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Jackie Reyes
Jackie Reyes at Audi Rancho Mirage

Jackie Reyes

Professional Audi Service Advisor

Audi Rancho Mirage

71265 California 111
Rancho MIrage, CA 92270

4.9
73 Reviews
4.9

73 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

13 yrs, 9 mos

Languages Spoken

Spanish Spanish

73 Reviews of Jackie Reyes

July 31, 2026

Dealership Rating
Employee Rating

Friendly and accommodating service staff. They made my first experience with Rancho Mirage Audi a breeze! More

by jencow43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

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Jul 31, 2026

Audi Rancho Mirage responded

Delighted to hear our service team made your first Audi e-tron appointment so smooth. We appreciate you trusting us with your vehicle. We look forward to assisting you with any future service needs.

July 31, 2026

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Employee Rating

Very detailed service. I highly recommend this dealership. Jackie was thoughtful and kept in touch on everything More

by davidspirt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2026

Audi Rancho Mirage responded

We appreciate your recommendation and the kind words about our detailed service. It’s great to hear Jackie’s attentiveness and frequent updates made servicing your Audi Q7 seamless. We look forward to helping you again.

July 30, 2026

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Employee Rating

great experience! knowledgeable and helpful group, super welcoming and a very straightforward and efficient purchase experience. would definitely come to this dealersh More

by nicolesamaralieberman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Fitzpatrick, Jeremy Valantine, Wilson Pinkstaff, Erin Pinagayao, Bernice Vasquez

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Jul 31, 2026

Audi Rancho Mirage responded

It’s wonderful to hear our knowledgeable and welcoming team made your used Audi A5 purchase straightforward and efficient. We’re glad you felt right at ease throughout the process. We look forward to assisting you again in the future.

July 30, 2026

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Employee Rating

The service department was outstanding with special recognition for Jackie, my service advisor. She kept me updated on the status of my vehicle with professional phone calls and text messages. The serv More

by stdan767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

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Jul 30, 2026

Audi Rancho Mirage responded

It’s wonderful to hear our service team provided outstanding care for your Audi. We’ll share your praise with Jackie for the timely updates and with our technicians for their clear videos and explanations. Thank you for choosing us for your service needs.

July 29, 2026

Dealership Rating
Employee Rating

Jackie is Svc is great. Nnn mmm. Bbb lll. Aaa. Qqq. Eee ddd. Www. Red. Eee More

by Rick Jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2026

Audi Rancho Mirage responded

We’re delighted Jackie provided excellent service on your Audi. Thank you for the five-star rating and we look forward to assisting you again soon.

July 21, 2026

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Everything was handled efficiently and professionally. I trust the staff and technicians and I highly recommend Audi Rancho Mirage More

by NormaGlaser1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2026

Audi Rancho Mirage responded

We’re delighted our technicians provided professional, efficient care for your Audi. Thank you for trusting our team and recommending us. We look forward to serving you again.

July 18, 2026

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Employee Rating

Everyone I dealt with was so nice. Service was completed promptly and my car is perfect again! More

by lizf227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2026

Audi Rancho Mirage responded

Jackie and the team appreciate you letting us know how friendly everyone was. We’re glad the work on your Audi Q3 was completed promptly and that it’s running perfectly again. Thanks for sharing your experience.

July 16, 2026

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Employee Rating

Great service. They found an AC problem that was important to me especially when it’s 107 degrees out! Staff is friendly More

by akavito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez, Jason Preston , Crystal Bocanegra

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Jul 16, 2026

Audi Rancho Mirage responded

Delighted that our friendly team pinpointed the AC issue in your Audi A3 during this scorching weather. Staying cool is essential in these temperatures. We appreciate your feedback.

July 14, 2026

Dealership Rating
Employee Rating

Everyone I came in contact with was very friendly and helpful. From Jackie in service to Drew in sales and Andy in finance….all lead by Jeremiah! Not my first time working with Jeremiah. You’re my go to More

by Rg241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Valantine, Andrew Guzman, Lorena Martinez

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Jul 14, 2026

Audi Rancho Mirage responded

We’re so glad Jackie in service, our sales team, and Andrew in finance provided friendly, helpful support under Jeremy’s guidance. We appreciate that you brought in your Audi Q5 Sportback for service and even drove off in a new car. Thank you for trusting us again; we look forward to your next visit.

July 11, 2026

Dealership Rating
Employee Rating

Very friendly and efficient group of people at Rancho Mirage Audi. Makes taking my car there very easy More

by Jared.davila34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 11, 2026

Audi Rancho Mirage responded

Thank you for the five-star review. We’re happy our team made servicing your Audi Q5 so easy and welcoming. We appreciate your trust and look forward to assisting you again.

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