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Jeffrey Serwas

Overview Reviews (97) Inventory (338)

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Jeffrey Serwas

Jeffrey Serwas | Page 9

Service Dispatcher

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8

97 Reviews

Overview Reviews (97) Inventory (338)

4.8

97 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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97 Reviews of Jeffrey Serwas

October 04, 2024

Dealership Rating

Employee Rating

Jeff did an excellent job in making sure my vehicle was mechanically ready for me drive safety and not having to come back. Thank you Jeff Latecia mechanically ready for me drive safety and not having to come back. Thank you Jeff Latecia More

by Latecia

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Owen Suarez

Oct 07, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you, Latecia! I truly appreciate your feedback and I am thrilled to hear that Jeff provided excellent service in preparing your vehicle for safe driving. At Advantage Chevrolet of Hodgkins, I strive to ensure our customers have a smooth experience and a reliable vehicle. I hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 03, 2024

Dealership Rating

Employee Rating

Great customer service experience one on one explaining, work being done. what to look for next the next time I need work done work being done. what to look for next the next time I need work done More

by bluuee1122

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Owen Suarez

Oct 04, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We appreciate your kind words about the one-on-one customer service experience at Advantage Chevrolet of Hodgkins. It’s great to hear that you felt well-informed about the work being done and what to expect in the future. We look forward to assisting you again next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 30, 2024

Dealership Rating

Employee Rating

I bring my automobile to this location every time I need service. Very professional employees. And I always return for great service... Thank you service. Very professional employees. And I always return for great service... Thank you More

by Dquinlan18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Bocchiere, Carolina Wetzel, Felipe Alfaro

Oct 02, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you consistently choose Advantage Chevrolet of Hodgkins for your service needs. Our team takes pride in delivering professional and reliable service, and it's great to know you're always satisfied. We look forward to seeing you again next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 27, 2024

Dealership Rating

Employee Rating

Great service! Truck was serviced quickly and we had it back in no time at all. Truck was serviced quickly and we had it back in no time at all. More

by d.mcmurray

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 27, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you received great service and that your truck was serviced quickly at Advantage Chevrolet of Hodgkins. I truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 27, 2024

Dealership Rating

Employee Rating

Had a really great experience, if I ever need another vehicle this is the place I wood come back too. vehicle this is the place I wood come back too. More

by alejandrozambrano37

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Owen Suarez, denise Visvardis

Sep 27, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Advantage Chevrolet of Hodgkins. I appreciate your loyalty and look forward to assisting you again when you're in need of another vehicle. Don't hesitate to share your experience with others! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

September 26, 2024

Dealership Rating

Employee Rating

My last service experience was the first one that was very odd. I was double charged for a service and had to request a refund. My coupon was not applied. Two fuel service treatments were done that I very odd. I was double charged for a service and had to request a refund. My coupon was not applied. Two fuel service treatments were done that I did not ask for. I was told they were part of the oil change but they cost much more than just an oil change. I had my car in a couple of years ago for a wet floor, they told me they could not find anything. This time they found a clogged drain, when I checked under the hood nothing had been cleaned out around the drains. I was disappointed, I have been a long time customer and lost some of my trust. I felt the billing was padded and sloppy. More

by dblecic

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Sep 27, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience. I understand your concerns about the billing and service discrepancies during your recent visit to Advantage Chevrolet of Hodgkins. I appreciate your loyalty as a long-time customer, and it's important to me that you feel confident in our services. Please reach out to me directly so I can address these issues and work to restore your trust. Your feedback is crucial for our continued improvement, and I want to ensure a better experience for you in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 24, 2024

Dealership Rating

Employee Rating

I set an appointment 30 minutes later I was being checked in and being taken care of quickly!! One hour later what I needed was done and on my way! in and being taken care of quickly!! One hour later what I needed was done and on my way! More

by aaron.morris64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 25, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic feedback! I'm thrilled to hear that your experience at Advantage Chevrolet of Hodgkins was quick and efficient. I take pride in providing prompt service, and I'm glad we could assist you. I look forward to seeing you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 20, 2024

Dealership Rating

Employee Rating

Jeff could not have been more helpful and accommodating. Answered all my questions thoroughly and emergency work was done quickly without an appointment. Answered all my questions thoroughly and emergency work was done quickly without an appointment. More

by eaj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 24, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! I'm thrilled to hear that our team provided you with such helpful and accommodating service at Advantage Chevrolet of Hodgkins. It's great to know that we can assist you with emergency work quickly and thoroughly. I look forward to welcoming you back for any future needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 16, 2024

Dealership Rating

Employee Rating

Went in for a routine service, amazing service as always and a quick turn around and a quick turn around More

by alexgarcia723

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 18, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the fantastic review! I'm thrilled to hear that you had an amazing experience during your routine service at Advantage Chevrolet of Hodgkins. Our team works hard to provide quick and excellent service, and your feedback truly means a lot to me. I look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 11, 2024

Dealership Rating

Employee Rating

Fixed my headlight, had my car washed in a timely manner very polite and courteous very polite and courteous More

by shannonsircher

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with Advantage Chevrolet of Hodgkins! I'm thrilled to hear that we could assist you with your headlight and provide a timely car wash. Our team takes pride in being polite and courteous to our customers. I look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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