Herberto Delgado
Herberto Delgado at Volkswagen of Downtown Chicago

Herberto Delgado | Page 24

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.5
315 Reviews
4.5

315 Reviews

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315 Reviews of Herberto Delgado

October 13, 2020

Dealership Rating
Employee Rating

Staff is professional and friendly. Service was quick and staff was accommodating. My appointment was in time. I would come back again. Thanks. Have a good day. More

by LISAMOY.CHI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 13, 2020

Volkswagen of Downtown Chicago responded

Thank you, Lisa, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 28, 2020

Dealership Rating
Employee Rating

Herberto is a great service advisor. I like dealing Herberto is a great service advisor. I like dealing with the same person when I bring my car in for service. Thank you very much. More

by APRIL.KOESTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2020

Volkswagen of Downtown Chicago responded

Thank you, April, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Huberto and the rest of our team, and we look forward to working with you again.

September 25, 2020

Dealership Rating
Employee Rating

Actually the best service I've ever got at be. I will always go here.. I went to other ones but they weren't this good at customer service More

by MARKELLEWILLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec , Adam Khamsot, Miguel Meza

Sep 26, 2020

Volkswagen of Downtown Chicago responded

Mark, thank you for sharing your review! We're glad our team was able to assist you, and we look forward to seeing you again here at Volkswagen of Downtown Chicago.

September 25, 2020

Dealership Rating
Employee Rating

Herberto is always pleasant to work with and fully explains all services provided. The pick-up/delivery option was great - especially in light of the pandemic. More

by NICOLE.HASAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2020

Volkswagen of Downtown Chicago responded

Nicole, thank you for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

September 24, 2020

Dealership Rating
Employee Rating

Best service I've ever had and would highly recommend this dealer to others. Writers were friendly and took care of all my problems with great care More

by cathal4220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec , Adam Khamsot, Miguel Meza

Sep 25, 2020

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 21, 2020

Dealership Rating
Employee Rating

Tried to convince me to pay over $200 for coolant fluid flush despite the fact that it's not listed as a recommended service in the owner's manual, and my VW Golf only has 31,000 miles on it! And $65 for a More

by SJKIM118
Price
Recommend Dealer
No

Other Employees Tagged: Adam Khamsot

Oct 08, 2020

Volkswagen of Downtown Chicago responded

Hello, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call. Please ask for our service manager Bill.

September 17, 2020

Dealership Rating
Employee Rating

They were very thorough with my car and. Went beyond helping to make sure my car was in perfect order!! I’ll definitely be using your services again More

by NTASIOPOULOS1997
Recommend Dealer
Yes

Other Employees Tagged: Adam Khamsot

Sep 17, 2020

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with Herberto, Adam, and our team. We're glad to hear we delivered such a great experience!

September 11, 2020

Dealership Rating
Employee Rating

I had some initial problems with the Lane Assist sensors on my new Tiguan, but Nick Freeman, my Salesman, and Luis and Herberto in Service got me fixed right up! More

by JOHN H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Freeman

Sep 12, 2020

Volkswagen of Downtown Chicago responded

Thank you for your wonderful feedback, John. We appreciate your business and our team looks forward to serving you again soon!

September 09, 2020

Dealership Rating
Employee Rating

I had a warantee item and needed to wait for the car and the service team did a great job getting me taken care of with no appt. More

by michael.robert.kaplan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec , Adam Khamsot, Miguel Meza

Sep 09, 2020

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 08, 2020

Dealership Rating
Employee Rating

I already did this twice!Service was excellent,. I already did this twice! Service was excellent,. Herbert Delgado was knowledgeable, clear, and courteous. The work was done as requested and on ti More

by BRODGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2020

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

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