Hannah Pearson
Hannah Pearson at Norm Reeves Honda Superstore North Richland Hills
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Hannah Pearson

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.4
68 Reviews
4.4

68 Reviews

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68 Reviews of Hannah Pearson

November 04, 2024

Dealership Rating
Employee Rating

Customer service is great. The staff is very knowledgeable when explaining the services that were completed on your vehicle. More

by Joegrim1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Nov 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that our staff could give you the information you needed regarding your Honda services, Joe! We want your experience to be transparent so this makes us happy. Thank you, and we'll be happy to servce you in the future!

November 04, 2024

Dealership Rating
Employee Rating

Advisors are always helpful. They try their best in getting you and your vehicle out in a timely manner. More

by Marylou_Aguero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're happy that you and other customers are experiencing quality service in a timely manner, Marylou! That's what we strive to provide. If you need a service appointment in the future, you know where to find us. Thank you!

October 21, 2024

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Employee Rating

Thanks but no thanks I do not want to review norm reeves honda super store More

by Scottgerlikovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We'd like to learn more about your experience, Scott. That way, we can address any issues that you faced and make improvements. If you'd like to discuss your concerns with us, please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com . Thank you!

October 20, 2024

Dealership Rating
Employee Rating

Everyone was so nice and they made sure that I was treated like family and they also got my car to me very quickly More

by Kacie Giles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the perfect rating! Our team is always ready to assist you.

October 16, 2024

Dealership Rating
Employee Rating

Super good service tech’s. Very knowledgeable and experienced, far exceeded expectations. Clean service area. More

by Woleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Angel Flores

Oct 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Your positive feedback means the world to us! We're glad you had a great experience and hope to assist you again in the future.

October 14, 2024

Dealership Rating
Employee Rating

This place sucks. Bring back Huggins. Called 2 weeks ago for service on my car, spent 10-15 min on hold. No one could talk to me, so I was told they would call me back More

by Jmorganragsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We are concerned by your feedback and would like the opportunity to learn more about your experience. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com at a time that works for you.

October 13, 2024

Dealership Rating
Employee Rating

Norm Reeves Honda service department does a great job on getting your vehicle in and out as fast as possible More

by Elmotownsend009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your 5-star review! Our team is always here to provide the best service, and we look forward to seeing you again soon.

October 12, 2024

Dealership Rating
Employee Rating

Zackary was a great help as usual. Thank you so much to tech and to cafe for delicious food! More

by GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled by your kind review! Let us know if there’s anything we can help with in the future.

October 03, 2024

Dealership Rating
Employee Rating

The service was great. Communication was perfect, but the one thing that will have me coming back in the future. Is the car that was provided while my car was waiting on th More

by anthonysim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Franklin, Angel Flores

Oct 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your excellent feedback! We're always here for you—see you again soon!

October 02, 2024

Dealership Rating
Employee Rating

Every thing every body is not good I will tell all my friends my family relatives and people who I know I will tell them not to business with that xxxxing dealer More

by Jeeban_Khatiwada2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We are saddened to hear about your recent experience at our dealership. We would like to learn more about your experience so that we can improve. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com.

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