Jackie Reyes
Jackie Reyes at Audi Rancho Mirage

Jackie Reyes | Page 7

Professional Audi Service Advisor

Audi Rancho Mirage

71265 California 111
Rancho MIrage, CA 92270

4.9
73 Reviews
4.9

73 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

13 yrs, 9 mos

Languages Spoken

Spanish Spanish

73 Reviews of Jackie Reyes

March 02, 2026

Dealership Rating
Employee Rating

Very friendly service. Always report on status of vehicle , explain services. I highly can recommend Audi Service Department More

by Wright Van Dyck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Audi Rancho Mirage responded

Thank you for the kind words! We're glad to hear you consistently receive friendly service and clear updates on your vehicle's status. We truly appreciate your recommendation and are grateful to be your trusted Audi Rancho Mirage service team!

February 27, 2026

Dealership Rating
Employee Rating

The personnel were upbeat and very helpful. I was able to have a Lyft ride over and back to a trailhead so that I could hike and the car was ready when they said it would be!. Good experience! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Preston , Crystal Bocanegra

Mar 11, 2026

Audi Rancho Mirage responded

Thank you for sharing your experience, Chris! We're glad to hear our upbeat and helpful team made your visit smooth, and that the Lyft rides allowed you to enjoy a hike while your vehicle was being serviced. It’s great to know your Audi was ready right on time. We appreciate you choosing Audi Rancho Mirage!

February 25, 2026

Dealership Rating
Employee Rating

The dealership allowed me to make an appointment within a week and got my vehicle in before the appointment. Parts came within a day and the vehicle was delivered spotless to me. More

by Basil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Audi Rancho Mirage responded

Thank you for sharing your experience, Basil! We’re glad we could get your appointment scheduled quickly, complete the work ahead of time, and return your vehicle to you spotless. We appreciate you choosing Audi Rancho Mirage!

February 24, 2026

Dealership Rating
Employee Rating

The people are very attentive and their sincerity in building a genuine connection is very apparent. More

by raul.sardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Audi Rancho Mirage responded

Thank you for sharing your feedback! We're glad to hear our team made you feel genuinely cared for and that their attentiveness stood out during your visit. We appreciate you choosing Audi Rancho Mirage and look forward to welcoming you back!

February 21, 2026

Dealership Rating
Employee Rating

The dealership is always very helpful and willing to accommodate my needs snd schedule. When I am there, it feels like being with family. More

by Karladunning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Audi Rancho Mirage responded

Thank you so much for sharing your experience with Audi Rancho Mirage! We’re delighted to hear that our team is always able to accommodate your needs and schedule, and that every visit feels like being with family. Creating a welcoming, supportive, and personalized service experience is exactly what we strive for, and your kind words mean a great deal to us. We truly appreciate your loyalty and look forward to taking great care of you on every visit!

February 20, 2026

Dealership Rating
Employee Rating

$400 to install a battery that took less than an hour and a half is ridiculous. More

by Kcrookston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 24, 2026

Audi Rancho Mirage responded

Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with the cost of your recent battery replacement, and we appreciate the opportunity to address your concerns. Our pricing reflects Audi factory‑approved parts, certified technician labor, and the diagnostic procedures required to ensure proper installation and system reset on modern vehicles. That said, we understand how important transparency and value are, and we would be happy to review your repair order together to ensure everything was communicated clearly and charged appropriately. Please feel free to reach out to our service team directly so we can assist you further.

February 17, 2026

Dealership Rating
Employee Rating

We needed a ride to a rental car agency, they gave us a ride and when the agency could not provide a car, Audi came back and got us, all at no charge. Service agent was very helpful and pleasant. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Audi Rancho Mirage responded

Paul, thank you for choosing Audi Rancho Mirage. We’re glad our team was able to assist with transportation and step back in when plans changed to make sure you were taken care of. Providing helpful, seamless service is always our goal, and we truly appreciate your kind words about Jackie and the team!

February 14, 2026

Dealership Rating
Employee Rating

I am from Seattle and drove here to the desert. I needed repairs on my Audi. I called Audi Rancho Mirage for help. The dealership is excellent. Fast scheduling, knowledgeable, professional, courteo More

by Lucy Helm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Audi Rancho Mirage responded

Lucy, thank you for choosing Audi Rancho Mirage while you were visiting from Seattle! We’re so glad our team was able to assist you quickly and provide knowledgeable, professional service you could trust. Jacqueline will be thrilled to hear your kind words. We truly appreciate your confidence in us and are happy we could get you back on the road with peace of mind.

February 12, 2026

Dealership Rating
Employee Rating

Jackie is an invaluable asset to your organization. She ensures that every question is addressed and consistently follows up with you throughout the process. Jackie proactively informs you of upcoming More

by L. Carrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Audi Rancho Mirage responded

Thank you for your thoughtful feedback. We’re proud to have Jackie on our team and are delighted to hear she consistently provides thorough communication, proactive guidance, and exceptional professionalism! Your recognition means a great deal, and we truly appreciate your continued trust in Audi Rancho Mirage.

February 12, 2026

Dealership Rating
Employee Rating

Very courteous and professional. The staff is prompt and attentive.i strongly recommend this dealership. More

by marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Audi Rancho Mirage responded

Thank you for your recommendation and for choosing Audi Rancho Mirage. We’re glad our team delivered prompt, courteous, and professional service. We appreciate your support!

...
7

Dealership Inventory (111 Vehicles)

used 2025 Audi A6 e-tron car, priced at $47,030
2025 Audi A6 e-tron
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Audi SQ5 car, priced at $71,639
2026 Audi SQ5
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Audi SQ8 car, priced at $107,891
2026 Audi SQ8
new
Glacier White Metallic exterior
Automatic
All-wheel Drive
new 2026 Audi A5 car, priced at $56,097
2026 Audi A5
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
used 2023 Audi RS 6 Avant car, priced at $111,074
2023 Audi RS 6 Avant
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
used 2026 Audi Q3 car, priced at $46,065
2026 Audi Q3
used
Glacier White Metallic exterior
Automatic
All-wheel Drive