Jay Turner
Jay Turner at Coastal Kia
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Jay Turner

Concierge

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
6 Reviews
4.8

6 Reviews

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6 Reviews of Jay Turner

September 19, 2024

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Employee Rating

Was very pleased with the time it took they picked it up serviced everything and dropped it off a few hours later. They called me when it got to the shop also I thought that was pretty cool More

by codydaniel88
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Recommend Dealer
Yes
Sep 20, 2024

Coastal Kia responded

Great news! We are thrilled to hear our service team exceeded your expectations. Thank you for the five star review and compliments for our team. Please do not hesitate to reach out if you need us.

September 18, 2024

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Excellent service, knowledgeable staff. Need to fill fifteen words so I’ll just keep typing. More

by psw5150
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 18, 2024

Coastal Kia responded

Thank you for the five star review and high marks for so many of our team members! It was thoughtful of you to go online and rate your recent service experience. We love the feedback including, "excellent service, knowledgeable staff." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

September 18, 2024

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Great service. appreciate the car wash and attention to detail. wish there wasn't a 15 word min though lol More

by tashinae90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Coastal Kia responded

Thank you for the five star review and high marks for so many of our team members! It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

September 11, 2024

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Employee Rating

Everyone seemed to be busy or on the phone when you walk in. No one was quick to grab the customer. More “like it’s not my turn it’s so and so turn. They need to step up.” More

by NEQUAB91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Coastal Kia responded

Thank you for the helpful feedback. Our Operations Manager Peggy Roberts would like to gather some more information in an effort to improve our process. Please reach out to Peggy Roberts at 910-798-4706 to discuss your recent visit. We look forward to your call. Thank you

August 28, 2024

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Employee Rating

The process of making an appointment with service department for a factory recall was smooth and easy. Hassle free, no wait time, and the representative on the phone was on point and precise in sche More

by SONG.THOMAS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Coastal Kia responded

This is so thoughtful. Thank you! We sincerely appreciate the heartfelt testimonial and high marks for our team members. Thank you for your trust and loyalty. We appreciate you choosing Coastal Kia for your automotive needs. Please do not hesitate to reach out if you need us. Thanks again!

August 04, 2024

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Employee Rating

Wonderful customer service, comfortable waiting area, was told I’d be out by 6pm- was in my car at 5:59pm with complimentary car wash. Always an easy and reliable service at coastal Kia. More

by aminacastro93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and high marks for our service team. We are thrilled to hear our team met and exceeded your expectations. We love the feedback including, "always an easy and reliable service at Coastal Kia." We appreciate your trust and thoughtful feedback.

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