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Luis Rivera
403 Reviews
Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
11 yrs, 3 mos
Industry Experience
30 yrs
Specialties & Trainings
Se habla Español
403 Reviews
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403 Reviews of Luis Rivera
Verified Customer
October 07, 2026
I was not properly greeted as I stood at the counter until I initiated it. He was typing on the computer while I waited and did not let me know why I was standing there waiting for him for at least 5 mi until I initiated it. He was typing on the computer while I waited and did not let me know why I was standing there waiting for him for at least 5 minutes. More
by eternalking77
October 02, 2026
Service was impeccable as always from the time I made the appointment until the time I got my keys back.EVERYBODY has cheerful,helpful and efficient. The shuttle drivers were outstanding. Great job everybo appointment until the time I got my keys back.EVERYBODY has cheerful,helpful and efficient. The shuttle drivers were outstanding. Great job everybody. Thank you ! Thank you! Thank you! More
by Schluetertimothy
Other Employees Tagged: George Gigovski, Oliver Gigovski, Brian Farrar, Ryan Borke, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke , The shuttle drivers.
September 27, 2026
Luis Rivera is an exceptional individual; he is highly trustworthy, knowledgeable in his field, and consistently provides exemplary customer service. trustworthy, knowledgeable in his field, and consistently provides exemplary customer service. More
by atobias79
Other Employees Tagged: Luis Rivera
September 06, 2026
This is the only place I bring all my cars . Best place ever. Thank you Best place ever. Thank you More
by MARCOMBFRANK
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
September 02, 2026
all service members r excellent always explained any service need and discounts that would benefit me service need and discounts that would benefit me More
by johnl050
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
August 28, 2026
Always a great experience at Ray! Thanks for always being quick and communicative and keeping me informed! Thanks for always being quick and communicative and keeping me informed! More
by MEBECKER12
Other Employees Tagged: Kyle Miller
Dealership Inventory (393 Vehicles)
2026 Chevrolet Silverado 2500
new
Lakeshore Blue Metallic exterior
Automatic
Four-wheel Drive
