Jacqueline Westlake
Jacqueline Westlake at Niello Audi
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Jacqueline Westlake

Sales/Client Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.8
25 Reviews

Dealership Experience

4 yrs, 1 mo

4.8

25 Reviews

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25 Reviews of Jacqueline Westlake

October 14, 2024

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Employee Rating

Jacqueline and Cain were both super helpful and thorough with no pressure making the experience comfortable and easy. More

by ANNARICCIMADDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Omead Anwar

Oct 14, 2024

Niello Audi responded

Anna, Thank you! Jacqueline, Cain, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Aaron Thetford General Manager athetford@niello.com

September 01, 2024

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Fantastic car, amazing deal, awesome staff - happy customer looking forward to my next Audi experience in a few years! Thanks More

by RON.THORNBURG
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 03, 2024

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ron, please let us know. Aaron Thetford General Manager athetford@niello.com

August 28, 2024

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Enjoy having James as my contact every time I come in. Plus all the staff I’ve dealt with has been excellent. More

by RKAYBEE7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James French

Aug 29, 2024

Niello Audi responded

Thank you so much for your kind words for James and the team, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 16, 2024

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Great customer service. The team listens to our requests and preferences. Great communication about our new car! More

by ANGEL54
Sales Price Transparency
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Recommend Dealer
Yes
Jul 16, 2024

Niello Audi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com

July 05, 2024

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I went to the dealership on May 28th for some routine maintenance and an oil change. On top of the scheduled maintenance, I explained to the service writer that my 2019 Q7’s USB ports were not functioni More

by stevenrudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dain Bryant

Jul 08, 2024

Niello Audi responded

Steven, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 22, 2024

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Great service and great range of product offerings. Audi does a great job of providing value. More

by BLACKCLOVER-Dr. Douglas Gaffney Jr.
Sales Price Transparency
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Recommend Dealer
Yes
May 29, 2024

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Aaron Thetford General Manager athetford@niello.com

May 09, 2024

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Great service she was very helpful ,friendly and made me feel at home.I feel very at home with this company and would strongly recommend More

by J.DANA2022
Sales Price Transparency
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Recommend Dealer
Yes
May 10, 2024

Niello Audi responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

May 06, 2024

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Very professional. Good sales person provided good service. Available for all questions asked. Exceptional service. More

by LARRY.HENDERSON
Sales Price Transparency
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Recommend Dealer
Yes
May 06, 2024

Niello Audi responded

Larry, Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com

April 11, 2024

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Employee Rating

Jacqueline was amazing. She made the whole experience seamless and fun. I would go to her for my next car and send people to her, especially. More

by Cheryl Gabby
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 12, 2024

Niello Audi responded

Cheryl, It's great to hear that Jacqueline was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Charlie Zink General Manager czink@niello.com 916-890-2283

April 10, 2024

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Employee Rating

Very professional good listener. Didn’t push me into a deal. Exceptional follow-up. Jackie is a seasoned professional. More

by KEITH62
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 11, 2024

Niello Audi responded

Keith, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charlie Zink General Manager czink@niello.com 916-890-2283

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