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Gus Rozos
Gus Rozos at Patrick Hyundai

Gus Rozos | Page 8

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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4.8
116 Reviews

Specialties & Trainings

Hyundai Certified Service

4.8

116 Reviews

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116 Reviews of Gus Rozos

February 26, 2026

Dealership Rating
Employee Rating

Times time in and out, all finished and checked on time Good experience overall, hopefully I don't need to come back :) More

by AAT163
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Feb 27, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that time and time again you have a great experience with our team! Our goal is to provide an easy and stress free experience-we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 24, 2026

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Employee Rating

Josh was my customer service representative he was great. He was extremely professional and helpful. He explained everything and ensured all was looked at correctly. More

by OMAR.GUT4520
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Feb 27, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that Josh was able to make your experience great. Our goal is to ensure that our customers needs re met, and that we're transparent with the work being done on your vehicle-we're so glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 21, 2026

Dealership Rating
Employee Rating

Professional, helpful Professional and always explains what has to be done and why Professional and Gus always explains what has to be done and why, answers questions too More

by ANNITASCA
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Feb 27, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are thrilled to hear that your visit went great, and that Gus, and everyone was professional, and helpful! Our goal is to provide transparency, as well as a service experience that's second to none-we're so glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 19, 2026

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Employee Rating

Great service! Got my car back right away! Thank you! The service manager was so helpful! More

by NICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Erik Favela, Mike Vanhoosier, Tyler Schulz

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Feb 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the service manager was so helpful! Our goal is to provide a transparent and stress free process, and we're glad that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 14, 2026

Dealership Rating
Employee Rating

I didn't like the fact that I couldn't talk to anybody, all communication was over text message. More

by anthony.angelo1
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Feb 20, 2026

Patrick Hyundai responded

Thank you for your review! We are glad you had a pleasant experience, but we apologize that the communication lacked slightly during your experience. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 13, 2026

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Employee Rating

Gus make me feel so comfortable, other dealer people also friendly, well done Gus Great job More

by PAULSYU
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Feb 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are thrilled to hear that Gus was able to provide you with such a great experience! Our goal is to ensure our customers feel valued, and heard during their visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 13, 2026

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Employee Rating

Professional service with pride, dedication and comittment to excellence as usual. I tell friends and family about the great service when I come to Patrick to get my car serviced. I have a lot of More

by NEWING730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Erik Favela, Mike Vanhoosier, Tyler Schulz , Erik Favela

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Feb 20, 2026

Patrick Hyundai responded

Thank you for the stellar 5-star review! We are so glad to hear that the team provided you with professional service with pride dedication and commitment! Our goal is to ensure clarity and communication with our visits, and we're so glad to hear that we hit the mark! Thank you for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 12, 2026

Dealership Rating
Employee Rating

EXCELLENT CUSTOMER SERVICE gus again was excellent no complaints A job well done as he always does More

by PKUSMIERSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that Gus was able to provide you with such a great experience. Our goal is to ensure a swift and stress free visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 09, 2026

Dealership Rating
Employee Rating

Gus is amazing. Truly one of the best service people I’ve worked with. If he wasn’t there. I might use a different Hyundai. Of late that dealership seems worse and w More

by THE_STATZS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 10, 2026

Patrick Hyundai responded

Thank you for your review, and for your honest feedback. We are glad that you had a great visit with Gus! We understand your frustration, and would love more insight into your visit. Please feel free to email us at customerservice@patrickcars.com - Patrick Dealer Group Customer Relations

February 08, 2026

Dealership Rating
Employee Rating

Fast, efficient and informative. The service intake was promptly, the shuttle drivers were courtesy and friendly. More

by VALENTINO.RANDY
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Feb 10, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that your visit was fast and informative! Our goal is to provide transparency and efficiency with our service visits, and we're glad we hit he mark with yours! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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