Jeff Felkowski
Jeff Felkowski at Toyota of Scranton
Refer Me

Jeff Felkowski

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
5.0
10 Reviews
5.0

10 Reviews

Write a Review

10 Reviews of Jeff Felkowski

January 14, 2025

Dealership Rating
Employee Rating

Drove 2. 5hrs to buy a used vehicle Was a great experience both sales and finance. Jeff Felkowski and Matt Hedden great customer service. More

by JKING2J
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden

Jan 14, 2025

Toyota of Scranton responded

JKING2J, Thank you for making the trip to see us! We’re thrilled to hear that your experience with both our sales and finance teams made the drive worthwhile. Providing great service and a smooth process is always our goal. If you have any questions about your vehicle or need anything in the future, don’t hesitate to reach out. Enjoy your new ride, and thank you for choosing Toyota of Scranton Warm regards, The Sales Team Toyota of Scranton

January 12, 2025

Dealership Rating
Employee Rating

Excellent service and friendly, helpful staff. The best dealership I’ve purchased a vehicle from. More

by JAKEADCROFT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Justin Cheverez

Jan 13, 2025

Toyota of Scranton responded

JAKEADCROFT1, Thank you so much for your kind words! We're thrilled to hear about your excellent experience and that our team could provide the friendly and helpful service you deserve. It means a lot to us to be recognized as the best dealership you've purchased a vehicle from. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

December 31, 2024

Dealership Rating
Employee Rating

Great service and professional employees. Highly recommended for car needs and fast and effective service . More

by SHARON.THISTLE2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer

Jan 02, 2025

Toyota of Scranton responded

SHARON.THISTLE2005, Thank you for your fantastic review! We're thrilled to hear that you received great service from our professional team. Your recommendation means a lot to us! We’re always here to provide fast and effective service whenever you need it. Thanks again, and we look forward to seeing you next time! Warm Regards, The Service Team Toyota of Scranton

December 28, 2024

Dealership Rating
Employee Rating

Justin was very efficient and knowledgeable. He also gave advice on prepayment options. He was very pleasant and friendly. More

by lmv1029
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Grieco, Justin Cheverez

Dec 30, 2024

Toyota of Scranton responded

lmv1029, Thank you for your thoughtful review! We're so glad to hear that Justin provided you with efficient and knowledgeable service while also offering helpful advice on prepayment options. It's great to know he made your experience pleasant and friendly. If you need any further assistance, please don’t hesitate to reach out. We appreciate your feedback! Warm regards, The Toyota of Scranton Team

December 09, 2024

Dealership Rating
Employee Rating

I was treated very well at Toyota of Scranton. They worked hard to get me into the car I wanted More

by SUSANN.DAVIS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali

Dec 09, 2024

Toyota of Scranton responded

SUSANN.DAVIS0, Thank you for sharing your experience! We're thrilled to hear that you felt well taken care of and that our team was able to help you get into the car you wanted. Your satisfaction is our top priority, and it's wonderful to know we could make it happen for you. If there's anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to seeing you again! Warm regards, The Sales Team Toyota of Scranton

November 18, 2024

Dealership Rating
Employee Rating

This was my third Tacoma from Toyota of Scranton. All three times they were accommodating and helpful in making my decision for my next vehicle. This time I was a little disappointed though. The tru More

by AMYSPUNAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cheverez

Nov 18, 2024

Toyota of Scranton responded

AMYSPUNAR, Thank you for your loyalty and for choosing us for your third Tacoma! We’re so glad to hear that our team has consistently been accommodating and helpful in your vehicle decisions. However, we sincerely apologize for the missed details during your recent visit. Ensuring every vehicle is spotless and fully prepared is a priority for us, and it’s disappointing to hear we fell short this time. We appreciate you bringing this to our attention and will use your feedback to ensure improvements are made moving forward. If there’s anything we can do to make this right or assist you further, I left a message on your voicemail. I want to address these issues. Thank you for your continued trust in Toyota of Scranton! Regards, Mary Jo Preno VP of Guest Experience 570.702.8776

October 15, 2024

Dealership Rating
Employee Rating

Excellent dealership! Would not go anywhere else. I have been a customer for over 20 years More

by pascoe914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Justin Cheverez , Joe Gallo

Oct 16, 2024

Toyota of Scranton responded

pascoe914, Thank you so much for your kind words and for being a loyal customer for over 20 years! We truly appreciate your continued trust in us and are honored to be your dealership of choice. We look forward to serving you for many more years to come! Warm regards, The Toyota of Scranton Team

