Very friendly service.
Always report on status of vehicle , explain services. I highly can recommend Audi Service Department
Always report on status of vehicle , explain services. I highly can recommend Audi Service Department
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by Wright Van Dyck
Service Price Transparency
Mar 11, 2026 -
Audi Rancho Mirage responded
Thank you for the kind words! We're glad to hear you consistently receive friendly service and clear updates on your vehicle's status. We truly appreciate your recommendation and are grateful to be your trusted Audi Rancho Mirage service team!
The personnel were upbeat and very helpful.
I was able to have a Lyft ride over and back to a trailhead so that I could hike and the car was ready when they said it would be!. Good experience!
I was able to have a Lyft ride over and back to a trailhead so that I could hike and the car was ready when they said it would be!. Good experience!
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by Chris
Service Price Transparency
Mar 11, 2026 -
Audi Rancho Mirage responded
Thank you for sharing your experience, Chris! We're glad to hear our upbeat and helpful team made your visit smooth, and that the Lyft rides allowed you to enjoy a hike while your vehicle was being serviced. It’s great to know your Audi was ready right on time. We appreciate you choosing Audi Rancho Mirage!
The dealership allowed me to make an appointment within a
week and got my vehicle in before the appointment. Parts came within a day and the vehicle was delivered spotless to me.
week and got my vehicle in before the appointment. Parts came within a day and the vehicle was delivered spotless to me.
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by Basil
Service Price Transparency
Mar 11, 2026 -
Audi Rancho Mirage responded
Thank you for sharing your experience, Basil! We’re glad we could get your appointment scheduled quickly, complete the work ahead of time, and return your vehicle to you spotless. We appreciate you choosing Audi Rancho Mirage!
The people are very attentive and their sincerity in
building a genuine connection is very apparent.
building a genuine connection is very apparent.
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by raul.sardina
Service Price Transparency
Mar 11, 2026 -
Audi Rancho Mirage responded
Thank you for sharing your feedback! We're glad to hear our team made you feel genuinely cared for and that their attentiveness stood out during your visit. We appreciate you choosing Audi Rancho Mirage and look forward to welcoming you back!
The dealership is always very helpful and willing to
accommodate my needs snd schedule. When I am there, it feels like being with family.
accommodate my needs snd schedule. When I am there, it feels like being with family.
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by Karladunning
Service Price Transparency
Feb 24, 2026 -
Audi Rancho Mirage responded
Thank you so much for sharing your experience with Audi Rancho Mirage! We’re delighted to hear that our team is always able to accommodate your needs and schedule, and that every visit feels like being with family. Creating a welcoming, supportive, and personalized service experience is exactly what we strive for, and your kind words mean a great deal to us. We truly appreciate your loyalty and look forward to taking great care of you on every visit!
$400 to install a battery that took less than an hour and
a half is ridiculous.
a half is ridiculous.
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by Kcrookston
Service Price Transparency
Feb 24, 2026 -
Audi Rancho Mirage responded
Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with the cost of your recent battery replacement, and we appreciate the opportunity to address your concerns. Our pricing reflects Audi factory‑approved parts, certified technician labor, and the diagnostic procedures required to ensure proper installation and system reset on modern vehicles. That said, we understand how important transparency and value are, and we would be happy to review your repair order together to ensure everything was communicated clearly and charged appropriately. Please feel free to reach out to our service team directly so we can assist you further.
We needed a ride to a rental car agency, they gave us a
ride and when the agency could not provide a car, Audi came back and got us, all at no charge. Service agent was very helpful and pleasant.
ride and when the agency could not provide a car, Audi came back and got us, all at no charge. Service agent was very helpful and pleasant.
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by paul
Service Price Transparency
Feb 18, 2026 -
Audi Rancho Mirage responded
Paul, thank you for choosing Audi Rancho Mirage. We’re glad our team was able to assist with transportation and step back in when plans changed to make sure you were taken care of. Providing helpful, seamless service is always our goal, and we truly appreciate your kind words about Jackie and the team!
I am from Seattle and drove here to the desert.
I needed repairs on my Audi. I called Audi Rancho Mirage for help. The dealership is excellent. Fast scheduling, knowledgeable, professional, courteo
I needed repairs on my Audi. I called Audi Rancho Mirage for help. The dealership is excellent. Fast scheduling, knowledgeable, professional, courteous. I trusted their advice. The repairs were well done. Jacqueline was my service rep. She is amazing.
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by Lucy Helm
Service Price Transparency
Feb 18, 2026 -
Audi Rancho Mirage responded
Lucy, thank you for choosing Audi Rancho Mirage while you were visiting from Seattle! We’re so glad our team was able to assist you quickly and provide knowledgeable, professional service you could trust. Jacqueline will be thrilled to hear your kind words. We truly appreciate your confidence in us and are happy we could get you back on the road with peace of mind.
Jackie is an invaluable asset to your organization.
She ensures that every question is addressed and consistently follows up with you throughout the process. Jackie proactively informs you of upcoming
She ensures that every question is addressed and consistently follows up with you throughout the process. Jackie proactively informs you of upcoming services, allowing you to plan accordingly. Thank you, Jackie, for your exceptional contributions; your professionalism is greatly appreciated and does not go unnoticed.
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by L. Carrillo
Service Price Transparency
Feb 18, 2026 -
Audi Rancho Mirage responded
Thank you for your thoughtful feedback. We’re proud to have Jackie on our team and are delighted to hear she consistently provides thorough communication, proactive guidance, and exceptional professionalism! Your recognition means a great deal, and we truly appreciate your continued trust in Audi Rancho Mirage.
Very courteous and professional.
The staff is prompt and attentive.i strongly recommend this dealership.
The staff is prompt and attentive.i strongly recommend this dealership.
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by marc
Service Price Transparency
Feb 12, 2026 -
Audi Rancho Mirage responded
Thank you for your recommendation and for choosing Audi Rancho Mirage. We’re glad our team delivered prompt, courteous, and professional service. We appreciate your support!