Good overall experience.
The staff was helpful and professional, and the process went fairly smoothly. There were a few minor delays, but I'm happy with my car and would reco
The staff was helpful and professional, and the process went fairly smoothly. There were a few minor delays, but I'm happy with my car and would recommend this dealership.
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by Humatimur
Aug 04, 2026 -
Audi Rancho Mirage responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
As always a pleasure to deal with everyone especially
Andrew. He was quick to respond on the CarGurus availability request and was kind and understanding of all my needs. Even after the vehicle was paid
Andrew. He was quick to respond on the CarGurus availability request and was kind and understanding of all my needs. Even after the vehicle was paid in full he kept his professionalism. Let’s hope I’m done for now but if not I will contact Andrew first.
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by TLAW
Jul 31, 2026 -
Audi Rancho Mirage responded
Thank you for the five-star rating and for sharing your experience with Andrew and your Audi. We’re pleased he was responsive and professional throughout the entire process. If you need anything in the future, please don’t hesitate to reach out.
Our salesman, Andrew was very knowledgeable in the
differences between the models and generally very helpful
differences between the models and generally very helpful
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by Bikerbob485
Jul 24, 2026 -
Audi Rancho Mirage responded
We appreciate your kind words about Andrew’s expertise and helpful support. Congratulations on your new Audi Q5, and enjoy every journey in it.
Everyone I came in contact with was very friendly and
helpful. From Jackie in service to Drew in sales and Andy in finance….all lead by Jeremiah! Not my first time working with Jeremiah. You’re my go to
helpful. From Jackie in service to Drew in sales and Andy in finance….all lead by Jeremiah! Not my first time working with Jeremiah. You’re my go to dealer. Went in for service and out with a new car!
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by Rg241
Service Price Transparency
Jul 14, 2026 -
Audi Rancho Mirage responded
We’re so glad Jackie in service, our sales team, and Andrew in finance provided friendly, helpful support under Jeremy’s guidance. We appreciate that you brought in your Audi Q5 Sportback for service and even drove off in a new car. Thank you for trusting us again; we look forward to your next visit.
This was the the fifth car I’ve purchased from
Audi RM
since 2017. I’ve gotten good deals. As a repeat customer, I’ve received respect from the sales and service staff.
since 2017. I’ve gotten good deals. As a repeat customer, I’ve received respect from the sales and service staff.
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by royclark90278@mac.com
Jul 13, 2026 -
Audi Rancho Mirage responded
Celebrating your fifth Audi purchase since 2017 is fantastic. We’re glad our sales and service staff treated you with respect and helped you find great deals. We look forward to assisting you again.
I have been using Audi Ranco Mirage since I moved to
Palm Springs in 2020. Lorena in the service department is the reason I chose to purchase at Audi RM. Lorena has been excellent in every way over the
Palm Springs in 2020. Lorena in the service department is the reason I chose to purchase at Audi RM. Lorena has been excellent in every way over the years. Her professional qualities and help made me believe I would get the same results purchasing. Everyone I met during this process was a pleasure to do business with. Thank you, Andy and Andrew. Great job.
Dean
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by deanomyers
Jun 28, 2026 -
Audi Rancho Mirage responded
It’s fantastic to know our service department earned your trust when choosing your new Audi Q5 and has consistently provided outstanding support. Reading that every team member made your experience a pleasure truly brightens our day. Andrew joins the team in thanking you for sharing your feedback and looks forward to assisting you again.
I was very pleased with the dealership and staff here.
They were very considerate of my time and accommodating to me. Jeremiah ran numbers right where I was sitting and gave me a very fair deal. Everyone
They were very considerate of my time and accommodating to me. Jeremiah ran numbers right where I was sitting and gave me a very fair deal. Everyone came over and introduced themselves to me, even my new service manager. Andrew in sales was very patient as I test drove several cars and learned about the brand, as this is my first Audi. They have all followed up with me already and checked in and even sent the tech gal out to my house to set up my garage opener!
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by Jleydekkers
Jun 12, 2026 -
Audi Rancho Mirage responded
Thank you for your wonderful review. We're thrilled to hear your first Audi purchase experience at Audi Rancho Mirage was such a positive one. It's great to know Jeremiah, Andrew, and the rest of our team provided a fair, personalized, and welcoming experience while helping you find the right Audi. We especially love hearing that our team continued to support you after the sale, including helping set up your garage opener at home. Welcome to the Audi family, and we look forward to being here for you throughout your ownership journey.
They take advantage of you.
They lack class. Beautiful dealership though I am extremely happy with my purchase, but I did get ripped off.
They lack class. Beautiful dealership though I am extremely happy with my purchase, but I did get ripped off.
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by hadrons_offbeat_8s
Jun 12, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback. While we're pleased to hear you're enjoying your Audi purchase, we're disappointed to learn that aspects of your experience left you feeling this way. Providing a transparent, professional, and customer-focused experience is very important to us, and we regret that we did not meet your expectations. We would appreciate the opportunity to learn more about your concerns. Please contact our General Manager, Bryan Fitzpatrick, at bfitzpatrick@indigoautogroup.com, directly so we can discuss your experience and better understand how we can improve.
This was the worst experience buying from this
dealership. Ultimately it came down to broken promises, a product eith defects upon arrival and lack of communication throughout the whole post pur
dealership. Ultimately it came down to broken promises, a product eith defects upon arrival and lack of communication throughout the whole post purchase (car paid but waiting for delivery). I bought quite a few cars on the same way before and all derlership did better at all aspects of the transaction than Audi Rancho Mirage did. Dont buy if you are not local.
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by Pat
May 29, 2026 -
Audi Rancho Mirage responded
Thank you for sharing your feedback. We are sorry to hear that your vehicle purchase did not meet the level of service and communication you expected. At Audi Rancho Mirage, we strive to provide an exceptional experience for every client, whether local or purchasing from out of the area. We understand your frustration and regret that we left you with this impression. We would appreciate the opportunity to discuss your experience further and learn more about where we fell short.
May 29, 2026 -
Audi Rancho Mirage responded
Thank you for sharing your feedback. We are sorry to hear that your vehicle purchase did not meet the level of service and communication you expected. At Audi Rancho Mirage, we strive to provide an exceptional experience for every client, whether local or purchasing from out of the area. We understand your frustration and regret that we left you with this impression. We would appreciate the opportunity to discuss your experience further and learn more about where we fell short.
Extremely pleasant car buying experience.
No pressure.
Whole process was quick and easy.
Recommending to all my people.
No pressure.
Whole process was quick and easy.
Recommending to all my people.
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by Edwardkuper
Other Employees Tagged:
Hector Osborn
May 26, 2026 -
Audi Rancho Mirage responded
Thank you for your wonderful feedback about Audi Rancho Mirage. We’re delighted to hear your car-buying experience was pleasant, pressure-free, and efficient from start to finish. Providing a smooth and professional Audi purchase experience is always our goal, and we truly appreciate your recommendation and support!