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Erik Favela
Erik Favela at Patrick Hyundai

Erik Favela

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me
4.6
76 Reviews

Dealership Experience

3 yrs, 6 mos

Specialties & Trainings

Hyundai Certified Service

4.6

76 Reviews

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76 Reviews of Erik Favela

June 09, 2026

Dealership Rating
Employee Rating

Erik is very knowledgeable and helpful! The customer waiting area is very comfortable and accommodating. More

by JANET.L.WEGLARZ
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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June 06, 2026

Dealership Rating
Employee Rating

They take their work very seriously. They treated my car as if it were a brand new car and as if the car was theirs. More

by SABRINASWANSON27
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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June 05, 2026

Dealership Rating
Employee Rating

Very knowledgeable and helpful! The dealership is clean and comfortable. I am very happy with the service at Patrick! More

by JANET.L.WEGLARZ
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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Jun 05, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that you had a great experience all around, and we're glad to hear that the staff was knowledgeable and helpful! Our goal is to provide an friendly and informative environment at our dealership, and we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 02, 2026

Dealership Rating
Employee Rating

Great customer service! Erik Favela did a great job for me. I really recommend to talk with him if you are in Patrick Hyundai Service Department. More

by Ys3840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad to hear that your visit was a great one, and that Erik provided excellent customer service. Our goal is to ensure our customers needs are met, and we're glad we hit the mark! Thank you for the recommendation! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 29, 2026

Dealership Rating
Employee Rating

They said they fixed my problem on the engine light and the engine light is appearing again and they keep denying the noise of the clicking that they know is there. They fixed it once before. Why Don't the More

by SHERMARTEL
Recommend Dealer
No

Other Employees Tagged: Erik Favela

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Jun 05, 2026

Patrick Hyundai responded

Thank you for your review and honest feedback. We understand your frustration and your concerns regarding the noise and engine light issues are both valid. We deeply apologize for the experience you had with us and we would love an opportunity to make things up to you. Please feel free to reach out to us at customerservice@patrickcars.com for more assistance. - Patrick Dealer Group Customer Relations Team

May 28, 2026

Dealership Rating
Employee Rating

Knowledgeable staff, answered concerns about service, vehicle ready within timeframe as stated, invoice as quoted More

by TESSIEQUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2026

Patrick Hyundai responded

Thank you for your 5- star review! We are glad to hear that the staff was knowledgeable and answered all of your questions! Our goal is to ensure transparency and efficiency, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 23, 2026

Dealership Rating
Employee Rating

It was a nice experience I would definitely like to come again for my car service and it was a nice experience More

by svpatel87
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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May 29, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that we were able to provide you with a great visit! Our goal is to ensure our customers needs are met, and we're glad we hit the mark! We're so glad you would come back for service again and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 21, 2026

Dealership Rating
Employee Rating

It's absolutely professional place and friendly people it's always an pleasure to talk and deal with them More

by CABRERAJOSE231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that you had a great visit! Our goal is to ensure professionalism, and to provide a no pressure environment-we're so glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 14, 2026

Dealership Rating
Employee Rating

Erik is very helpful! Erik is easy to work with and very knowledgeable! I was happy to see they wasted my car! More

by JANET.L.WEGLARZ
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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May 15, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that your visit went well, and that Erik was helpful! Our goal is to ensure proper communication and great customer service-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 10, 2026

Dealership Rating
Employee Rating

This is not my first experience with them; they are very good and highly experienced. and very friendly. Thank for your service .. More

by AMERCRISTAL
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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May 15, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! We are glad to hear that your visit went great, and that the staff was friendly! Our goal is to provide an efficient and stress free experience, and we're glad we hit the mark with yours! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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