Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Grant Bode
Grant Bode at Volkswagen of Downtown Chicago
Refer Me

Grant Bode

Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me
4.0
33 Reviews
4.0

33 Reviews

Write a Review

33 Reviews of Grant Bode

February 21, 2025

Dealership Rating
Employee Rating

Always flexible and easy to work with! I really am happy I discovered Fred and his crew! Good people, great service! My cars love them more! More

by Dane’s Volkswagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec, Kelia House, Alonzo Bass, Christy Croft, Larry Cohen

Report | Print
Feb 21, 2025

Volkswagen of Downtown Chicago responded

We are very happy Fred and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 13, 2025

Dealership Rating
Employee Rating

I scheduled an oil change. The service center installed a new battery for $550, but didn't bother to change the oil. More

by altmanam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 13, 2025

Volkswagen of Downtown Chicago responded

At Volkswagen of Downtown Chicago, we strive to get the client experience to be 100%. On occasion, things don't go as planned but we can't fix issues that we aren't aware of. So we would like to invite you to share your experience with us so we can pinpoint the issues that we need to work on, as well as, the things that we got right. Please reach out at your earliest convenience so we can rectify the situation and work on eliminating the issues that you encountered. My name is Fred Borek, Service Manager, of VW of downtown Chicago and I can be reached at Fred.Borek@dtvwchicago.com or 312-628-4848. Thank you for your time!

February 11, 2025

Dealership Rating
Employee Rating

Efficient, on schedule, solid communication, excellent experience. Highly recommended Volkswagen of downtown Chicago. Thank you. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 12, 2025

Volkswagen of Downtown Chicago responded

Charles, Thank you for your very kind review. Grant and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

February 10, 2025

Dealership Rating
Employee Rating

It was great experience. Thanks for everything. It won t be last time. I will see you guys next time. More

by Orhanunal93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec, Kelia House, Alonzo Bass, Christy Croft, Larry Cohen, Emre Simsek

Report | Print
Feb 10, 2025

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 06, 2025

Dealership Rating
Employee Rating

They provide excellent service-The service representatives are very knowledgeable and helpful -I highly recommend them to anyone who needs Volkswagen service More

by HJFMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec, Cameron Stough, Kelia House, Keion Carter, Alonzo Bass, Christy Croft, Larry Cohen

Report | Print
Feb 06, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience. Thank you for your business.

February 04, 2025

Dealership Rating
Employee Rating

Great service and felt well taken care. I wish the wait time was shorter for a patched tire, but overall was satisfied. More

by NRFARSTVEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 04, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

February 04, 2025

Dealership Rating
Employee Rating

quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experi More

by Charles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Feb 04, 2025

Volkswagen of Downtown Chicago responded

Charles, Thank you for your feedback based on your recent service experience. We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

February 04, 2025

Dealership Rating
Employee Rating

This place expanded beyond its capabilities to provide quality services. They’ve sacrificed quality for quantity and cannot keep up. As a result, their services and sales department are a subpar experienc More

by JESSEARVIZU89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Szafraniec

Report | Print
Feb 07, 2025

Volkswagen of Downtown Chicago responded

Jesse, At Volkswagen of Downtown Chicago we strive to get the client experience to be 100%. On occasion, things don't go as planned but we can't fix issues that we aren't aware of. So we would like to invite you to share your experience with us so we can pinpoint the issues that we need to work on, as well as, the things that we got right. Please reach out at your earliest convenience so we can rectify the situation and work on eliminating the issues that you encountered. My name is Fred Borek, Service Manager, of VW of downtown Chicago and I can be reached at Fred.Borek@dtvwchicago.com or 312-628-4848. Thank you for your time!

February 03, 2025

Dealership Rating
Employee Rating

Grant is awesome! Timeline and communication updates can be better. Good but could be better. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 03, 2025

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sean, please let us know.

January 27, 2025

Dealership Rating
Employee Rating

I have had very good car and client services at this location. They made sure all my car concerns where handled and worked on. There communication is top notch. They are very professional. Good works vo More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco

Report | Print
Jan 27, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

1
2
...
4

Dealership Inventory (249 Vehicles)

new 2025 Honda Accord car
2025 Honda Accord
new
N/A exterior
Automatic
Front-wheel Drive
Not Priced
View Details
new 2025 Volkswagen Jetta car, priced at $25,298
2025 Volkswagen Jetta
new
Gray exterior
Automatic
Front-wheel Drive
$25,298
View Details
used 2014 Volkswagen Passat car, priced at $12,000
2014 Volkswagen Passat
used
Candy White exterior
Manual
Front-wheel Drive
$12,000
View Details
used 2018 Subaru Impreza car, priced at $16,500
2018 Subaru Impreza
used
Crimson Red Pearl exterior
Automatic
All-wheel Drive
$16,500
View Details
new 2024 Volkswagen Tiguan car, priced at $28,578
2024 Volkswagen Tiguan
new
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
$28,578
View Details
new 2025 Volkswagen Taos car, priced at $27,305
2025 Volkswagen Taos
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
$27,305
View Details
View All Inventory