Jeffrey Serwas
Jeffrey Serwas at Advantage Chevrolet of Hodgkins

Jeffrey Serwas

Service Dispatcher

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
97 Reviews
4.8

97 Reviews

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97 Reviews of Jeffrey Serwas

October 31, 2026

Dealership Rating
Employee Rating

I took my Tahoe to Advantage Chevy, where I purchased it six weeks earlier, in for an oil change. This being my first visit, I didn't know the check-in process, so it took a few min.. The Service Tech inf More

by pkgman51
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I’m thrilled to hear that your first visit for an oil change on your Tahoe at Advantage Chevrolet of Hodgkins was a positive experience. It's great to know that you enjoyed our comfortable waiting area and were pleased with the service time. I appreciate your loyalty and willingness to make the trip, even with other dealers closer to home. We look forward to assisting you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

October 28, 2026

Dealership Rating
Employee Rating

Advantage Chevy is clean, organized and modern. The selection is a cornucopia of automobiles. The sales staff is friendly, comforting and there's no pressure tactics. I will gladly buy another vehi More

by t.meza0131@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I’m thrilled to hear that you had such a positive experience at Advantage Chevrolet of Hodgkins. It's great to know you appreciated our clean and organized environment, as well as the selection of vehicles and our friendly sales staff. We look forward to assisting you again in the future! Please feel free to share your experience with others. Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

October 03, 2026

Dealership Rating
Employee Rating

Everyone is absolutely wonderful! I will always go here. Felipe, Steve, Kenny, and the gentleman I could never remember his name that does my oil change. Thank you for everything. More

by SMITHDIANE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Diane! I’m glad you had a wonderful experience at Advantage Chevrolet of Hodgkins. I appreciate your recognition of our team members, including Felipe, Steve, and Kenny. It's our goal to provide exceptional service, and we look forward to seeing you again for your next visit! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

September 25, 2026

Dealership Rating
Employee Rating

He is very nice and polite helped us get a deal on our car thank you Andrew More

by laurenbabi1991
Recommend Dealer
Yes
Sep 25, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Lauren! I’m happy to hear Andrew provided you with excellent service and helped you find a great deal on your car at Advantage Chevrolet of Hodgkins. We hope to see you again soon! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

May 22, 2026

Dealership Rating
Employee Rating

They are excellent I recommend that you come to them for anything. they really take care of there customers. More

by jowannabodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Jowanna! I truly appreciate your recommendation and am thrilled to hear that you feel well taken care of at Advantage Chevrolet of Hodgkins. We look forward to assisting you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

February 04, 2026

Dealership Rating
Employee Rating

This dealership is always very helpful and truthful, when booking and having actual work done. More

by mem_1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your review! I appreciate your feedback and am glad to hear that you find Advantage Chevrolet of Hodgkins helpful and truthful. Our team is dedicated to providing excellent service, and we look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 09, 2026

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Employee Rating

I had a really positive experience at Advantage Chevy thanks to Francisco and Jeff. Even though the news regarding my vehicle wasn't what I hoped for, they really helped me navigate the situation. They t More

by CARTJASO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco 5 stars

Jan 09, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're happy to hear that you had a positive experience at Advantage Chevrolet of Hodgkins, even in a challenging situation. Francisco and Jeff are great assets to our team, and we’re glad they could provide the care and transparency you deserve. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 27, 2025

Dealership Rating
Employee Rating

Car was towed in to Advantage with a flat tire. The pressure valve shot out of tire trying to air tire. Pressure valve was replaced & tire checked. Jeff took good care of me & the car. More

by BEVERLY8565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your review, Beverly! I am happy to hear that Jeff provided great service while taking care of your vehicle at Advantage Chevrolet of Hodgkins. We appreciate your feedback and hope to assist you again in the future. Safe driving! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 13, 2025

Dealership Rating
Employee Rating

The salesman Kameron was solid and not pushy. The SM Glen was easy to work with reviewing numbers. The transparency with the numbers and the salesman tactics peek out here. Finance was quick to n More

by EMAX503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Fabian Murillo, Owen Suarez , Kameron Les

Nov 13, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We're glad to hear that you had a positive experience with Kameron, Glen, Owen, and our finance team at Advantage Chevrolet of Hodgkins. It's important for us to provide transparency and a pleasant environment. We appreciate your comments about Jeff, and we will take them into consideration as we strive to improve our customer service. If you have any further concerns, please feel free to reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

September 10, 2025

Dealership Rating
Employee Rating

Limited communication. Busy service advisor did not return calls. Other advisors would not call and give vehicle updates for other absent advisors. Parts department could More

by Jer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 11, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience, Jer. I understand your concerns about communication during your service visit, the difficulty in sourcing parts, and the issues that arose following the repair. At Advantage Chevrolet of Hodgkins, our focus is on keeping customers informed and ensuring repairs are completed with care, and your feedback helps us recognize how this situation affected your visit. If you'd like to review your service further, please feel free to reach out to me directly. Your concerns are taken seriously. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

Sep 13, 2025

Jer responded

A personal philosophy that I practice, "advertising brings me in, service brings me back". That being said after a $900 partial repair that still needs attention, no, I will not be back.

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