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Jesse Reck
Jesse Reck at Volkswagen of Salem

Jesse Reck

Finance Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.3
20 Reviews
4.3

20 Reviews

Write a Review

20 Reviews of Jesse Reck

February 01, 2025

Dealership Rating
Employee Rating

The personal service they give goes way beyond expectation. Very friendly staff The service is excellent. More

by ONEMANWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker

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Feb 01, 2025

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 28, 2024

Dealership Rating
Employee Rating

People at the dealership were nice and informative, got the truck I wanted,had some problems with the paperwork after but they made it better than right,I will buy here again More

by bentonrussell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker, Matthew Reid, Tanya Risseeuw, Michael Wenzel, Erin Stack, Matt Toreson

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Dec 01, 2024

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 10, 2024

Dealership Rating
Employee Rating

Everyone was nice and helpful with the process of buying a vehicle, staff was friendly and easy to talk to. They helped us understand every detail of our purchase and helped us get a great deal. More

by VERNANFILOFIEFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Alexander, Gregory Bell, Michael Bouchard, Koda Colbert, Daniel Gonzales, Richard Ledgerwood, Anthony Rose, Adam Stabler, Michael Wenzel

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Nov 11, 2024

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 07, 2024

Dealership Rating
Employee Rating

Really bad service with my vehicle, work was not done correctly. Was installed broken parts More

by Oleg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Bell, Michael Bouchard, Erin Stack , Davin

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Nov 14, 2024

Volkswagen of Salem responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 28, 2024

Dealership Rating
Employee Rating

Great people service was great friendly prompt service great location clean place would come again More

by REDSOCK6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker, Richard Ledgerwood, Matthew Reid, Anthony Rose, Adam Stabler, Michael Wenzel, Erin Stack

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Oct 28, 2024

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 24, 2024

Dealership Rating
Employee Rating

Great service would recommend everyone to go Volkswagen dealership service of Salem Oregon great people More

by ADANFLORES1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Alexander, Gregory Bell, Joshua Hunsaker, Erin Stack

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Oct 25, 2024

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 29, 2024

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Employee Rating

They sold me a car that didn’t even work and now they want me to pay to get it fix More

by MI9UELINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker, Richard Ledgerwood, Matthew Reid, Anthony Rose, Adam Stabler, Michael Wenzel, Erin Stack

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Oct 02, 2024

Volkswagen of Salem responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 12, 2024

Dealership Rating
Employee Rating

Great outfit. Good people Fair priced vehicles. Trusrtworthy. Fiendly honest. Easy to work with. They keep their word More

by GWAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker, Richard Ledgerwood, Matthew Reid, Anthony Rose, Adam Stabler, Michael Wenzel, Erin Stack

Report | Print
Sep 13, 2024

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 01, 2024

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Employee Rating

always friendly, eager to help, quality workmanship, fair prices, and they offer so many online discounts and specials that really help people on a budget More

by RNISLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Koda Colbert, Yesenia Escobedo, Daniel Gonzales, Joshua Hunsaker, Richard Ledgerwood, Matthew Reid, Tanya Risseeuw, Ryan Russell

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Sep 02, 2024

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 12, 2024

Dealership Rating
Employee Rating

There are some things they promise to do to the car. It’s been almost 3 weeks I have not heard from them nor do phone calls get returned. More

by REVEILLEBOB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Matt Toreson

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Jun 16, 2024

Volkswagen of Salem responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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