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Jeffrey Serwas

Overview Reviews (92) Inventory (265)

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Jeffrey Serwas

Jeffrey Serwas | Page 9

Service Dispatcher

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8

92 Reviews

Overview Reviews (92) Inventory (265)

4.8

92 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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92 Reviews of Jeffrey Serwas

September 26, 2024

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My last service experience was the first one that was very odd. I was double charged for a service and had to request a refund. My coupon was not applied. Two fuel service treatments were done that I very odd. I was double charged for a service and had to request a refund. My coupon was not applied. Two fuel service treatments were done that I did not ask for. I was told they were part of the oil change but they cost much more than just an oil change. I had my car in a couple of years ago for a wet floor, they told me they could not find anything. This time they found a clogged drain, when I checked under the hood nothing had been cleaned out around the drains. I was disappointed, I have been a long time customer and lost some of my trust. I felt the billing was padded and sloppy. More

by dblecic

Verified Customer

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Sep 27, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience. I understand your concerns about the billing and service discrepancies during your recent visit to Advantage Chevrolet of Hodgkins. I appreciate your loyalty as a long-time customer, and it's important to me that you feel confident in our services. Please reach out to me directly so I can address these issues and work to restore your trust. Your feedback is crucial for our continued improvement, and I want to ensure a better experience for you in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 24, 2024

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I set an appointment 30 minutes later I was being checked in and being taken care of quickly!! One hour later what I needed was done and on my way! in and being taken care of quickly!! One hour later what I needed was done and on my way! More

by aaron.morris64

Verified Customer

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Recommend Dealer

Yes

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Sep 25, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic feedback! I'm thrilled to hear that your experience at Advantage Chevrolet of Hodgkins was quick and efficient. I take pride in providing prompt service, and I'm glad we could assist you. I look forward to seeing you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 20, 2024

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Jeff could not have been more helpful and accommodating. Answered all my questions thoroughly and emergency work was done quickly without an appointment. Answered all my questions thoroughly and emergency work was done quickly without an appointment. More

by eaj

Verified Customer

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Recommend Dealer

Yes

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Sep 24, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! I'm thrilled to hear that our team provided you with such helpful and accommodating service at Advantage Chevrolet of Hodgkins. It's great to know that we can assist you with emergency work quickly and thoroughly. I look forward to welcoming you back for any future needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 16, 2024

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Went in for a routine service, amazing service as always and a quick turn around and a quick turn around More

by alexgarcia723

Verified Customer

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Recommend Dealer

Yes

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Sep 18, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the fantastic review! I'm thrilled to hear that you had an amazing experience during your routine service at Advantage Chevrolet of Hodgkins. Our team works hard to provide quick and excellent service, and your feedback truly means a lot to me. I look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 11, 2024

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Fixed my headlight, had my car washed in a timely manner very polite and courteous very polite and courteous More

by shannonsircher

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Sep 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with Advantage Chevrolet of Hodgkins! I'm thrilled to hear that we could assist you with your headlight and provide a timely car wash. Our team takes pride in being polite and courteous to our customers. I look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 28, 2024

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Had an issue with brakes after we drove 2 hours back home. These guys covered the bill and let me take it to my local Chevy dealer. Great way to put the customer first!!! home. These guys covered the bill and let me take it to my local Chevy dealer. Great way to put the customer first!!! More

by kobbe12

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: John Mack, Shawn Bell

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Aug 29, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! I'm glad to hear that we could assist you with the brake issue, and it's great to know you felt well taken care of. At Advantage Chevrolet of Hodgkins, putting our customers first is what I strive for. I appreciate your trust in us and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 23, 2024

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Like always … dealership does an amazing job. It’s timely and great! Definitely took care of me. It’s timely and great! Definitely took care of me. More

by Secundino2014

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We truly appreciate your continued support of Advantage Chevrolet of Hodgkins. It’s great to hear that you had a timely and positive experience with us. We look forward to taking care of you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 23, 2024

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Jeff Serwas in Service was excellent to work with and he made the experience a positive one. made the experience a positive one. More

by Steve Wolski

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Steve Grenfell

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Aug 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your review, Steve! We're pleased to hear that you had a positive experience with our service team, particularly with Jeff. At Advantage Chevrolet of Hodgkins, we strive to provide excellent service to all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 19, 2024

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I’m really fed up with advantage chevy 3 bad cars off this lot. I this lot. I More

by sonia_lia1986

Verified Customer

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Recommend Dealer

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Aug 21, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience. I understand your frustration with the vehicles you've encountered from Advantage Chevrolet of Hodgkins. I appreciate your feedback and would like to discuss this with you to better understand your concerns and work towards a solution. Please feel free to reach out to me directly. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 15, 2024

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Jeff did a great job supporting my aftermarket needs. There's one more bit Jeff has to square away, I'm certain it'll be the same great experience. There's one more bit Jeff has to square away, I'm certain it'll be the same great experience. More

by Bill Bainter

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Julia Harskey

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Aug 16, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you, Bill, for your wonderful feedback! We're thrilled to hear that Jeff is doing a great job supporting your aftermarket needs. We are confident that your next experience at Advantage Chevrolet of Hodgkins will be just as excellent. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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