July 04, 2024

Dealership Rating
Employee Rating

We flew to Scranton to pick up a Toyota Sienna Vmi conversion van.multiple issues getting there and a last minute part was needed. Jeff set us up in a nearby motel with funds for meals. They returned More

by IBABOUT
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jammie Marcen

Jul 05, 2024

Toyota of Scranton responded

IBABOUT, Thank you for sharing your experience with us! We are delighted to hear that Jeff and our team were able to assist you with the necessary arrangements and ensure your stay was comfortable while waiting for your Toyota Sienna Vmi conversion van. It’s great to know that despite the challenges, we could meet your needs and make the process smoother for you. Your satisfaction is our top priority, and we appreciate your kind words. If you need any further assistance or have any questions, please don’t hesitate to reach out. Enjoy your new van! Best regards, The Team at Toyota of Scranton

June 22, 2024

Dealership Rating
Employee Rating

The dealership is fine, I purchased my last 2 cars there. However, if I met the sales supervisor, don't know his name prior to my purchase, I would have gone elsewhere. He came off as indifferent, condes More

by OWLMAN1950
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Cheverez

Jun 24, 2024

Toyota of Scranton responded

Dear OWLMAN1950, Thank you for taking the time to share your feedback and for your continued loyalty in purchasing your last two cars with us. We are pleased to hear that you found our dealership satisfactory and that your salesman provided excellent, transparent, and accommodating service. We sincerely apologize for the negative experiences you had with the sales supervisor and one of our finance managers. It is disheartening to learn that their behavior affected your overall experience. We strive to treat all our customers and team members with the utmost respect and professionalism, and it is clear we fell short in this instance. Your comments will be addressed with the individuals involved to ensure such incidents do not happen in the future. Regarding the request for a five-star review, we understand your concerns and apologize for any pressure you felt. Your honest feedback is invaluable to us, and we appreciate your candor. We aim to earn five-star reviews through exceptional service and customer satisfaction, not by requesting them. Thank you for bringing these issues to our attention. We value your feedback as it helps us improve. If there is anything further we can do to address your concerns or enhance your experience with us, please feel free to reach out directly at 570.702.8776. We appreciate your business and hope to have the opportunity to serve you better in the future. Best regards, Mary Jo Preno Vice President of Guest Experience

June 13, 2024

Dealership Rating
Employee Rating

When I walked in the front door I was greeted. I asked for Jeff and was told he is standing right there. Jeff Felkowski introduced himself and I told him who is was and who sent me. We went to his More

by MUDSHOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas

Jun 14, 2024

Toyota of Scranton responded

MUDSHOW, Thank you for taking the time to share your experience at Toyota of Scranton. We are thrilled to hear that you had a positive experience from start to finish. Jeff Felkowski and our entire team strive to provide exceptional service, and it’s great to know that you found them helpful and informative throughout your car buying journey. We understand how important it is to find the perfect vehicle, and we're glad Jeff was able to assist you with your search for the right Camry. It’s also wonderful to hear that Mark Thomas could help you get acquainted with your new car’s features. Your feedback is highly appreciated, and we will make sure to share it with the team. If you have any further questions or need additional assistance, especially with the navigation system, please don’t hesitate to reach out. Congratulations on your new Camry! We hope it brings you many miles of joy and look forward to serving you again in the future. Best regards, Customer Experience Team Toyota of Scranton

Dealership Inventory (304 Vehicles)

used 2018 Toyota Tundra car, priced at $33,990
2018 Toyota Tundra
used
White exterior
6-Speed Automatic Electronic with Overdrive
4WD
used 2019 Toyota RAV4 car, priced at $25,795
2019 Toyota RAV4
used
Black exterior
8-Speed Automatic
AWD
used 2020 Toyota Tacoma car, priced at $32,955
2020 Toyota Tacoma
used
Beige exterior
6-Speed
4WD
used 2021 Toyota Tacoma car, priced at $33,699
2021 Toyota Tacoma
used
Black exterior
6-Speed
4WD
used 2022 Toyota Corolla car, priced at $21,276
2022 Toyota Corolla
used
Gray exterior
CVT
FWD
used 2022 Toyota RAV4 car, priced at $28,499
2022 Toyota RAV4
used
Blue exterior
8-Speed Automatic
AWD