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Herberto Delgado
Herberto Delgado at Volkswagen of Downtown Chicago

Herberto Delgado | Page 16

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.5
315 Reviews
4.5

315 Reviews

Write a Review

315 Reviews of Herberto Delgado

October 08, 2021

Dealership Rating
Employee Rating

Great service! Very kind people and clean area! The restroom are very clean! Nice lounge as well! More

by ROSASANTONIO80
Recommend Dealer
Yes

Other Employees Tagged: Miguel Meza

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Oct 10, 2021

Volkswagen of Downtown Chicago responded

Thank you, Rosa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

October 06, 2021

Dealership Rating
Employee Rating

Joanna she amazing Person and she help me thank you for everything. And she Very respectful More

by muhammad.tanbour
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec , Adam Khamsot, Miguel Meza, Gerardo Negrete

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Oct 06, 2021

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words for Joanna and our team, and for taking the time to leave us this wonderful feedback!

October 01, 2021

Dealership Rating
Employee Rating

The sales Rep Kenny was the best in helping me purchase my new vehicle, and helped follow up to make sure that I’m happy with the purchase. More

by PUREJOY432
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Akpan, The guy from the finance

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Oct 03, 2021

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with Kenny and our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience!

September 30, 2021

Dealership Rating
Employee Rating

Good service. A bit of a wait when I arrived. The service person was helpful More

by prscherer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 01, 2021

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 28, 2021

Dealership Rating
Employee Rating

Excellent customer service. Jut brought it in for the 10 point inspection and requested an additional key. I will be back for regular service maintenance. Geat people! More

by LUCYWOJDYLA3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Sep 28, 2021

Volkswagen of Downtown Chicago responded

Lucy, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 14, 2021

Dealership Rating
Employee Rating

Customer service managers are outstanding - super friendly, knowledgable, and accomodating. However, docking a star because cars get backed up - Took me 30 minutes to drop off car and waited 20 minu More

by CHAD.NORWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

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Sep 14, 2021

Volkswagen of Downtown Chicago responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volkswagen of Downtown Chicago. We do apologize for the wait and thank you for your patience. Please don't hesitate to reach out if you need anything else.

September 12, 2021

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Employee Rating

My car went in twice and the problem was still not resolved. I would still recommend them it just depends on what issues you are having. More

by THERESABROWNE09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Sep 30, 2021

Volkswagen of Downtown Chicago responded

Thank you for providing this feedback, Theresa, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Sep 16, 2021

Volkswagen of Downtown Chicago responded

Thank you for providing this feedback, Theresa, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 08, 2021

Dealership Rating
Employee Rating

I had a good experience, no issues during my visit & everyone was very helpful. Got my service done with a reasonable time & got a nice car wash. Will be coming back here ! More

by PORTILLOMARISOL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Luis Tinoco, Mike Szafraniec , Kenny Akpan, Joanna Davila, Bill Dolan, Adam Khamsot, Matt Kutyna, Miguel Meza

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Sep 08, 2021

Volkswagen of Downtown Chicago responded

We appreciate your business. Thank you for taking the time to share your feedback with us. Our team looks forward to serving you again soon!

September 08, 2021

Dealership Rating
Employee Rating

Everything about this location is the best . From the customer services from the services was well explained and great. Also the fact they help u with a Lyft is the game changer ! More

by dmoney247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec , Adam Khamsot, Miguel Meza, Gerardo Negrete

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Sep 08, 2021

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 31, 2021

Dealership Rating
Employee Rating

The staff was extremely helpful and provided excellent customer service. Definitely coming back for future visits. Thank you, Herberto and Miguel you both are rockstars! More

by ecarranza45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Meza

Report | Print
Aug 31, 2021

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that Herberto and Miquel had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volkswagen of Downtown Chicago. Please don't hesitate to reach out if you need anything else.

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