Ivan Wong | Page 3

Archer Volkswagen responded

It’s great to hear the text and email updates kept you informed and that your Volkswagen Jetta repairs stayed on schedule. Thank you for trusting us with your vehicle. We look forward to serving you again.

Archer Volkswagen responded

We appreciate your fantastic feedback about our VW service. It’s great to know the Volkswagen Tiguan maintenance met your expectations. We’ll be sure to share your kind words with Jin and Ivan.

Archer Volkswagen responded

It’s fantastic to know you receive attentive service and a pleasant experience with every member of our team. Thank you for the five-star review and for your loyalty to Volkswagen. We look forward to assisting you again.

Archer Volkswagen responded

We’re thrilled your Jetta’s issue was resolved and George’s understanding made the service go smoothly. Thank you for the 5-star rating. Please reach out if you need anything else.

Archer Volkswagen responded

Wilbert, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

Archer Volkswagen responded

Cyn, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

Archer Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Archer Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Archer Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Archer Volkswagen.

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.