Grant Bode

Customer service have to improve their skills. Also they need more people to take care of the customers, you have to wait, and wait and wait, at the end have to hang out because they don’t answer. Also they need more people to take care of the customers, you have to wait, and wait and wait, at the end have to hang out because they don’t answer. Also l took my car for an estimate, the estimate was almost $11,000.00 for install an catalytic converter, when l asked to the the person who answered the phone, why so much, he told me that it was $2,100.00 for parts and the rest for labor!!!! Are you serious??? More than $8,000.00 for labor?? That was ridiculous! Of course I took my car somewhere else. More

by marcelarg Verified Customer Verified Customer

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The service center and the employees were professional, quick and clean. I felt my VW was in good hands with them. quick and clean. I felt my VW was in good hands with them. More

by SCOTT_B Verified Customer Verified Customer

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Kelia was very helpful while my car was in service. They were honest and informative. I really enjoy the videos showing and explaining what was seen while my car was getting inspected. They were honest and informative. I really enjoy the videos showing and explaining what was seen while my car was getting inspected. More

by Chris Verified Customer Verified Customer

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The prices for service were a lot more than competitors. I had work done at a previous Volkswagen dealership and they failed to mention several additional issues that my car had so I had brought it to this I had work done at a previous Volkswagen dealership and they failed to mention several additional issues that my car had so I had brought it to this dealership and they found 8 additional issues. I choose to get the work done on two of issues and planned on waiting to comeback to get the work done but asked around and found out the dealership was charging 3x times the price for the additional issues compared to else where. If I had gotten one of these issues fixed somewhere I could have have saved over 1000 dollars. More

by Ajatonner Verified Customer Verified Customer

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Nice ac on this super hot day. The car was finished pretty quickly. Good showroom The car was finished pretty quickly. Good showroom More

by 123 Verified Customer Verified Customer

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great facility and coffee. NEAR THE FARMERS MARKET. GOT FLOWERS WHILE I WAITED FOR MY CAR. WILL COME AGAIN NEAR THE FARMERS MARKET. GOT FLOWERS WHILE I WAITED FOR MY CAR. WILL COME AGAIN More

by 123 Verified Customer Verified Customer

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Polite as soon as I entered the door. Was prompt and accurate for the time it would be done. Was prompt and accurate for the time it would be done. More

by Pmatylonek Verified Customer Verified Customer

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Making appointments is always super easy, the people are very helpful and service is usually finished pretty quickly very helpful and service is usually finished pretty quickly More

by xelo1004 Verified Customer Verified Customer

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The dealership didn’t finish putting in the rest of the screws for the undercarriage part (splash shield) in my car. So now, when I go above 65 mph, the shield slaps against the bottom of my car and makes screws for the undercarriage part (splash shield) in my car. So now, when I go above 65 mph, the shield slaps against the bottom of my car and makes a very loud rattling noise. I have pictures for proof. More

by bbell824 Verified Customer Verified Customer

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Great service dept, fast and easy. Comfy waiting room as well. and TV to pass the time Comfy waiting room as well. and TV to pass the time More

by 123 Verified Customer Verified Customer

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