Jake Saleh
Jake Saleh at Mercedes-Benz of West Covina

Jake Saleh

Internet Sales Manger

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4.0
24 Reviews
4.0

24 Reviews

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24 Reviews of Jake Saleh

February 03, 2026

Dealership Rating
Employee Rating

Special thanks to Eileen Valencia and Ana for their professionalism and care. We are very happy with our experience and vehicle. More

by rsandu22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eileen Valencia, Mario Eshak

Feb 03, 2026

Mercedes-Benz of West Covina responded

Thank you for recognizing Eileen’s professionalism and care. We are delighted you’re enjoying your new Mercedes-Benz GLS 450. We appreciate your feedback and hope to assist you again.

February 02, 2026

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Employee Rating

I had a great experience. From start to finish, the staff was professional, knowledgeable, and genuinely helpful. They took time to answer all my questions. More

by lpznancy1633
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 02, 2026

Mercedes-Benz of West Covina responded

We’re grateful for your feedback about our service on your Mercedes-Benz C-Class. Our team was glad to provide professional, knowledgeable support and clear answers to your questions. We look forward to assisting you again.

January 31, 2026

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Vahe is the best he always goes out of his way to help ke with and service problems I have More

by Mattmatt248
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 31, 2026

Mercedes-Benz of West Covina responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 27, 2026

Dealership Rating
Employee Rating

Bad experience, never see it before. Sales Manager is mean. No showing car details and no helping with anything. More

by RUYIWU1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Paez, Mario Eshak

Jan 30, 2026

Mercedes-Benz of West Covina responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 24, 2026

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Employee Rating

Great experience, good deal, rabbie was great to deal with, I’d recommend the dealership to friends and family More

by LARRYCHIP84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rabee Hattar

Jan 24, 2026

Mercedes-Benz of West Covina responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of West Covina!

January 23, 2026

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MB West Covina has always been a great dealership to go to. George is the best! They’re always attentive and precise when it comes to you, your preferences, and of course your car. More

by tallasiann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Quiroz

Jan 23, 2026

Mercedes-Benz of West Covina responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of West Covina to be a positive one. Please don't hesitate to reach out if you need anything else.

January 22, 2026

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Employee Rating

Great ; kind ; honest service man , would introduce to all my friends to buy more Mercede More

by WONGTAI888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2026

Mercedes-Benz of West Covina responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 16, 2026

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Employee Rating

I do not like change my sevice advise and oil change is too expence than BMW More

by APLC48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 19, 2026

Mercedes-Benz of West Covina responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 12, 2026

Dealership Rating
Employee Rating

I drove the car in for a A2 service the lady called me and told me it’s free and also we need to service the recall By the time I got there, it was not free. I was told as $700 plus.And my A2 service war More

by Michael Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 15, 2026

Mercedes-Benz of West Covina responded

Thank you for this feedback,Michael. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 10, 2026

Dealership Rating
Employee Rating

The men if I got there right away, somebody came to me and asked if I need help and I told him yes and we start taking care of me and everything was fast and easy. Very good customer service. More

by danielmaman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Eshak

Jan 10, 2026

Mercedes-Benz of West Covina responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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