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Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.3
359 Reviews
4.3

359 Reviews

Write a Review

359 Reviews of Gregory Bell

December 17, 2025

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Employee Rating

They use predatory sales tactics. They did not inspect items before recommending they be replaced. If I didn’t receive free oil changes would not go back. More

by TEVERETTL78
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Daniel Gonzales

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Dec 21, 2025

Volkswagen of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 16, 2025

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Employee Rating

I had two other quotes for these repairs and these guys were the only one that included the root cause of the problem. They got my patronage because of the more complete diagnosis. More

by BURRIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2025

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 07, 2025

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Employee Rating

They were great to work with we got straight to the point of sale and without presure.And seem to have a good selection of new and used autos More

by Dan
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales, Joshua Hunsaker, Matthew Reid, Erin Stack

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Dec 07, 2025

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 04, 2025

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Employee Rating

AS ASWAYS, FRIENDLY SERVICE DEPARTMENT, MINIMAL WAIT TIME AND ATTENTION TO DETAIL. LOUNGE AREA VERY NICE. More

by KIW_10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2025

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 02, 2025

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Employee Rating

Waiting area was quiet and I was able to work while my car was being tended too. Staff is courteous, friendly, and helpful. The technicians finished my car quickly as they said they would. More

by TWINGLE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2025

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 30, 2025

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Employee Rating

They made the appointment easy to schedule. It was Halloween and they got me in and out in good time More

by Ssettles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Nov 30, 2025

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 21, 2025

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Employee Rating

Professional and customer oriented. Would highly recommend the dealership to anyone looking to buy a new car. More

by RANDYFELLOW3892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales, Michael Wenzel

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Nov 21, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 20, 2025

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Employee Rating

Anytime I have needed my car looked at and fixed this service center has always taken care of me. They are reasonable, explain things so that I understand what is happening. I would 100% recommend, amazi More

by JESSICA.GRIMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Nov 20, 2025

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 15, 2025

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Employee Rating

The crew in the service dept have always done a great job. Awesome service, honesty, and always goes the extra mile to fit me in when needed! More

by DAVID ARANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Nov 15, 2025

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 07, 2025

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Employee Rating

We had issues getting the oil filter in, but VW of Salem took care of us very well. Everyone was very friendly, and my oil change was very fast. More

by ORHNRY1S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Nov 07, 2025

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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