars.com

July 26, 2026

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Employee Rating

Service department needs a complete overhaul. Takes multiple times to the service department to get issues corrected. Sloppy More

by russellsmith4trustee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jul 30, 2026

Ray Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to our General Manager, George.

July 06, 2026

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Employee Rating

I really appreciate Nick and the service that was provided while my vehicle was at Ray Chevrolet. More

by jeremiahhall2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oliver Gigovski, Ryan Borke, Cody Gonzales , Nick

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Jul 06, 2026

Ray Chevrolet responded

We’re delighted our service team provided attentive support while your Chevrolet was in our care. Thank you for sharing your positive feedback. Ray Scarpelli 3 ray3@rays-cars.com

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