Jesse Reck

Great outfit. Good people Fair priced vehicles. Trusrtworthy. Fiendly honest. Easy to work with. They keep their word Good people Fair priced vehicles. Trusrtworthy. Fiendly honest. Easy to work with. They keep their word More

by GWAGER Verified Customer Verified Customer

Report | Print

always friendly, eager to help, quality workmanship, fair prices, and they offer so many online discounts and specials that really help people on a budget fair prices, and they offer so many online discounts and specials that really help people on a budget More

by RNISLY Verified Customer Verified Customer

Report | Print

There are some things they promise to do to the car. It’s been almost 3 weeks I have not heard from them nor do phone calls get returned. It’s been almost 3 weeks I have not heard from them nor do phone calls get returned. More

by REVEILLEBOB Verified Customer Verified Customer

Report | Print

Greg and everyone is service were so great while getting my lifetime oil change. Salem Volkswagen is the best. Thank you again! my lifetime oil change. Salem Volkswagen is the best. Thank you again! More

by Jesse Verified Customer Verified Customer

Report | Print

I was dreading an interaction with a dealer because I usually make a point to buy from private parties and look for one owner situations and someone who's not allowed to let me run a CarFax. I am a dis usually make a point to buy from private parties and look for one owner situations and someone who's not allowed to let me run a CarFax. I am a disabled veteran on a fixed income and always dealing with a limited budget. I don't have the best of credit and was really looking for a TDI Beetle and they are few and far between, especially with moderate mileage and in decent condition. Chase from the Salem dealership answered my text about a 2013 TDI beetle they had in stock. Along the way he even made a short video walk around for me which I appreciated and provided me with quite a bit of information. He was prompt and courteous in our exchanges without being too pushy and that made me feel a little bit more comfortable. The Finance Mgr. Jesse also invested enough interest into my situation that he actually was able to get me about six points knocked off of my interest rate and I don't believe many dealerships would even care about improving the loan terms as long as they have an approval that would make a sale. I am currently waiting for delivery on the vehicle after 4 or 5 days from the initial transaction, but there are components being installed that pertain to safety and even though the vehicle was too old for being a certified used car I am impressed and grateful that these upgrades are being done at all. Also Chase was able to arrange that the car be delivered to me when it is ready even though I live about a half hour away and it isn't like it's a huge sale on a new vehicle and I am a new customer. I believe I can give these guys an a+ rating for their professionalism and the level of service that they provide. The atmosphere inside the dealership is friendly they have a customer espresso machine that keeps you awake during those inevitable waiting periods. I could see myself definitely doing business with this dealership again in the future, although I hope to get at least 5 years out of my new to me TDI Beetle. More

by oklagonian Verified Customer Verified Customer

Report | Print

Jordan Ohaire was hard to work with. Had to continue calling to purchase my vehicle. When car and paperwork showed up the prices we agreed on was false. Make sure to work with people who Had to continue calling to purchase my vehicle. When car and paperwork showed up the prices we agreed on was false. Make sure to work with people who knows what they are doing. My credit was ran several times. Not sure why but I will be giving my bank a call. Worst experience. 1/5 stars. More

by BONSHEEFREEMAN21 Verified Customer Verified Customer

Report | Print

Everyone we encountered during our purchase was genuinely caring and helpful. And at no time did we feel pressured to purchase. caring and helpful. And at no time did we feel pressured to purchase. More

by KCHARRISANDCO Verified Customer Verified Customer

Report | Print

My car salesman Brendon is a friend of mine and he really did a great job of helping me find exactly what I needed for a new car. Even if I didn’t already know Brendon outside of the dealership, I would have did a great job of helping me find exactly what I needed for a new car. Even if I didn’t already know Brendon outside of the dealership, I would have thought he was very friendly and helpful. Rather than push me into getting the car he just worked with me until we found a manageable way for me to go home with a new car. He was great and the rest of the team was great too! More

by ZACH051993 Verified Customer Verified Customer

Report | Print

Some very unsure & inexperienced salesmen started out with me, however later I had a more helpful salesman & I purchased the car I came in to see. It took 6 hours before I drove away in my 'new' used car with me, however later I had a more helpful salesman & I purchased the car I came in to see. It took 6 hours before I drove away in my 'new' used car. Getting experience in a new job is always hard. Over all I was pleased. More

by 23RDSTBREWER Verified Customer Verified Customer

Report | Print

The sales rep, Sam, and the finance manager, Jesse, were very personable, which made the purchasing process easygoing. No pushy salesman pitches or forceful sales tactics. I would highly recommended coming very personable, which made the purchasing process easygoing. No pushy salesman pitches or forceful sales tactics. I would highly recommended coming here for your new or used car purchase. More

Report | Print