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Jacqueline Quinlan
Jacqueline Quinlan at Colonial West Chevrolet of Fitchburg

Jacqueline Quinlan

Service Advisor

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
232 Reviews

Dealership Experience

3 yrs, 9 mos

4.9

232 Reviews

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232 Reviews of Jacqueline Quinlan

July 18, 2025

Dealership Rating
Employee Rating

Everyone is always so friendly! The waiting area is great and they dud the service in the amount of time promised! More

by Donna B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Misner, Pamela Bussiere , Rob my salesman was awesome, he came and said hello and asked me how I’d like the car!

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Jul 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Donna! I'm thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and that you enjoyed our waiting area. We pride ourselves on delivering timely service, and we're glad we met your expectations. We look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 17, 2025

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Employee Rating

Work was done on time. I even had him do extra that I did not have any appointment and they had no problem doing it for me. More

by Jasper8131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Jasper! I'm happy to hear that the work was completed on time and that our team could accommodate your extra requests at Colonial West Chevrolet of Fitchburg. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 16, 2025

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Employee Rating

Everyone is always kind and make the processes go smoothly! It makes having services to my vehicle not a hassle More

by Amandalnichols2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Coby Smart, Pamela Bussiere

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Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Amanda! I'm glad to hear that you find our team at Colonial West Chevrolet of Fitchburg to be kind and that we make the service process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Amanda! I'm thrilled to hear that you find our team at Colonial West Chevrolet of Fitchburg to be kind and that we make the service process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 16, 2025

Dealership Rating
Employee Rating

This is the only place that I bring my truck to. Customer service is great! More

by aphillips234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Jul 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your loyalty to Colonial West Chevrolet of Fitchburg and am thrilled to hear that you love our customer service. We look forward to continuing to take great care of your truck. Please visit us again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 15, 2025

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Employee Rating

Great service and a job done right! Never have to bring it back s second time. More

by moose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you received great service at Colonial West Chevrolet of Fitchburg. It's wonderful to know that the job was done right the first time! We look forward to seeing you again for any future needs. Thank you for choosing us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 05, 2025

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Employee Rating

I bought a car at a different dealership, but they still treated me as though I'd bought the car there. I'll bring my car back there for service everytime More

by turbofx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Jul 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with Colonial West Chevrolet of Fitchburg! I'm delighted to hear that you felt valued, even as a customer from a different dealership. We look forward to servicing your vehicle and hope to see you again for all your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 01, 2025

Dealership Rating
Employee Rating

Reasonable prices, actually cheaper with the coupon than going to independent mechanic. Very communicative about status of vehicle. More

by cm.ventura
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Jul 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! We’re glad to hear that you found our prices reasonable and that the coupon helped you save. It's great that our team was able to keep you informed about the status of your vehicle. We appreciate your support and look forward to helping you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 24, 2025

Dealership Rating
Employee Rating

Always great to deal with! Wouldn't go to any other dealership. Very professional and reliable More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Jun 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Rob! I truly appreciate your kind words and loyalty to Colonial West Chevrolet of Fitchburg. It's fantastic to hear that you find us professional and reliable. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 22, 2025

Dealership Rating
Employee Rating

The staff are great, they work with you to help find the best prices and don't force sales More

by dr01420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Jeff Chandler, Pamela Bussiere, Shelley Dupre

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Jun 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our staff at Colonial West Chevrolet of Fitchburg. We always strive to provide the best service and help our customers find the best prices without any pressure. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 20, 2025

Dealership Rating
Employee Rating

You guys are the best. I never have any problems when I and my service done with you More

by Eddings9499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Jun 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I appreciate your positive feedback about your experiences with us at Colonial West Chevrolet of Fitchburg. It's always our goal to provide excellent service, and we're thrilled to hear that you've had such a great experience. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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