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Gavynn Norris
Gavynn Norris at Tom Clark Auto Park

Gavynn Norris | Page 17

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.7
377 Reviews
4.7

377 Reviews

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377 Reviews of Gavynn Norris

November 20, 2024

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Employee Rating

Had a service recall/reflash performed per GMC. Gavynn got the truck in quickly and had it done in just a couple of hours even though I dropped it off with them for the day. They even washed it! Lo More

by SMITH.KEVIN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2024

Tom Clark Auto Park responded

Thank you so much for your kind words! We’re thrilled to hear that Gavynn and our team at James Wood Chevrolet Denton took such great care of your truck during the service recall. It's great to know that everything performed well on your weekend trip. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 19, 2024

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Employee Rating

I am so happy , however I paid you & I choose not to have to labor extra with writing a long expression . Well I did it anyway. More

by FRANKWREEVES11
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Service Time
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Recommend Dealer
Yes
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Nov 22, 2024

Tom Clark Auto Park responded

Thank you for sharing your feedback with us! We're thrilled to hear that you're happy with your experience. We appreciate your effort and look forward to welcoming you back to James Wood Chevrolet Denton in the future. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2024

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Employee Rating

I had two vehicles being serviced, Gavin and Jared took care of both with no issues in a prompt and professional manor. More

by GMARKGRAF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Laska

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Nov 19, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Gavin and Jared took great care of your vehicles with prompt and professional service at James Wood AutoPark. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2024

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Employee Rating

Appreciate the communication and updates about my vehicle. Wait time is always as promised. Customer service is excellent. More

by stevicoleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

Tom Clark Auto Park responded

Thank you so much for your kind words! We're thrilled to hear that you appreciate the communication and updates regarding your vehicle. At James Wood AutoPark, we strive to provide excellent customer service and ensure your wait time is as promised. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 15, 2024

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Employee Rating

I always take my vehicle to James Wood and I always get good service. Gavyn was our advisor and he was helpful and patient with us. More

by bpina8704
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear that you consistently receive great service at James Wood Chevrolet Denton. It's wonderful to know that Gavyn was helpful and patient during your visit. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2024

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Need better communication, Did not call or text that truck was ready. Waited until late in the day and just showed up the lady at the counter said the truck was ready for hours. More

by mmdadich
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Tom Clark Auto Park responded

Thank you for your feedback. We understand that communication regarding the readiness of your truck at James Wood Chevrolet Denton could have been better. We appreciate you bringing this to our attention, as ensuring timely updates is important to us. Please feel free to reach out directly so we can address your concerns and improve our service moving forward. We look forward to assisting you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 06, 2024

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Great experience from the buying process to the service department Service associate listen to my needs and concerns I highly recommend them More

by Jaguar fan
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Recommend Dealer
Yes
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Nov 08, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience from the buying process to our service department at James Wood Chevrolet Denton. It's fantastic that our service associate listened to your needs and concerns. Your recommendation means a lot to us! We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2024

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Employee Rating

fast service. truck was repaired in matter of hours, no issues ever since truck is More

by Cris3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2024

Tom Clark Auto Park responded

Thank you for taking the time to leave us a review! We’re glad to hear that you experienced fast service and that your truck was repaired efficiently. At James Wood Chevrolet Denton, we strive to provide the best customer experience, and it’s great to know you've had no issues since your visit. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 02, 2024

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We needed some front in work. We expected to get it back in the next day but it was not ready until late the 3rd day. More

by Zilinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2024

Tom Clark Auto Park responded

Thank you for your feedback. We understand that the delay in getting your vehicle back was not what you expected. We appreciate your patience and are always striving to improve our service here at James Wood Chevrolet Denton. If you have any further questions or concerns, please feel free to reach out to us directly. We value your satisfaction and hope to exceed your expectations in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 01, 2024

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Employee Rating

was able to show me how to work the GPS did not know how to ingress her voice. Good job More

by DEWITZCLYDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins

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Nov 04, 2024

Tom Clark Auto Park responded

Thank you for your positive feedback! We're glad to hear that you received help with the GPS at James Wood Chevrolet Denton. If you have any more questions, feel free to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

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