Gina Carpio

Super happy with the service I received from JP. JP had me in and out in less than 40 minutes. JP had me in and out in less than 40 minutes. More

by M.SOSON Verified Customer Verified Customer

Report | Print

everyone at Kia are very friendly always giving you a smile and greeting you. I feel very comfortable at this location very happy customer. I give you an A+ from the mechanics. They did a great job in my smile and greeting you. I feel very comfortable at this location very happy customer. I give you an A+ from the mechanics. They did a great job in my car. Very happy very satisfying. Thank you.100% More

by carmencs017 Verified Customer Verified Customer

Report | Print

Janphiel at Greenway Kia East was awesome. Great customer service. Just magnificent. I will tell others. Great customer service. Just magnificent. I will tell others. More

by RONALDMILLSAP2014 Verified Customer Verified Customer

Report | Print

I have had a terrible experience with the service department at Greenway. The communication and customer service from both service workers and the service manager (Carpio) have been substandard. I ha department at Greenway. The communication and customer service from both service workers and the service manager (Carpio) have been substandard. I have taken my vehicle several times and the core problem of the vehicle has yet to be resolved. I have had to contact Kia corporate due to the precarious situation this service department continuously has placed me and my family. It is apparent that safety has not been precedent with the Greenway Service Department, and they have elected to make currency the status quo. Finally, after being without a car for almost 2 weeks, I received a message to pick up the vehicle, and when I arrived there, I was informed my vehicle would not be released for another several days. The audacity on behalf of the service department who continues to inconvenience me, the customer, without regard to my time personally or professionally. I highly recommend that the owners of Greenway look quite carefully at who they hire because it is almost certain someone will get hurt when vehicles are not being diagnosed accordingly, it has happened three times to me already. There is a history of problems with this dealer both in the service department as well as sales. Just look them up online and on social media. Greenway Kia is a complete disaster, take your business elsewhere. More

Report | Print

Great service! Speedy and efficient. They took care of some recall work and let me know what they suggested as upcoming services. Speedy and efficient. They took care of some recall work and let me know what they suggested as upcoming services. More

by ANTHONYP1126 Verified Customer Verified Customer

Report | Print

The dealership was great. Yoannel was a great facilitator who helped both myself and Kia get a good deal done for both sides. Appreciate his effort and the rest of the crew! Yoannel was a great facilitator who helped both myself and Kia get a good deal done for both sides. Appreciate his effort and the rest of the crew! More

by youssefynwa Verified Customer Verified Customer

Report | Print

Replaced 2 tires but no alignment was done - when I had to come back for recall part - which wasn’t in when I came in to do the recall repair even though I was told at the time - I had to pay to have my ti to come back for recall part - which wasn’t in when I came in to do the recall repair even though I was told at the time - I had to pay to have my tires aligned because tires were replaced and it was out of balance More

by DBSTRELLA Verified Customer Verified Customer

Report | Print

All were respectful & answered all my questions. JP was very kind & was respectful to this 80 year old lady JP was very kind & was respectful to this 80 year old lady More

by Gloria Verified Customer Verified Customer

Report | Print

Everything was as it is supposed to be when you bring it in for service. Given a date and time and they got us out as they promised. in for service. Given a date and time and they got us out as they promised. More

Report | Print

Very professional and customer oriented would highly recommend them and the service manager, Gina Carpio , is extremely competent and should be treated like a gem recommend them and the service manager, Gina Carpio , is extremely competent and should be treated like a gem More

by JONIOSTROFF Verified Customer Verified Customer

Report | Print