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Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell | Page 8

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.2
386 Reviews
4.2

386 Reviews

Write a Review

386 Reviews of Gregory Bell

August 14, 2025

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Employee Rating

The dealership service department is great. The employees are helpful and provide great guidance on what is and isn’t needed. More

by DEBFLEMING8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Aug 15, 2025

Volkswagen of Salem responded

Thank you, Deb! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 14, 2025

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Dependable, reliable could be more time evective. Easy to get vehicle in for servics great More

by cmelton602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Aug 14, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your feedback. We appreciate your business and hope to see you again here at Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 13, 2025

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Employee Rating

My problem was diagnosed and fixed very quickly, and covered by the warranty. Staff was very friendly, and an uber provided after drop off. More

by MIKERGRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Aug 13, 2025

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 08, 2025

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Josh always takes care of my mom’s car! Love that guy and I always trust him with my families cars! More

by Bbodine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh McElwain

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Aug 08, 2025

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 04, 2025

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Employee Rating

They were not very quick, too hard to schedule, and left the car pretty dirty after the maintenance/recall work. More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Gonzales

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Aug 07, 2025

Volkswagen of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 02, 2025

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The service center people were professional, helpful, honest with me, and offered me a rental car while mine was in the shop. The length of time I had to wait for the car to be fixed was 3 weeks! Though More

by 1MOONGAZER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

July 31, 2025

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Employee Rating

Very polite and courteous treated me like a person instead of a number very kind place to come More

by JACKYLROBERTSON0155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Jul 31, 2025

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

July 31, 2025

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Employee Rating

Very happy with our service at VW of Salem. Ryan is an awesome technician & all the service staff is amazing. More

by JULESTAUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Nisly

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Jul 31, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

July 30, 2025

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Employee Rating

Was very happy with my service. Cost was more than expected. Service was great! Would use you again. More

by TERRI4GVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

July 28, 2025

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Employee Rating

the dealership had a good atmosphere it was clean the staff were respectfull and friendly More

by KOEYKREISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Jul 28, 2025

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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