Jackie Reyes
Jackie Reyes at Audi Rancho Mirage

Jackie Reyes | Page 2

Professional Audi Service Advisor

Audi Rancho Mirage

71265 California 111
Rancho MIrage, CA 92270

4.9
73 Reviews
4.9

73 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

13 yrs, 9 mos

Languages Spoken

Spanish Spanish

73 Reviews of Jackie Reyes

July 10, 2026

Dealership Rating
Employee Rating

Great service and staff made experience effortless. They really do a great job at Audi of Rancho Mirage More

by alopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

Jul 10, 2026

Audi Rancho Mirage responded

Thank you for sharing how effortless your Audi Q5 service was. We’re glad our team’s attention made the experience smooth. We look forward to helping you again.

July 07, 2026

Dealership Rating
Employee Rating

It was a great experience, friendly, courteous, the check in was quick and easy and service was done in a timely manner. I would highly recommend this dealership! More

by DAVIDMSTYLIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

Audi Rancho Mirage responded

Thank you for sharing your experience. We’re glad Jackie and our team made your Audi S5 check-in smooth and had the service completed promptly. We appreciate your recommendation and look forward to assisting you again.

June 30, 2026

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Great customer service, my wife was very happy and please how Jacky took care of her, they have very professional workers More

by sandoval406
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 30, 2026

Audi Rancho Mirage responded

It’s great to hear that Jackie provided attentive care for your wife and that our team’s professionalism impressed you during your Audi Q5 service. Thank you for sharing your experience, and we look forward to assisting you again.

June 27, 2026

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Service department has always been accommodating, polite, professional and thorough in explaining issues and quoting estimates. More

by Dplaier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose….inspectin

Jun 27, 2026

Audi Rancho Mirage responded

Thank you for highlighting our accommodating, polite, and professional service. Jackie and the team are glad the explanations and estimates for your Audi Q5 were clear and thorough. We look forward to assisting you again.

June 26, 2026

Dealership Rating
Employee Rating

Delightful team at Audi Rancho Mirage made me feel special. Highly qualified service team resolved my mechanical issue promptly. More

by Carkellclarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez , Crystal Bocanegra

Jun 26, 2026

Audi Rancho Mirage responded

It’s fantastic to hear our service specialists got your Audi back in top shape promptly. We’re glad the team made you feel special throughout the process. Thank you for sharing your experience.

June 24, 2026

Dealership Rating
Employee Rating

Customer service and support was outstanding. All issues were addressed and resolved in a timely manner. More

by Rtr223112
Recommend Dealer
Yes
Jun 24, 2026

Audi Rancho Mirage responded

Jackie and our Audi service team are delighted you found our support outstanding. We’re glad we could address and resolve your concerns promptly.

June 23, 2026

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Employee Rating

Everyone was very nice at the dealership and took good care of me. I was taken care of right away. More

by dpashburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

Jun 23, 2026

Audi Rancho Mirage responded

It’s wonderful to hear our team provided prompt and courteous service for your Audi Q5. We appreciate your trust and look forward to your next visit.

June 17, 2026

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Employee Rating

At my scheduled service, Audi noticed a screw puncturing my tire (something I never would have noticed). They had a replacement tire there the following day and installed it while I waited. Thank you! More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Audi Rancho Mirage responded

Thank you for your review. We're glad our Audi Rancho Mirage service team was able to identify the issue with your tire before it became a bigger problem. It's great to hear that we had a replacement tire available quickly and could get you back on the road with minimal inconvenience. We appreciate your trust and look forward to serving you again in the future.

June 14, 2026

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Employee Rating

Top notch service, everyone makes me feel like a valued customer. I will remember this when it’s time to purchase a new vehicle!! More

by janetkc62
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Audi Rancho Mirage responded

Thank you, Janet, for your kind words! We're delighted to hear that our team consistently provides top-notch service and makes you feel like a valued customer. At Audi Rancho Mirage, delivering an exceptional ownership experience is always our goal. We truly appreciate your trust and look forward to assisting you when the time comes for your next vehicle.

June 12, 2026

Dealership Rating
Employee Rating

It is Always a pleasure visiting my Audi Dealership. Everyone is kind, helpful and listens to any questions or concerns I may have. They make sure I am comfortable with the answers before I leave. Nothi More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Preston , The kind gentleman who helped me with explaining the screen and re-booting of the screen.

Jun 12, 2026

Audi Rancho Mirage responded

Thank you for your kind review. We're delighted to hear that every visit to Audi Rancho Mirage is a positive experience. Providing attentive, personalized service and taking the time to answer questions thoroughly are important parts of the customer care we strive to deliver. We appreciate your trust and look forward to welcoming you back for many years to come.

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