Chad Ingram

As always a pleasure to deal with everyone especially Andrew. He was quick to respond on the CarGurus availability request and was kind and understanding of all my needs. Even after the vehicle was paid Andrew. He was quick to respond on the CarGurus availability request and was kind and understanding of all my needs. Even after the vehicle was paid in full he kept his professionalism. Let’s hope I’m done for now but if not I will contact Andrew first. More

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The car took longer than expected to get completed but Lorena set me up with a comfortable loaner so there was really no inconvenience. She went above and beyond to assure quality service and I appreciate Lorena set me up with a comfortable loaner so there was really no inconvenience. She went above and beyond to assure quality service and I appreciate her very much. Also I had it detailed while in service and they did a wonderful job. This is my first service on my S5, and I’m very pleased both with my car and the staff at this dealership❣️ More

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I recently had my Audi S5 serviced at Audi Rancho Mirage, and the experience was outstanding from start to finish. A special thank you to Chad Ingram and Lorena Martinez, who provided exceptional customer and the experience was outstanding from start to finish. A special thank you to Chad Ingram and Lorena Martinez, who provided exceptional customer service throughout the entire process. They were professional, knowledgeable, attentive, and kept me informed every step of the way. His attention to detail and genuine commitment to making sure everything was handled correctly made the experience completely stress-free. It is refreshing to work with someone who truly takes pride in providing excellent customer care. The service was completed as promised, communication was excellent, and I left confident that my car had been well taken care of. Thank you, Chad, Lorena and the entire team at Audi Rancho Mirage. I would not hesitate to recommend both the dealership and Chad to anyone looking for first-class service. More

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This was the the fifth car I’ve purchased from Audi RM since 2017. I’ve gotten good deals. As a repeat customer, I’ve received respect from the sales and service staff. since 2017. I’ve gotten good deals. As a repeat customer, I’ve received respect from the sales and service staff. More

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I purchased this Q3 new from this Dealership. .!Always received excellent service with professionalism /respect. .!Always received excellent service with professionalism /respect. More

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The service department at Audi Rancho Mirage is great - They are totally on top of things despite the Brand having issues. They are always here for you when you need them. Lorena & Chad are ama They are totally on top of things despite the Brand having issues. They are always here for you when you need them. Lorena & Chad are amazing! Thank you! More

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Very friendly staff, helpful keep up the nice work, i like to say thank you to all. like to say thank you to all. More

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I appreciate the attentiveness and professionalism at this dealership. Having an uber available for me was most thoughtful and convenient. The reporting after the inspection was easy to understand and ex this dealership. Having an uber available for me was most thoughtful and convenient. The reporting after the inspection was easy to understand and extremely useful. More

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I had an amazing experience and couldn’t be happier with the service I received. A special thank you to Chad, the manager, who went above and beyond to ensure my car was repaired and returned to me in a tim the service I received. A special thank you to Chad, the manager, who went above and beyond to ensure my car was repaired and returned to me in a timely manner. His professionalism, communication, and commitment to customer satisfaction truly stood out. I highly recommend this team and will definitely be returning for any future service needs. Michael More

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Audi service has operated at such a high level for so long, that it feels like this just the way it is supposed to be, but I know there is a lot of hard work involved on a daily basis. Thank you. long, that it feels like this just the way it is supposed to be, but I know there is a lot of hard work involved on a daily basis. Thank you. More

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