Jacob McMillen | Page 13
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
168 Reviews
Write a Review168 Reviews of Jacob McMillen
May 17, 2025
Well like I told Mark with all the trouble I had at their Hickory and Salisbury Locations I had just about lost faith in Randy Marion. His and Jacob's customer service restored my faith in the dealership. Th Hickory and Salisbury Locations I had just about lost faith in Randy Marion. His and Jacob's customer service restored my faith in the dealership. They are awesome! KEEP UP THE GREAT CUSTOMER SERVICE GUYS!! More
Other Employees Tagged: Mark Wilburn
April 24, 2025
Very nice and friendly staff and quick service and maintenance very nice waiting area with coffee and snack while u wait maintenance very nice waiting area with coffee and snack while u wait More
Other Employees Tagged: Aaron Rourk, Mark Wilburn, Keeley Murphy, Gabe Williams, Aaron Forness, Jessica Matos , Anthony Abbata, Albert Ayala, Ron Figat
April 18, 2025
I look forward to our next purchase. ..it might be a few years though, maybe.... ..it might be a few years though, maybe.... More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos
April 14, 2025
They did not put enough attention, and missed steps of their own process to ensure that all necessary steps were completed, plus they did not secure one of the wheel covers correctly. I am not satisfied w their own process to ensure that all necessary steps were completed, plus they did not secure one of the wheel covers correctly. I am not satisfied with what I got in my first visit there. More
Other Employees Tagged: Tim Lawson
April 12, 2025
Service was excellent as usual. I needed all 3 windshield wipers replaced immediately due to the heavy rain expected that afternoon. Jacob told me to come right in and he would ha I needed all 3 windshield wipers replaced immediately due to the heavy rain expected that afternoon. Jacob told me to come right in and he would have it taken care. He fulfilled his promise...within 20 minutes I was driving away. Thank you! More
April 10, 2025
Staff was efficient, friendly and helpful, both parts and service teams. Kept me well informed. service teams. Kept me well informed. More
Other Employees Tagged: Jessica Matos
April 10, 2025
I can always depend on good care at Subarau in Mooresville. I expect them to do only what is necessary. Mooresville. I expect them to do only what is necessary. More
Other Employees Tagged: Jessica Matos
April 09, 2025
GREAT SERVICE! ! Excellent and very friendly Outstanding!!! Excellent!!! I would recommend! Outstanding job! Thanks to everyone! ! Excellent and very friendly Outstanding!!! Excellent!!! I would recommend! Outstanding job! Thanks to everyone! More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos

